Patients
Reviews of Cancun Dental Care.
Cancun, Mexico. 265 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Cancun Dental Care operates from a prime Hotel Zone mall location with a documented team of four licensed dentists and strong same-day emergency capability. Reviews across 265 Google ratings are organic and varied, with specific procedure details and price references supporting authenticity. A small cluster of 1-star reviews citing appointment cancellations and one misaligned implant case signals occasional execution gaps worth noting for high-stakes implant tourists.
Authenticity
7/10Baseline 8: 265 Google reviews, named doctors, website with license numbers. 0 verified reviews in dataset (-1). Final 7.
Treatment quality
7/10Baseline 8: recurring praise for major work (crowns, root canals, implants). 1-star cases include misaligned implants and failed crown (-1). Final 7.
Cleanliness
8/10Baseline 8: multiple reviews explicitly cite spotless/immaculate facility; staff in impeccable uniforms; Hotel Zone modern unit. No deductions. Final 8.
Team
8/10Baseline 8: 4 doctors with published license numbers and university degrees on website; multiple named in reviews. No deductions. Final 8.
Price value
8/10Baseline 8: All-on-4/5/6 price listed publicly ($12,900+); reviews cite specific prices paid; 50-70% savings vs US. No deductions. Final 8.
Tourist suitability
9/10Baseline 9: Hotel Zone location, 7 days/week 8am-8pm, free airport transfers, English-speaking staff, emergency same-day capacity. Final 9.
What comes up well
- 4 named dentists with published Mexican license numbers and university degrees
- 7-day 8am-8pm schedule with same-day emergency appointments confirmed in reviews
- Hotel Zone location enables walk-in access for resort-staying tourists
- Free airport transfers and concierge coordination for multi-visit cases
- All-on-4/5/6 dual-arch pricing publicly listed from $12,900 USD
Points to weigh
- One verified misaligned implant case required patient to fly back for correction
- Refund dispute documented: patient reported delayed/unfulfilled promise after prepayment
- Appointment cancelled same-day after patient flew in from Houston with no adequate substitute offered
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 265 reviews
Had a problem with a tooth, got an immediate appointment and had tooth removed. Yeah it costs but extremely professional. Thanks so much Cancun Dental Care.
Reply from the clinic
Hi Jay, thank you so much for your 5-star review! We know how stressful a tooth emergency can be, so we are very glad we could provide you with an immediate appointment and professional care. We appreciate your trust in Cancun Dental Care and are happy to hear you had a positive experience with us. Wishing you a speedy recovery!
Clean and wonderful in every way! The dentist Dr. Xavier was kind, funny and gentle. The ladies at the front are 100% on top of everything with planning your trip and sending Ubers to pickup/drop off.
Reply from the clinic
Thank you so much for this wonderful review! We are absolutely thrilled to hear that you had such a great experience with us. Dr. Xavier will be delighted to hear your kind words about his gentle and funny approach—he always strives to make our patients feel at ease. We'll also be sure to pass along your compliments to our front desk team; they truly take pride in making sure your travel and Uber logistics are as seamless as possible. Thank you for trusting us with your care, and we hope to see you again!
Great and fast service, highly recommend if you have and emergency need for dentistry
Reply from the clinic
Thank you so much for your recommendation! Dealing with a dental emergency can be incredibly stressful, so our team is thrilled to hear we could provide you with the fast and excellent service you needed. We're always here for you if you need us again (though hopefully under less stressful circumstances next time!)
Excellent and prompt service for the emergency I went for, excellent professionals and quality care… I felt very confident coming to this clinic… Thank you for saving my vacation!
Reply from the clinic
Hello Ms. Galloso. We want to thank you for taking the time to leave us such a wonderful review. Thank you for choosing us and for trusting us to take care of your dental needs. … More
My experience was extremely pleasant, both Dr. Bernabe and the assistant and the secretary Grettel were very kind and professional, at all times I felt extremely good with the treatment and professionalism they provide, I am more than grateful ❤️❤️
Reply from the clinic
Mr. Wilmer, we are very grateful for your wonderful feedback and for giving us the opportunity to take care of your dental needs. We wish you all the best and remain at your service as your dentists in Cancun. Thank you, see you soon!
I broke a tooth on a business trip, and the service at this dental clinic was top-notch. Dr. Xavier and his entire staff were very professional and kind. Thank you for helping me so quickly and effectively.
Reply from the clinic
Ms. Rotundo, We would like to thank you again for choosing us and allowing us to take care of your dental needs. Thank you so much for your wonderful review. … More
beautiful clinic, clean and the staff is super friendly and helpful! I haven't gone to the dentist in years and tbh i feel very comfortable getting my needed treatments here
Reply from the clinic
Dear Enya, we really appreciate your kind words. Thank you very much for trusting us to take care of your dental needs, we remain at your service 7 days a week and we promise to work hard every day to continue meeting the high standards of … More
I had a dental emergency while on vacation in Cancun. The dentist and staff were friendly, attentive and were able to see me immediately. Thank you Cancun Dental Care!
Reply from the clinic
Dear Kimberly. Thank you very much for such kind words, we love knowing that our patients feel happy and at home while receiving their dental treatments in our office. … More
As life likes to troll us ,i broke my tooth eating potato chips at lunch. I called this place and they were taking me in only two hours later. I am very pleased with the work of the dentist . He reconstructed my tooth with great care . I paid 160$ us. Even as a Canadian , this is such a good deal. I highly recommend this clinic !
Reply from the clinic
Dear Mrs. Banal, we would like to appreciate such a kindness review and for trusted us your dental needs. We promise to continue our hard work to improve our service and standards. Hopefully we see you soon! Our best regards from CDC staff!
Excellent dentist! Will come back every year! So happy with his work
Reply from the clinic
Dear Mrs. Vanessa Thank you very much for such kind words, we love knowing that our patients feel happy and at home while receiving their dental treatments in our clinic. … More
My doc is very professional and knowledgeable! And the office is also very clean and service it's top notch!
Reply from the clinic
Dear Mrs. Hatch, we would like to appreciate your kind words, also for chose us to take care of your dental needs. Hopefuly we'll see you soon. This definetely give us the strengh to improve our service! Kind regards from your Dental Office CDC!
Excellent service! I started having a toothache while on vacation and got an appointment in under two minutes. Professional team, I highly recommend them! 🤞🏻 …
Reply from the clinic
Dear Miss Filion, we would like to thank you for trusting us to take care of your dental needs. We are very happy that we have reached your high standards, and we promise to keep working hard to maintain them. We hope to see you soon. Best wishes from CDC staff.
My crown fell out while I was vacationing in Cancun and the concierge referred me to Dr. David. I called at 6:00 pm and he took me in right away! He explained everything thoroughly and fixed me right up! I am going to return in March to …
Reply from the clinic
Hello Miss Lisa. Thank you very much for your wonderful comment. It was our pleasure to welcome you to our clinic to take care of your dental needs. We remain at your services 7 … More
Hello Dental Care, thank you so much for your attention. Your work is highly recommended. Your materials are perfect for all the needs required for your service. The staff is very friendly, and I would definitely return with complete …
Reply from the clinic
Hello! Dear Mr. Marley, thank you so much for your wonderful review and rating. These comments are our reward for long hours of work and the motivation that drives us to continue working hard every day to keep improving our service. Thank you so much for trusting us, we hope to see you soon! :)
From the consultation to the actual service, Dr. David and Dr. Xavier know their profession to the "T(eeth)". Not only are they easy to communicate with and understand, but they are also attentive to what you want and make the perfect …
Reply from the clinic
We would like to appreciate this amazing review Mr. Clancy, we feel extremely happy to know we did such a great job. Thank you again for trusted us your dental needs, this definitely is our motivation to keep improving our service and standards. Hopefully see you in a near future!
Great communication and service ! Definitely recommend coming to this dental care!
Reply from the clinic
Mr Bustos, thank you very much for taking the time to live us such a wonderful review and for giving us the opportunity to take care of your dental needs. Hopefully you chose us again for any other services, we remain at your disposal 7 … More
We were on vacation, my son had a bad toothache, I called and Cancun Dental Care was able to get him in sane day. Took care of him quickly and professionally. Thank you again!
Reply from the clinic
Mrs. Renfrow, thank you very much for trusting us to take care of your son's dental needs. We are at your service 7 days a week, and remember, if you ever need a dentist … More
The best dental work of my life here in Cancun, highly recommended.
Reply from the clinic
Dear Mr. Mena, Thank you for leaving such a wonderful review. … More
I can’t say enough nice things about this place!! I came here from the USA after being told I needed a root canal, 2 crowns, root planing and scaling, 3 fillings, and that I had gingivitis being quoted over 7,000 USD. I was shamed from my …
Reply from the clinic
Hi Alyssa! Thank you so much for taking the time to share such a detailed account of your experience. We are beyond happy to hear that Dr. Xavier was able to provide a more conservative and less invasive treatment for you; honesty and … More
The best dental care, I have ever experienced !!! Very welcoming and friendly. A great dentist communication with the patient during every step of procedure, making sure they are okay. I will be coming here for all my furniture dental needs. Would highly recommend to anyone. ❤️
Reply from the clinic
Hello Mrs. Andelman! We would like to appreciate your kind comment and also thank you for choosing us to take care of your dental needs, we are more than trilled to know we provided … More
Excellent service and very friendly staff, especially Dr. Javier Pavón.
Reply from the clinic
Dear Ms. Rosa, thank you so much for taking the time to leave us such an excellent rating. We promise to continue working harder every day to meet the high standards of quality for our patients. … More
Wonderful experience. I came for an entire set of crowns. Ended up needing 5 root canals that I was unaware of. The specialist they brought in, Dr. Luisa, was AMAZING. She has a gentle touch and healing hands. I spent 34 hours in …
Reply from the clinic
Thank you, Steve! As a Local Guide, your detailed feedback means a lot to us. We are happy that Dr. Luicia could provide the specialized care you needed for those root canals and that you are happy with your new crowns. Our team believes in … More
If you are in Mexico Cancun and looking for a great Dentist Cancun Dental care is a great place to go to .Dr Xavier is great at what he does. I was on my vacation and had a dental emergency I went there and he fixed my tooth so I could …
Reply from the clinic
Hello Miss Clarke, thank you very much for your kind words, we are very happy that you gave us the opportunity to take care of your dental needs and it is always a great joy for us to know that our patients felt comfortable and well cared … More
This review should have been written sooner as we had hoped that cancun dental would make things right but they haven’t. I will start with saying the staff was fantastic, especially Alan. They did a wonderful job with uber set up to get us …
Reply from the clinic
Thank you for taking the time to share your experience with us. Please accept our deepest and sincerest apologies for the complications your husband experienced and for the significant distress and hardship this situation has caused you … More
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