Patients
Reviews of BIDC Dental Clinic @ Emquartier.
Bangkok, Thailand. 197 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
BIDC Emquartier is a well-located premium Bangkok dental chain branch with modern facilities and an Invisalign Diamond Provider credential. However, the sampled review average is notably lower than the headline rating, and multiple credible complaints document overcharging of foreign patients (9,000 THB vs 2,000 THB market rate for cleaning) and inconsistent service quality across visits.
Authenticity
7/104.26/5 sampled average (4.59 overall from 350 reviews). Mix of tourists and locals. Multiple independent overcharging complaints from foreigners. Sampled average significantly below listed rating.
Treatment quality
7/10BIDC is an established award-winning chain - Invisalign Diamond Provider. Dr. Tana praised for 13-year relationship. One reviewer: 22-hour cleaning procedure with possible enamel damage. Inconsistent outcomes.
Cleanliness
8/10Multiple reviewers describe clean and modern facility in Emquartier mall context. BTS Phrom Phong mall branch. No documented hygiene failures beyond poor cleaning technique complaint.
Team
7/10Dr. Winnie, Dr. Tana named. No complex treatment descriptions beyond cleanings and root canals. Inconsistent quality between visits noted by one patient. Email enquiries reportedly ignored.
Price value
5/109,000 THB cleaning charged to foreigner vs 2,000 THB market rate. Root canal at 60,000 THB. BIDC is premium-priced chain. Multiple references to being expensive. Not good value for dental tourists.
Tourist suitability
6/10Emquartier Phrom Phong BTS - excellent location. English-speaking. But overcharging pattern for foreigners is a material concern. Email response failure documented. Consistency issues across visits.
What comes up well
- Invisalign Diamond Provider - highest tier certification
- Emquartier mall, BTS Phrom Phong - excellent central location
- BIDC chain: established award-winning brand
- Dr. Tana: 13-year patient relationship documented
Points to weigh
- Foreign patient charged 9,000 THB for cleaning vs 2,000 THB Bangkok market rate - explicit overcharging complaint
- Email inquiry ignored for days - poor tourist responsiveness
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 197 reviews
I had cleaning by dentist Jeerapat, he was very professional and delicate. I almost felt no pain. Overall was very good experience.
Great service and recommendation by the dentist. Will definitely visit again
First time here... Usually I go to ratchadaphisek branch. Making an appointment was easy enough through Line. On the day itself there's no waiting at all. The dentist was very gentle and I felt assured throughout the whole process.
Reply from the clinic
Thank you so much, we pleasure to serve you next time.
Fantastic experience. Great dentist and professional staff. Definitely recommend. I'll come back for sure.
Reply from the clinic
Thank you so much, we'd love to serve you again
The doctor gave very good advice, covering every detail. All the staff were very nice.
Reply from the clinic
Thank you very much. BIDC is happy to serve you.
The staff provided good service. The doctor had a very gentle touch. I was also able to use my social security benefits.
I had a very good experience, never thought that it would look real. Thank you so much as well staff and doctors were really friendly and helpful. I m really great full BIDC bride smile😁 …
experienced dentist , best for foreigners ! support japanese,english and of course thai OK
Really thorough cleaning and scaling service. Dentist took time to explain how to properly take care of the wisdom teeth that have now emerged. Thank you!
Dental work and teeth whitening are very good. Good service.
The communication is very detailed and most importantly delivered in perfect English.
Reply from the clinic
Thank you Miles, we hope to see you soon
Really helpful and excellent service. I completed crown replacement within 3 weeks start to finish. With the travel schedule I have it worked out perfectly for me. Highly recommend.
I've been to this clinic several times now and they've always provided a great service and were super helpful.
I did the veneer composition here and it tooks like 1 hour and the doctor is really precise. It makes me smile again with confidence. Fully recommend BIDC.
I’ve been here twice. Great clinic. Great service. And they can usually get you in the same day. Western dental service in Bangkok. Highly recommend.
Very happy with the service, no waiting time, staff is very polite and I'm very happy with the results. The most gentle cleaning I've had!
Been coming here for more than a year with my son. We come every 6 months for the routine cleaning. I also recently came in for a crown replacement. The staff and dentists are always super helpful and customer focused. Unlike the United States, they are focused on ensuring a painless experience. I'm never going back to a dentist in America again!
Ive been going to BIDC for over 5 years now, they are amazing, really good dentists and amazing service staff! Highly recommended especially Dr. Laksika 🙏🙏 …
Dr. Made did a terrific job. Bravo to her !
Very professional and clean clinic. Everything was explained to me before and after my whitening treatment and I am super happy with the results thank you!
The doctor's hands were very gentle when scraping away the tartar.
Everyone was so friendly, went really well, would recommend to everyone!
Saw me on 2 days notice to do fillings bottom left and bottom right and did a great job *****
Reply from the clinic
Thank you , have a safe flight back to UK
Fantastic dentist. No one likes the dentist right BUT these guys are so very professional, caring, considerate. They are our go to dentist whenever we are in Bangkok. Actually we no longer use UK dentist if we can avoid it...we come here! Great job BIDC team. See you again for my implant sometime in February. Great job thank you. 🙏
Reply from the clinic
We're appreciate your trust , can't wait for your next journey with us
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