Patients
Reviews of BIDC Dental Clinic @ Emquartier.
Bangkok, Thailand. 197 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
BIDC Emquartier is a well-located premium Bangkok dental chain branch with modern facilities and an Invisalign Diamond Provider credential. However, the sampled review average is notably lower than the headline rating, and multiple credible complaints document overcharging of foreign patients (9,000 THB vs 2,000 THB market rate for cleaning) and inconsistent service quality across visits.
Authenticity
7/104.26/5 sampled average (4.59 overall from 350 reviews). Mix of tourists and locals. Multiple independent overcharging complaints from foreigners. Sampled average significantly below listed rating.
Treatment quality
7/10BIDC is an established award-winning chain - Invisalign Diamond Provider. Dr. Tana praised for 13-year relationship. One reviewer: 22-hour cleaning procedure with possible enamel damage. Inconsistent outcomes.
Cleanliness
8/10Multiple reviewers describe clean and modern facility in Emquartier mall context. BTS Phrom Phong mall branch. No documented hygiene failures beyond poor cleaning technique complaint.
Team
7/10Dr. Winnie, Dr. Tana named. No complex treatment descriptions beyond cleanings and root canals. Inconsistent quality between visits noted by one patient. Email enquiries reportedly ignored.
Price value
5/109,000 THB cleaning charged to foreigner vs 2,000 THB market rate. Root canal at 60,000 THB. BIDC is premium-priced chain. Multiple references to being expensive. Not good value for dental tourists.
Tourist suitability
6/10Emquartier Phrom Phong BTS - excellent location. English-speaking. But overcharging pattern for foreigners is a material concern. Email response failure documented. Consistency issues across visits.
What comes up well
- Invisalign Diamond Provider - highest tier certification
- Emquartier mall, BTS Phrom Phong - excellent central location
- BIDC chain: established award-winning brand
- Dr. Tana: 13-year patient relationship documented
Points to weigh
- Foreign patient charged 9,000 THB for cleaning vs 2,000 THB Bangkok market rate - explicit overcharging complaint
- Email inquiry ignored for days - poor tourist responsiveness
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 197 reviews
The doctor is cute and the staff provides good service.
I have come here regularly for the good service, careful attention, and good pricing compared to home.
I had my teeth cleaned by Dr. Jiraphat and it was excellent!
First attempt to visit Dr Jee for teeth cleaning. He was professional in his field and share what are the procedures. The staff are are all very knowledgeable and patient when attending to my questions.
Very fast and efficient cleaning service... Came to wrong location but they fit me in right away and I was done in 30 mins.
Reply from the clinic
Thank you very much, see you next time
As a foreigner, I’m very happy with the service and the professionalism. The dentist and staff can speak good English. No problem to communicate. Highly recommend.
Clean, very thorough! Excellent cleaning and kind staff. Reasonable price and they are honest, not afraid to say you have no cavities and don’t need work done. Highly recommend!
Very prompt and professional services. The staff and dentists are very polite, and the place is very clean overall. Would recommend this place to anyone looking for a check up!
Good service experience. Convenient location. Teeth cleaning, airflow. Excellent. Polite and pleasant doctor.
Great service, swift and easy for what I needed. Thank you!
Super happy with my cleaning and filling replacement! She did a great job. Was a bit more expensive than I expected but the clinic IS inside of Emqartier so I should have known.
This place is near by BTS PromPong. The staff and doctor are very nice. The price is reasonable.
Great dentist! Boyfriend had a cracked tooth whilst on holiday in thailand and they have been excellent in helping resolve this. I also has a home teeth whitening kit done here whilst he was having treatment. Great service!
Great clinic in great location, much less painful than the ones I’ve had in US, and quick.
Very friendly and professional, one of the best dental clinic that I've ever been too!
I was super Happy with the service and levet of expertise her
Excellent service. Very good English. Got an appointment same day. Couldn’t recommend highly enough.
Exceptional service and very friendly staff. I am very satisfied with my cleaning.
Very professional, affordable, caring, and speak English, received multiple services and extremely satisfied with all of the work. Will be using them for any future problems, thank you guys very much
Very trustworthy staff and excellent doctor. I see Dr. Jeerapatr. Also, office is very easy to find, directly off the BTS. Thanks team!
Went in for bonding for my chipped tooth. I have had this kind of work done many times in the states and this was by far one of the best outcomes. They matched the bonding perfectly and looks/feels great. Also, the two dentists working on me were very polite and friendly. Will come back for cleaning!
Dr. Top did an excellent cleaning and exam for me. He and his team were very helpful and gave a lot of good suggestions for maintaining good dental hygiene.
My second time at a BIDC Clinic, first time at this branch. I only went for normal cleaning, and I have nothing to complain about. All the staff I had the pleasure of talking to had excellent English. My dentist was very kind and good as I didn’t feel any kind of discomfort throughout the “procedure”. At the end, he also gave me a few tips. He also noticed a few “issues” that he suggested I should…
Read the rest of this review
uld consider fixing. Overall, a very good experience. I went to a few clinics in Thailand, and BIDC is now my go-to dentist. Thank you for the good care 🙏🏻
The service was excellent. The staff were lovely, and the doctor was very gentle.
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