Patients
Reviews of BIDC Dental Clinic @ Emquartier.
Bangkok, Thailand. 197 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
BIDC Emquartier is a well-located premium Bangkok dental chain branch with modern facilities and an Invisalign Diamond Provider credential. However, the sampled review average is notably lower than the headline rating, and multiple credible complaints document overcharging of foreign patients (9,000 THB vs 2,000 THB market rate for cleaning) and inconsistent service quality across visits.
Authenticity
7/104.26/5 sampled average (4.59 overall from 350 reviews). Mix of tourists and locals. Multiple independent overcharging complaints from foreigners. Sampled average significantly below listed rating.
Treatment quality
7/10BIDC is an established award-winning chain - Invisalign Diamond Provider. Dr. Tana praised for 13-year relationship. One reviewer: 22-hour cleaning procedure with possible enamel damage. Inconsistent outcomes.
Cleanliness
8/10Multiple reviewers describe clean and modern facility in Emquartier mall context. BTS Phrom Phong mall branch. No documented hygiene failures beyond poor cleaning technique complaint.
Team
7/10Dr. Winnie, Dr. Tana named. No complex treatment descriptions beyond cleanings and root canals. Inconsistent quality between visits noted by one patient. Email enquiries reportedly ignored.
Price value
5/109,000 THB cleaning charged to foreigner vs 2,000 THB market rate. Root canal at 60,000 THB. BIDC is premium-priced chain. Multiple references to being expensive. Not good value for dental tourists.
Tourist suitability
6/10Emquartier Phrom Phong BTS - excellent location. English-speaking. But overcharging pattern for foreigners is a material concern. Email response failure documented. Consistency issues across visits.
What comes up well
- Invisalign Diamond Provider - highest tier certification
- Emquartier mall, BTS Phrom Phong - excellent central location
- BIDC chain: established award-winning brand
- Dr. Tana: 13-year patient relationship documented
Points to weigh
- Foreign patient charged 9,000 THB for cleaning vs 2,000 THB Bangkok market rate - explicit overcharging complaint
- Email inquiry ignored for days - poor tourist responsiveness
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 197 reviews
The doctor and assistant provided excellent service and advice. Most importantly, the procedure was painless.
The dental clinic is very clean, modern and comfortable. The receptionist explained everything in detail. Dr.Jee was very thorough, precise and took his time to perform an excellent treatment.
I came here after reading the good reviews and requested a check-up and cleaning - but the experience was not up to my expectations. The dentist scraped my teeth so quickly and carelessly that it was unlike anything I had ever experienced with other dentists. She claimed it was due to my gum recession, but I can tell the discomfort was also from the speed at which she moved the sharp…
Read the rest of this review
instrument(and very minimum care when I reacted to the pain). I also didn’t feel that my plaque was properly cleaned. Additionally, she didn’t notice that a filling had come off until I pointed it out. I have a couple of cavities but she didn’t even care to check its depth. A more thorough and careful examination would make the visit worth the money. Also, on the day of the appointment, they asked me to come in earlier since they are available. I said I can’t, and the operator didn’t sound happy. I have my own plans, and they should respect that.
Reply from the clinic
Thank you for choosing our clinic and sharing your valuable feedback. Your feedback will help us improve the performance of our dentists and staff. We sincerely apologize if you felt that our operator was rude. Noise may have interfered with clear communication. We apologize for not meeting your expectations and look forward to your continued patronage. BIDC EMQUARTIER
Had a crown bridge done here. Good quality work. Not on the cheap side of dentistry so be prepared to pay the extra. 3 visits in total and all set and done.
Quick and easy to make an appointment via line or WhatsApp. They were able to get both my husband and I in quickly, and with back to back appointments which was convenient. Staff all spoke great English. Office was nice and clean. Our 6mo checkups were easy and with no issues.
The place is nice and clean. The doctor is skilled and cute. I have been doing it at this clinic all the time.
When you pay a certain amount for something that anybody can do you expect certain level of service at least. The service was poor, the venue smell was awful and it was not a high end experience at all, felt very cheap. THEY EVEN CHARGE US FOR THE TOOTH BRUSH AND THE TOOH PASTE lol so bad 😂 I don’t even think the review here are real 🙄 …
Conveniently located at Emquartier, quick & nice service, very experienced operative dentist 🦷 …
Great experience. Dentist was very skilled and gentle. Will come back here everytime I am in bangkok
Great experience , awesome staff, would recommend , clean place as it should be
Quick and knowledgeable dental clinic. Go expertise of the dentist.
Came for a cleaning service and xray - really good professional service
We came here because of a tooth ache emergency while visiting Bangkok as tourists for a week. A friend recommended this place. We were received very quickly. Within 10 minutes a dentist was already assigned to us. In less than 1 hour everything was solved at a good price. The service level is also very good. I would recommend coming here if you have a tooth ache.
Scaling + airflow at Emquatier is very good. Dr. G does a gentle job, is kind, and the staff are lovely.
I'm very impressed with the doctor and staff here. The service is good, the advice is good, and the doctor is kind and has a very gentle touch. I've been using their services for 3 years now. 🥰 …
Great experience, came for a cleaning, dentist spoke English, satisfied
Scheduling was not smooth. Dentist spoke English, but ignored the patient requests. Insisting on an unnecessary filling and using the wrong tool for dental cleaning. Looks like the dentist I received was moonlighting and not a regular staff.
Easy to make an appointment, great location, English spoken, all around a positive experience. Will definitely be back for additional cleanings and checkups.
Great service, very nice and teeth looking great after whitening
You get what you pay for Not very cheap but it worth it I make basic teeth cleaning for 2,400 Bht including all fees and anesthetic cost Dentist Top was professional
My regular dentist now for 2 years, great service and clinic.
I was impressed with the fact that I came in for whitening and the doctor did the cleaning and let me know that my teeth were quite enough not to need whitening. Many places would just go after the money here the doctor was professional and actually ensure that I was taking care of as a patient. I highly recommend this clinic.
My daughter came for a checkup and dental cleaning. The staff was very friendly, professional and helpful. We had a pleasant experience!
Our family greatly appreciated the prompt, professional, and kind dentist service. Our two children enjoyed their visit, thank you!
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