Patients
Reviews of BIDC Dental Clinic @ Emquartier.
Bangkok, Thailand. 197 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
BIDC Emquartier is a well-located premium Bangkok dental chain branch with modern facilities and an Invisalign Diamond Provider credential. However, the sampled review average is notably lower than the headline rating, and multiple credible complaints document overcharging of foreign patients (9,000 THB vs 2,000 THB market rate for cleaning) and inconsistent service quality across visits.
Authenticity
7/104.26/5 sampled average (4.59 overall from 350 reviews). Mix of tourists and locals. Multiple independent overcharging complaints from foreigners. Sampled average significantly below listed rating.
Treatment quality
7/10BIDC is an established award-winning chain - Invisalign Diamond Provider. Dr. Tana praised for 13-year relationship. One reviewer: 22-hour cleaning procedure with possible enamel damage. Inconsistent outcomes.
Cleanliness
8/10Multiple reviewers describe clean and modern facility in Emquartier mall context. BTS Phrom Phong mall branch. No documented hygiene failures beyond poor cleaning technique complaint.
Team
7/10Dr. Winnie, Dr. Tana named. No complex treatment descriptions beyond cleanings and root canals. Inconsistent quality between visits noted by one patient. Email enquiries reportedly ignored.
Price value
5/109,000 THB cleaning charged to foreigner vs 2,000 THB market rate. Root canal at 60,000 THB. BIDC is premium-priced chain. Multiple references to being expensive. Not good value for dental tourists.
Tourist suitability
6/10Emquartier Phrom Phong BTS - excellent location. English-speaking. But overcharging pattern for foreigners is a material concern. Email response failure documented. Consistency issues across visits.
What comes up well
- Invisalign Diamond Provider - highest tier certification
- Emquartier mall, BTS Phrom Phong - excellent central location
- BIDC chain: established award-winning brand
- Dr. Tana: 13-year patient relationship documented
Points to weigh
- Foreign patient charged 9,000 THB for cleaning vs 2,000 THB Bangkok market rate - explicit overcharging complaint
- Email inquiry ignored for days - poor tourist responsiveness
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 197 reviews
Dr. Kasemsan is good for the root canal treatment. Also good customer service.
Clean environment, great and reliable doctors who can all communicate well in English for non-Thai speaker. Easy to make an appointment with BIDC staff who always responds quickly. They are currently taking care of our children for their …
I did not go to a dentist for a longer time. I had to do some basic treatments here. I can totally recommend the doctor and the whole team. The working style is very professional and straightforward. …
Dr. Jaturong was great. He took the time to answer my questions in detail and his English was great. I was very pleased with the deep cleaning and the old filling repair. I would see him again.
All the dentists here are very kind and gentle kha will come back for sure kha
Great dental clinic, very clean, convenient inside a large shopping mall, good staff and dentists
The staff is friendly & helpful. But not recommended for the treatment, I did scalling and filling. I always do routine check and scalling in dentist, but this one is most painful process i had ever experience. The doctor seems in rush to …
The cleaning was excellent and reasonably priced. Everything else was an up-sale and I felt that the dentist was trying to make as much money off of me in as short of a time as possible. I would not go back to this dentist.
Dr. Laksika and the rest of the staff were fantastic.
The doctor gave good advice, provided detailed information, and answered my questions, comparing different orthodontic methods, which made it easier to make a decision.
Horrible!!! The doctor did an ultrasound cleaning and chipped a tooth ((( When I asked what happened, he answered - that's how it was! ((( …
The clinic is clean, the staff provides good service, and the doctor is very kind.
I like BIDC the best! Need appt now with Dr Pisach for a checkup
Wonderful experience for people looking to fix their smile. Staff are polite and walked me through the process amazingly. …
Love it here! I came for a consultation with the orthodontist and got my teeth check up in the process as well. The doctor was very nice and professional. I love that she always check up if I was hurt or uncomfortable through out the process.
I come to this dental clinic regularly. The staff, from reception to the dentist's assistant and the dentist himself, are truly professional and competent, always available to answer questions. The dentist takes the time to regularly check …
Clean, easy to get to, located in a shopping mall next to the BTS. The doctor had a very gentle touch when scaling, and it didn't hurt much at all.
Another successful appointment, this time a crown. See you again!
I am from the UK and can not recommend this dentist enough! I've been many times over the years and the expertise and service is outstanding. Just had an overlay to one of my molars, no injection needed and no pain whatsoever! Would highly recommend!
Easy to find on 4th floor Emquartier shopping mall and did cleaning and filling both good thx Btw better to make sure the price before the treatment.
I was very impressed with the dental work. They gave me advice during the dental work.
Clean environment, and staff are polite and can communicate well. Nice experience overall
“Great service and friendly staff. Very professional and made me feel comfortable throughout!”
I came to get a tooth extraction here while I was in Bangkok for a few months (along with a few follow-ups). The place is spotless and the staff are all extremely kind and professional. I was always able to make appointments easily via WhatsApp, and language barriers were never an issue. I’m glad that I chose BIDC for my dental visits during this trip.
Reply from the clinic
We appreciate, hope to serve you next time Thank you
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