Patients
Reviews of BIDC Dental Clinic @ Emquartier.
Bangkok, Thailand. 197 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
BIDC Emquartier is a well-located premium Bangkok dental chain branch with modern facilities and an Invisalign Diamond Provider credential. However, the sampled review average is notably lower than the headline rating, and multiple credible complaints document overcharging of foreign patients (9,000 THB vs 2,000 THB market rate for cleaning) and inconsistent service quality across visits.
Authenticity
7/104.26/5 sampled average (4.59 overall from 350 reviews). Mix of tourists and locals. Multiple independent overcharging complaints from foreigners. Sampled average significantly below listed rating.
Treatment quality
7/10BIDC is an established award-winning chain - Invisalign Diamond Provider. Dr. Tana praised for 13-year relationship. One reviewer: 22-hour cleaning procedure with possible enamel damage. Inconsistent outcomes.
Cleanliness
8/10Multiple reviewers describe clean and modern facility in Emquartier mall context. BTS Phrom Phong mall branch. No documented hygiene failures beyond poor cleaning technique complaint.
Team
7/10Dr. Winnie, Dr. Tana named. No complex treatment descriptions beyond cleanings and root canals. Inconsistent quality between visits noted by one patient. Email enquiries reportedly ignored.
Price value
5/109,000 THB cleaning charged to foreigner vs 2,000 THB market rate. Root canal at 60,000 THB. BIDC is premium-priced chain. Multiple references to being expensive. Not good value for dental tourists.
Tourist suitability
6/10Emquartier Phrom Phong BTS - excellent location. English-speaking. But overcharging pattern for foreigners is a material concern. Email response failure documented. Consistency issues across visits.
What comes up well
- Invisalign Diamond Provider - highest tier certification
- Emquartier mall, BTS Phrom Phong - excellent central location
- BIDC chain: established award-winning brand
- Dr. Tana: 13-year patient relationship documented
Points to weigh
- Foreign patient charged 9,000 THB for cleaning vs 2,000 THB Bangkok market rate - explicit overcharging complaint
- Email inquiry ignored for days - poor tourist responsiveness
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 197 reviews
The scaling and zoom is a great combination and the staff are friendly
I was looking for a local dentist to have as my dental provider. I did a lot of research and was quite nervous throughout the process because last thing you want is an incompetent dental clinic. Wow, was I lucky place is located in a luxury mall, the staff is amazing although one sis try to finesse me by trying to add extra to my bill so she would have extra money to go partying haha 😂🤪 just…
Read the rest of this review
kidding they were super warm and friendly. My dentist was amazing she was first just an amazing human being and at the end of the day it’s the people you meet that matter great people do great work and believe me I am always critiquing service providers just like I critique myself by my dentist was awesome I might pull a tooth 🦷 out just so I can go visit her again haha … oh I got my teeth whitened and I loved the result! Little more than what I was expecting (I certainly didn’t get the Thai price haha 😂) but then again it’s in a luxury mall near YSL, Dior what do you expect haha !!! It’s definitely the only place I’m going and wow did I get lucky 🍀 finding them … thx 🙏
Good place - but just check the prices first - i did the same somewhere else better price - they said they did airflow - but over all ok.
All good, teeth are shining more than my future 🙏🏽 …
I went to this Dental Clinic first in July. My experience was phenomenal. The front office staff was friendly and welcoming. The dentist and her assistant were also welcoming and friendly. Then….. comes the second visit. Almost the opposite …
Reply from the clinic
We do appreciate your feedback, we will improve our service. We look forward to see you again
The clinic is very clean. The doctor is kind and provides excellent advice. The staff are articulate and have wonderful service minds. I will definitely come back again.
My go-to dentist in Bangkok 🦷. Unlike Japanese dentists who only do insurance-covered treatments, their …
Teeth cleaning (tartar removal) was painless and the staff provided excellent service.
The clinic is clean, the staff provides excellent service, and the doctor is very kind and gives great advice. The dental work was also very clean and thorough.
Dr. Jeerapat is very skilled. The fillings are beautiful and seamless. She has a gentle touch, is very kind, polite, and friendly.
Great service experience. Convenient location. Teeth cleaning, airflow. Excellent. Polite and pleasant doctor.
The doctor provided excellent advice, covering every detail. All the staff were very lovely.
Reply from the clinic
Thank you very much. BIDC is happy to serve you.
I've been getting dental work done here for 2 years. I had orthodontic treatment with Dr. Kanjanawipa, and my teeth are beautifully aligned. She's also very gentle when it comes to teeth cleaning. I highly recommend her!
Very nice staffs and everything is soo good. We will be back
The dentists and the front desk staff here are excellent. I came here urgently to fix a chipped front tooth after accidentally bumping it. Dr. Jaturong Pisittiporn was very patient and had excellent skills, restoring the tooth to look exactly like the original. He also gave me helpful instructions and reminded me about proper dental hygiene, which was really great. The prices are also reasonable.
Traveled all the way to Bangkok for teeth cleaning and Zoom whitening treatment super satisfied with my results. From setting the appointment to receiving my dental work amazing quality of service. Would definitely recommend 😬🤘🏾 …
Did a zoom whitening and had a great experience! The most comfortable and efficient whitening I’ve had. I fell asleep! I would come here again.
Perfect service - very quick appointment to fit my retainer, and picked up 2 days later. Would recommend! Thank you:)
Fantastic dentist. No one likes the dentist right BUT these guys are so very professional, caring, considerate. They are our go to dentist whenever we are in Bangkok. Actually we …
Reply from the clinic
We're appreciate your trust , can't wait for your next journey with us
Dr Namtawan, highly recommended for crown work. She’s an artist, cares about getting it right.
Wonderful service and professional staffs. I am very happy with my Invisalign results!
I am very grateful with everything in the clinic. The service was amazing and the doctor super kind.
Very friendly and professional service. I felt i was in great hands the whole way. Will definitely come back.
This dental clinic is excellent, very attentive, and I didn't feel any pain during my first orthodontic treatment.
Want the same for your own teeth? Send a photo and we will come back with a written quote from BIDC Dental Clinic @ Emquartier.
Ask on WhatsApp