Patients
Reviews of Best Dentist PTC.
Surabaya, Indonesia. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.1 out of 10
Overall score
Good Dentist PTC is a multi-branch Indonesian clinic group with 15 named general dentists and an 11-location network. The perfect 5.00 Google rating from 148 reviews with zero verified reviews and 50/50 five-star API reviews raises significant review authenticity concerns.
Authenticity
5/10Baseline 7: 15 named dentists, website, 11 branches. -2 review manipulation: 50/50 five-star, 0 verified, perfect 5.0/148 Google. Final 5.
Treatment quality
6/10Baseline 7: multi-branch established clinic. -1 manipulation deduction. No equipment/brand evidence. Final 6.
Cleanliness
6/10Baseline 7: multiple reviews mention comfortable place. -1 no independent facility verification. Final 6.
Team
5/10Baseline 6: 15 named Drg. dentists, no specialist Sp. credentials listed, unverifiable 50k patient claim. Final 5.
Price value
6/10Baseline 7: Indonesia pricing competitive. No published rates. -1 for opacity. Final 6.
Tourist suitability
3/10Baseline 4: Surabaya location, some English reviews, no published international services. Final 3.
What comes up well
- 11-branch network across Indonesia
- 15 named Drg. dentists listed on website
- Daily operating hours 10am to 10pm
Points to weigh
- 50/50 reviews five-star, 0 verified, perfect 5.0 score across 148 Google reviews
- No specialist qualifications, no equipment/implant brand evidence
- Unverifiable claim of 50,000 patients served
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
The service was very satisfying, the doctor was good and when explaining and giving a good understanding for me who is a layman in installing braces
Reply from the clinic
Dear Susan Anggrek, We are very grateful for your positive review! We are delighted to learn that … More
The doctor is good, friendly, and the service is also good
Fast, clean, and very reasonably priced! Thanks, Doctor Kevin! Very helpful and attentive!
Reply from the clinic
Dear Maddy K, Thank you for your positive review! We truly appreciate your satisfaction with … More
The doctor and nurses were very patient, checking the patient's condition every time during bleaching.
Reply from the clinic
Dear Natassya Jesslyn Gunawan, Thank you so much for your wonderful review! We are thrilled to hear that you … More
BEST CHOICE!! The doctor and nurse are friendly and super informative. Thank you, best dentist ❤️❤️❤️👍🏻 …
Best Dentist, the best dental clinic in PTC. The doctor is handsome, kind, and friendly. Overall, I'm satisfied with my dental care at Best Dentist. Don't forget to get your teeth checked every 6 months. Don't forget to make an appointment if you want to come here, guys.
Reply from the clinic
Dear Bineva Setiawan, Thank you for your positive review! We greatly appreciate your praise for our … More
gooddddd the doctor is really good the place is comfortable too the price is cheap lovee❤️❤️❤️❤️
The place is really nice, and the service here is also quite good.
The doctor and nurses were very helpful. I had a bleaching treatment here, and the results were satisfactory. Thank you, best dentist :)
Reply from the clinic
Hello, greetings from BestDentist. Thank you for choosing our clinic for your dental care. If you experience any discomfort or have any questions, please feel free to … More
My first experience getting braces treatment here, the doctor was very patient, the treatment here is the best.
The place is comfortable, the doctor is also friendly, highly recommended
The most comfortable bleaching procedure, painless, and the doctor and staff are very friendly. Highly recommended.
Dr. Rici is super informative and provides solutions! Her service is also very good and friendly.
Good service, friendly and communicative doctor, reasonable prices, and good quality. The place is clean and located in a mall, so you can also go to JJ. 😃 Recommended 👍👍 …
first experience bleaching advance, the dentist and other staff are very friendly
Dental braces treatment at Best Dentist PTC is very satisfying, the service and price are promos, as I use Self-Levitating braces.
I'm very satisfied with the results. The staff is super friendly. And the doctor was very informative and friendly. I will definitely come back here again. Thank you so much, Best Dentist! Highly recommended!!!
Best service... the doctor was patient so my child was brave enough to have his teeth filled. Thanks, best dentist
The service was excellent, with friendly doctors and nurses. It's located in the PTC, so we can walk around after our dental treatment. Thank you, best dentist 😊 …
Good service, comfortable place. Good doctor and clear and thorough explanation during treatment.
Very good, the doctors and nurses are all nice and the place is comfortable.
I go here for bleaching the first time and they done it perfectly. I didn’t feel pain throughtout the process. Best dentist is the best!!
Drg Heninda is really great 👍🏻👍🏻👍🏻 While on vacation, suddenly my tooth had a cavity and it hurt so much when I ate. I came straight here and it turned out to be fast and okay. …
The doctor is very friendly and the service is very, very good.
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