Patients
Reviews of Best Dentist PTC.
Surabaya, Indonesia. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.1 out of 10
Overall score
Good Dentist PTC is a multi-branch Indonesian clinic group with 15 named general dentists and an 11-location network. The perfect 5.00 Google rating from 148 reviews with zero verified reviews and 50/50 five-star API reviews raises significant review authenticity concerns.
Authenticity
5/10Baseline 7: 15 named dentists, website, 11 branches. -2 review manipulation: 50/50 five-star, 0 verified, perfect 5.0/148 Google. Final 5.
Treatment quality
6/10Baseline 7: multi-branch established clinic. -1 manipulation deduction. No equipment/brand evidence. Final 6.
Cleanliness
6/10Baseline 7: multiple reviews mention comfortable place. -1 no independent facility verification. Final 6.
Team
5/10Baseline 6: 15 named Drg. dentists, no specialist Sp. credentials listed, unverifiable 50k patient claim. Final 5.
Price value
6/10Baseline 7: Indonesia pricing competitive. No published rates. -1 for opacity. Final 6.
Tourist suitability
3/10Baseline 4: Surabaya location, some English reviews, no published international services. Final 3.
What comes up well
- 11-branch network across Indonesia
- 15 named Drg. dentists listed on website
- Daily operating hours 10am to 10pm
Points to weigh
- 50/50 reviews five-star, 0 verified, perfect 5.0 score across 148 Google reviews
- No specialist qualifications, no equipment/implant brand evidence
- Unverifiable claim of 50,000 patients served
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
I'm very satisfied with the doctor and nurse. They were very friendly and the explanations were very easy to understand. Good job to BestDentist 🥰 …
Reply from the clinic
Dear Dinggari Wonatorey, Thank you for your positive review! We're delighted to hear that you were … More
The doctor was patient and thorough in explaining things. The room was clean. The assistant was also very patient 🫰🏻 …
Reply from the clinic
Dear Nadia Ambarsari, Thank you for your positive review! We are very pleased that our Surabaya … More
Great service, friendly nurses. The doctor was very humble and gave detailed explanations. Getting braces didn't hurt either😆. Worth the price. I'll be coming back again. Thank you, Best Dentist🤗 …
Reply from the clinic
Dear Mireya Firanda, We are very grateful for your positive review! We are happy to hear that you had … More
The doctor and nurses were very friendly. Excellent service. I won't regret my treatment at Best Dentist😍 …
Reply from the clinic
Dear Fanita Alfa, We are very grateful for your review! We are delighted to hear that the service … More
As the name suggests, it’s actually the best dentist. The doctor was so kind and the staff was so helpful. 100% recommend
Reply from the clinic
Dear Etty Wahyu, Thank you so much for your positive review! We are delighted to hear that you … More
Fast & Affordable Services. Teeth whitening done well, Caring Staff. No issues for foreigners to use the service.
Reply from the clinic
Dear Max Valour, Thank you for your positive feedback! We're thrilled to hear that your … More
the place is comfortable and the doctor is also good!
Reply from the clinic
Dear Chatrine G, We are very grateful for your review! We are delighted to hear that the service … More
Dental care at best dentist PTC is very good, the doctor and service are very good😍😍 …
Reply from the clinic
Dear Ninin Mega, We are very grateful for your positive feedback! We are delighted to know that … More
The service is great!!! The lady is patient. The doctor's explanations are clear and caring, especially Doctor Kevin. The lady is also diligent in providing tissue. It's really great. The price is also friendly. But the quality is 5 stars. Definitely coming back!
Reply from the clinic
Dear Yosephine Wahyudi, Thank you for your positive review! We're happy to hear that our Surabaya … More
The service from the front office was excellent, and the doctor was patient and explained things to the patient. Good job, best dentist.
Reply from the clinic
Dear Krisna Riski, Thank you very much for your positive review! We're delighted to hear that your … More
The service is good, the doctor is also good, the bleaching results are also good, white, cool 👍 …
Reply from the clinic
Dear Eva Agustina, We are very grateful for your positive feedback! We are delighted to hear that … More
the treatment so good! thank you drg Henny! Definitely will come back to do the treatment again here
Reply from the clinic
Dear Tirzaagnesia, Thank you for your positive review! We're delighted to hear that you were … More
Good service, very friendly. The doctor explained things in detail. The room was clean and even had a blanket. The best.
Reply from the clinic
Dear Devina Lucky, Thank you so much for your wonderful review! We're thrilled to hear that you had … More
I really like coming here... I've given lots of recommendations too hahaha
Reply from the clinic
Dear Windy Siregar, We truly appreciate your positive review! We're delighted to hear that you're … More
Excellent, very pleasant treatment here. The doctor is good and friendly.
Reply from the clinic
Dear Siti Ina, We are very grateful for your review! We are delighted to hear that your … More
The doctor is good, friendly and very detailed, his explanation is also very easy to understand.
Reply from the clinic
Dear Meylin Wong, Thank you very much for your positive review! We are delighted to learn that you … More
The service is ok & the service is friendly, the place is comfortable too☺️☺️
Reply from the clinic
Dear Jacqueline Susilo, Thank you so much for your positive review! We truly appreciate your … More
Good service, friendly nurses, friendly doctors. I've been here several times and it's never disappointing.
Reply from the clinic
Dear Ve Culinary, Thank you for your positive review! We are delighted to hear that you were … More
Admin responded quickly for the appointment, got a discount too and I had bleaching with Doctor Kevin, the service was also good
Got my braces fitted at Best Dentist PTC. The service was friendly, and the doctor explained everything in detail and in a way that was easy to understand. Thank you for the friendly service. Highly recommended.
Reply from the clinic
Dear Lianna Ivena, Thank you for your positive review! We are delighted to hear that our Surabaya … More
During the dental treatment, it was very comfortable and very homie, so I wasn't nervous and wasn't afraid of the results. It was quite good and there could be immediate changes after the treatment. Thank you to Doctor Kevin for your very careful actions and input during the consultation🤗🙏🏻 …
Reply from the clinic
Dear Via Arkan, We are very grateful for your positive review! We are happy to hear that your … More
Recommended dentist clinic ✨ The doctor and nurses are super nice, both in terms of workmanship and explanation.
Highly recommended👍👍👍 Location close to work.. The doctor is really good.. …
Reply from the clinic
Dear Fadjar Ramadhan, Thank you very much for your positive review! We are very pleased that you were … More
My experience getting braces here. The doctor and nurse were very friendly and kind, always willing to answer my rather fussy questions. The place is very clean, and the prices are also affordable.
Reply from the clinic
Dear Adinda Mega, Thank you for your positive review! We are delighted to hear that you are … More
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