Patients
Reviews of Best Dentist PTC.
Surabaya, Indonesia. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.1 out of 10
Overall score
Good Dentist PTC is a multi-branch Indonesian clinic group with 15 named general dentists and an 11-location network. The perfect 5.00 Google rating from 148 reviews with zero verified reviews and 50/50 five-star API reviews raises significant review authenticity concerns.
Authenticity
5/10Baseline 7: 15 named dentists, website, 11 branches. -2 review manipulation: 50/50 five-star, 0 verified, perfect 5.0/148 Google. Final 5.
Treatment quality
6/10Baseline 7: multi-branch established clinic. -1 manipulation deduction. No equipment/brand evidence. Final 6.
Cleanliness
6/10Baseline 7: multiple reviews mention comfortable place. -1 no independent facility verification. Final 6.
Team
5/10Baseline 6: 15 named Drg. dentists, no specialist Sp. credentials listed, unverifiable 50k patient claim. Final 5.
Price value
6/10Baseline 7: Indonesia pricing competitive. No published rates. -1 for opacity. Final 6.
Tourist suitability
3/10Baseline 4: Surabaya location, some English reviews, no published international services. Final 3.
What comes up well
- 11-branch network across Indonesia
- 15 named Drg. dentists listed on website
- Daily operating hours 10am to 10pm
Points to weigh
- 50/50 reviews five-star, 0 verified, perfect 5.0 score across 148 Google reviews
- No specialist qualifications, no equipment/implant brand evidence
- Unverifiable claim of 50,000 patients served
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
The place for braces is very comfortable and the doctor is very nice
Reply from the clinic
Hello, greetings from BestDentist. Thank you for choosing our clinic for your dental care. If you experience any discomfort or have any questions, please feel free to contact us again. Thank you, stay healthy! 😊
Just like the name, this dentist is the best! I enjoyed all of the services, the nurses were nice and the doctor was so professional. I got my first braces here and was satisfied with the progress. Also the price is very affordable. I really recommend it!
Reply from the clinic
Hello, greetings from BestDentist. Thank you for choosing our clinic for your dental care. If you experience any discomfort or have any questions, please feel free to … More
The doctors and staff are all very friendly, the work is very thorough and neat, everything is the best
The service is all good, and the doctor is friendly.
Beat Dentist in Surabaya. The staff and doctors are very friendly. Thank you.
Best dentist, highly recommended, very good service, very friendly doctor
The doctor explained things in detail, the place is comfortable, and there's a snack corner. Highly recommended!
Self Lighting Pro Mini braces are recommended. Besides being fast, there are also many people who have reviewed them. Thank you, Doctor Michael and other brothers and sisters 🫶🏻 …
Reply from the clinic
Thank you for choosing Best Dentist as your trusted dental clinic to treat your dental and oral problems, and thank you for taking the time to share your review. Patient satisfaction is our top priority. Your review helps us improve our service, and we will always strive to provide the best possible service. We hope to continue serving you in the future 🙏🏻😊
Recommended for any kind of treatment, i did bleaching and scaling, dentist and all the staff are helpful
Thank you to the best Dentist PTC with super good service for installing braces
The place is comfortable, the doctor and nurses are also friendly
The doctor was friendly and everything was explained in detail👍🏻👍🏻 …
The explanation is quite detailed and easy to understand. The service is good.
Doctor Michael and his nurses are very friendly.. Starting from the service, consultation to the procedure.. Recommended clinic at PTC
The most comfortable clinic and dentist of my life, thank you, Best Dentist PTC team. GOOD JOB!!
Best doctors in town! The place is very near and clean and the doctors are very professional!
Best Dentist is the best dentist team in Surabaya , the doctors so profesional and kind,, really satisfied with the result 👍👍👍 …
Good service, the doctor is thorough, the explanation is complete.
The doctor, nurse and her sister were friendly, explaining in detail and slowly🫶🏻❣️ …
I had an amazing experience at Best Dentist located inside PTC Mall. I underwent a surgical extraction of two impacted wisdom teeth (horizontal impaction), and the procedure was surprisingly quick and painless with a quick recovery. …
Reply from the clinic
Thank you for choosing Best Dentist as your trusted dental clinic to treat your dental and oral problems, and thank you for taking the time to share your review. … More
Best dentist in Surabaya I've tried several doctors, but I ended up going back to Dr. Rici. …
Reply from the clinic
Thank you for choosing Best Dentist as your trusted dental clinic to handle your dental and oral problems, and thank you for taking the time to share your review. … More
The doctor and his service are very friendly and excellent
Treatment went smoothly, the service was pleasant and the staffs are very friendly!
Thank u for the amazing treatment Extremely great for the whitening process All the staff very professional and helpful Thank u 🙏 …
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