Patients
Reviews of Best Dentist PTC.
Surabaya, Indonesia. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.1 out of 10
Overall score
Good Dentist PTC is a multi-branch Indonesian clinic group with 15 named general dentists and an 11-location network. The perfect 5.00 Google rating from 148 reviews with zero verified reviews and 50/50 five-star API reviews raises significant review authenticity concerns.
Authenticity
5/10Baseline 7: 15 named dentists, website, 11 branches. -2 review manipulation: 50/50 five-star, 0 verified, perfect 5.0/148 Google. Final 5.
Treatment quality
6/10Baseline 7: multi-branch established clinic. -1 manipulation deduction. No equipment/brand evidence. Final 6.
Cleanliness
6/10Baseline 7: multiple reviews mention comfortable place. -1 no independent facility verification. Final 6.
Team
5/10Baseline 6: 15 named Drg. dentists, no specialist Sp. credentials listed, unverifiable 50k patient claim. Final 5.
Price value
6/10Baseline 7: Indonesia pricing competitive. No published rates. -1 for opacity. Final 6.
Tourist suitability
3/10Baseline 4: Surabaya location, some English reviews, no published international services. Final 3.
What comes up well
- 11-branch network across Indonesia
- 15 named Drg. dentists listed on website
- Daily operating hours 10am to 10pm
Points to weigh
- 50/50 reviews five-star, 0 verified, perfect 5.0 score across 148 Google reviews
- No specialist qualifications, no equipment/implant brand evidence
- Unverifiable claim of 50,000 patients served
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
The doctors and nurses are super nice and clean. All good!
Reply from the clinic
Dear Felicia Christie, We are very grateful for your review! We are happy to hear that you were … More
The service is excellent, the doctor and all the staff are very friendly, polite, and informative. The place is comfortable, clean, and tidy. BEST DENTIST best best best🙌🏼🤩 …
Reply from the clinic
Dear Erinda Fulama Sari, We are very grateful for your positive feedback! We are delighted to hear that … More
Dr. Michael and the staff takes very good care with my teeth. They are very skilled at what they do.
Reply from the clinic
Dear Lorrelyn Sun, Thank you for your excellent review! We're delighted to hear that you were … More
The service is great, all the staff and doctors are very friendly. While there's a promotion, come here now.
Reply from the clinic
Dear L X, Thank you for your positive review! We're thrilled to hear that you enjoyed your … More
The doctor is amazing, friendly, polite, and smart... the cost is not expensive for root canal and crown, all the tools are sophisticated... absolutely not disappointed.
Reply from the clinic
Dear Abigail Lauw, Thank you so much for your positive review! We truly appreciate your trust in … More
SO FAST, THE DOCTOR IS AWESOME, SAT SET POLL AND IS PROFESSIONAL!!! 🩷🩷🩷 …
Reply from the clinic
Dear yuelenn s, Thank you very much for your review! We are very happy that you chose our … More
Really good dentist. Polite and friendly staff. Receptionists don't speak much English but we get by with Google translate. The dentists all speak English. They have a little waiting area with drinks and snacks, and a comfortable clinic …
Dr. Kevin is truly the best! Every time I need to go to the dentist, I always go to the best dentist. The location is conveniently located in the mall. The doctor and nurses are also friendly and kind. Thank you!
clean, the doctor is patient and experienced, the location is good at PTC
Reply from the clinic
Dear Megumi & Tamika's WILD WORLD, Thank you for your positive review! We're delighted to hear that you enjoyed … More
The service is friendly and the doctor explains in detail, the best in short👌🏻 …
Reply from the clinic
Dear Melvin Laurencia, Thank you so much for your positive review! We are delighted to hear that you … More
The place is clean and tidy. I got my braces here. The doctor was nice and friendly, and the work was gentle and painless. It's top notch 👍🏻 …
Reply from the clinic
Hello, greetings from BestDentist. Thank you for choosing our clinic for your dental care. If you experience any discomfort or have any questions, please feel free to … More
Teeth whitening and filling with Dr. Richi was very satisfying, thank you.
My first treatment at Best Dentist happened to be a root canal treatment. I was pessimistic because it usually hurts and is expensive. But it turned out to be really good here. I was treated by Dr. Michael. The doctor explained it well, the …
Reply from the clinic
Dear Michelle Admadja, We are very grateful for your positive review! We are delighted to know that you … More
Thank you best dentist, the teeth bleaching is cool💕💕 …
Reply from the clinic
Dear Yuriko Shinkai, Thank you for your wonderful review! We are delighted to hear that you are … More
Teeth bleaching here. Good service, informative doctor, and friendly staff. Thank you, best dentist.
Reply from the clinic
Dear Melinda Irawan, Thank you for your wonderful review! We are delighted to hear that you are … More
I had my teeth bleached here. It was my first time bleaching, so I was a bit nervous (afraid of pain). The doctor was very kind, explaining all the procedures before starting. All the nurses also always checked for any pain or discomfort …
Reply from the clinic
Dear Nike NP, Thank you for your wonderful review! We're thrilled to hear that you're … More
The place is Hygenic and Comfortable. The staff are Friendly and has a good team work. Last but but the most important is the Doctors, they are well qualified and skillfull. My fave is Drg. Rici 👍 …
Reply from the clinic
Dear Kresna Kusnodihardjo, Thank you so much for your wonderful review! We're thrilled to hear that you had … More
Try the bleaching treatment at Best Dentist. The results are great, the place is clean, the nurses are friendly and very patient. The doctor is also patient and educational. Nice experience 😊 …
Reply from the clinic
Dear Glutton Wanderers, Thank you so much for your wonderful review! We're thrilled to hear that you're … More
The service is very good, the nurses are agile and friendly, Doctor Kevin is also very educational and attentive in his work.. best dentist recommended.
Reply from the clinic
Dear Danis Salim, Thank you so much for your positive review! We are delighted to hear that you … More
Thank you best dentist 🫶🏼 The service is very good The doctor and team are very friendly and professional …
Reply from the clinic
Dear Anastasia Phan, We are very grateful for your positive feedback! We are delighted to hear that … More
The doctor was cool, my child was happy to have his tooth pulled.
Reply from the clinic
Dear Chef Cepy, Thank you for your positive review! We're delighted to hear that you enjoyed … More
Highly recommended for those seeking dental care. The service is very satisfying, the doctor and nurses are very humble, and the results are worth seeing for yourself.
Reply from the clinic
Dear Caroline Melisa, We are very grateful for your positive review! We are delighted to know that you … More
The doctor was friendly and communicative. The place was clean, and the braces were not too painful and quite comfortable.
Reply from the clinic
Dear Happy M, Thank you for your wonderful review! We're thrilled to hear that you're … More
Nice, comfortable place, good explanation from the doctor and good treatment👍 …
Reply from the clinic
Dear Harnung Octaviyanti, Thank you so much for your positive review! We are delighted to hear that you … More
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