Patients
Reviews of Best Dentist PTC.
Surabaya, Indonesia. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.1 out of 10
Overall score
Good Dentist PTC is a multi-branch Indonesian clinic group with 15 named general dentists and an 11-location network. The perfect 5.00 Google rating from 148 reviews with zero verified reviews and 50/50 five-star API reviews raises significant review authenticity concerns.
Authenticity
5/10Baseline 7: 15 named dentists, website, 11 branches. -2 review manipulation: 50/50 five-star, 0 verified, perfect 5.0/148 Google. Final 5.
Treatment quality
6/10Baseline 7: multi-branch established clinic. -1 manipulation deduction. No equipment/brand evidence. Final 6.
Cleanliness
6/10Baseline 7: multiple reviews mention comfortable place. -1 no independent facility verification. Final 6.
Team
5/10Baseline 6: 15 named Drg. dentists, no specialist Sp. credentials listed, unverifiable 50k patient claim. Final 5.
Price value
6/10Baseline 7: Indonesia pricing competitive. No published rates. -1 for opacity. Final 6.
Tourist suitability
3/10Baseline 4: Surabaya location, some English reviews, no published international services. Final 3.
What comes up well
- 11-branch network across Indonesia
- 15 named Drg. dentists listed on website
- Daily operating hours 10am to 10pm
Points to weigh
- 50/50 reviews five-star, 0 verified, perfect 5.0 score across 148 Google reviews
- No specialist qualifications, no equipment/implant brand evidence
- Unverifiable claim of 50,000 patients served
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
Best service, cozy place, free snackk, affordable price π β¦
For the first time cleaning tartar, a little pain.. the doctor is competent too
One of the best dental clinics in West Surabaya. Friendly service, lots of discounts. The teeth scaling is excellent and incredibly clean. You can walk around the PTC while waiting.
Got my braces done here, and no complaints. The nurses are very kind, 10/10 service, the location is clean, doctor is very kind.
The best doctor. Friendly and knowledgeable. All dental problems resolved. Thank you.
It's nice and comfortable to have your braces installed here, thank you, best dentist pts.
The doctor & staff are good, friendly & polite π Service & price π "Recommended" β¦
I was doing bleaching and some minor Tak Al aesthetic total of an hour and 15 minutes procedure. It was very comfortable and result was exceptiona, very recommended! Thank you. The cost was very friendly as well.
The place is clean and comfortable. The doctors and staff are very friendly and excellent. Overall, I highly recommend it!
The service is great! The doctor is also great! Highly recommended!
Service is good and staffs are very helpful and accomodating
The place is really nice, clean, very comfortable, lots of snacks, wow. The doctor is very nice. Besttttt π₯ β¦
Good, the doctor is kind and friendly, the service is also the best ππ― β¦
I had treatment with Dr. Michael today. Friendly service, and the doctor was excellent! Thank you, Best Dentist PTC.
Super friendly staff and doctors. I highly recommend dr. Rici for any treatment
The blecing treatment here is very good, my teeth are white and clean again. Thanks
The doctor and nurse were very patient, I felt comfortable getting my braces treatment here.
The doctor and nurses are very friendly and the process is very fast πΌβπ» β¦
Very good service, the doctor's explanation is easy to understand, the staff is friendly ππ»ππ»π₯° β¦
Reply from the clinic
Dear Rosalindwi eL, Thank you for your wonderful review! We truly appreciate your appreciation for β¦ More
Great dentist! friendly and good attention in details. ππ β¦
Reply from the clinic
Dear R Calief, Thank you for your positive review! We're delighted to hear that you're β¦ More
Overall the service is very good, all the staff and doctors are very informative and helpful β¨ Keep up the good work ππ» β¦
Reply from the clinic
Dear Amalia Khadijah We truly appreciate your positive review! Thank you for entrusting your care to β¦ More
The results are good, white and the process doesn't take long. Hurry up and go there, it's fun.
Reply from the clinic
Hello, greetings from BestDentist. Thank you for choosing our clinic for your dental care. If you experience any discomfort or have any questions, please feel free to β¦ More
The doctors and nurses are super friendly and always ask about your complaints and what you needπ€π€π€ β¦
Reply from the clinic
Dear Dina Setyawati, We really appreciate your time in writing this review! Thank you for your trust β¦ More
Braces treatment with Dr. Michael Golden. The doctor is very friendly. The nurses are also nice. Thank you, Best Dentist.
Reply from the clinic
Dear Monica Augustine, Thank you so much for your wonderful review! We truly appreciate your trust in β¦ More
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