Patients
Reviews of Best Dentist PTC.
Surabaya, Indonesia. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.1 out of 10
Overall score
Good Dentist PTC is a multi-branch Indonesian clinic group with 15 named general dentists and an 11-location network. The perfect 5.00 Google rating from 148 reviews with zero verified reviews and 50/50 five-star API reviews raises significant review authenticity concerns.
Authenticity
5/10Baseline 7: 15 named dentists, website, 11 branches. -2 review manipulation: 50/50 five-star, 0 verified, perfect 5.0/148 Google. Final 5.
Treatment quality
6/10Baseline 7: multi-branch established clinic. -1 manipulation deduction. No equipment/brand evidence. Final 6.
Cleanliness
6/10Baseline 7: multiple reviews mention comfortable place. -1 no independent facility verification. Final 6.
Team
5/10Baseline 6: 15 named Drg. dentists, no specialist Sp. credentials listed, unverifiable 50k patient claim. Final 5.
Price value
6/10Baseline 7: Indonesia pricing competitive. No published rates. -1 for opacity. Final 6.
Tourist suitability
3/10Baseline 4: Surabaya location, some English reviews, no published international services. Final 3.
What comes up well
- 11-branch network across Indonesia
- 15 named Drg. dentists listed on website
- Daily operating hours 10am to 10pm
Points to weigh
- 50/50 reviews five-star, 0 verified, perfect 5.0 score across 148 Google reviews
- No specialist qualifications, no equipment/implant brand evidence
- Unverifiable claim of 50,000 patients served
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
Quick, friendly, and efficient. The dentist and staff was very friendly. Painless tooth cleaning.
Reply from the clinic
Thank you for choosing Best Dentist as your trusted dental clinic to treat your dental and oral problems, and thank you for taking the time to share your review. … More
The doctor is very communicative and the service is good
All good, the doctor is very friendly and the explanation is detailed.
Teeth scaling & bleaching treatment today, super comfortable place, nice + informative doctor and nurse
The doctor is kind and patient. The service is also good. 🫰🏻 …
Thank you Dr. Michael 😁😁😁😁 Sure comeback! Baby tooth extraction …
The service and doctors are always friendly and comfortable, the place is clean, all good
The doctor is friendly, the nurses are too, the admin also loves it!❤️❤️ thank you
I really like going to Best Dentist, super friendly service and lots of promotions.
The best dental clinic, with lots of promotions every month. The doctors and staff are all friendly. ⭐1000
Treatment at Best Dentist with my wife, the place is comfortable, the doctor and staff are friendly. Thank you, Best Dentist.
The service here is really great, everyone is very friendly. I really enjoyed the treatment here🤗 …
The doctors, nurses, receptionists, and admins here are all very friendly. They provide very detailed explanations to patients. I really enjoy the treatment here🤗 …
The service is very satisfying, the doctor is also very good, the results are also very good
Very good doctor, very comfortable place, this place is the best💖💖💖💖 …
super happy, besides the place being comfortable, the service is also very friendly... the nurses are also easy going... the best service I have
The place is nice, clean, comfortable, the service is also friendly, overall the best service👍🏻👍🏻 …
First time treatment at Best Dentis. Very comfortable place. The doctor was very patient. Thank you.
Dentist Rici was very thorough in cleaning my teeth and provided very detailed and thorough solutions and explanations. See you at the next treatment, Doc.
The doctor is very good and honest, so I've been a regular at cleaning coral here ever since.
The dentist and nurses were all nice, attentive, and explained things in detail. Overall, great service.
.scaling at the best dentist, good service, friendly doctor and assistant, you must come here
Friendly staff and great service: Excellent result, thank you! Definitely will come back here!
Best dentist, best service. The doctor is super friendly and always double-checks to make sure everything is okay. I love the treatment here. They also provide snacks and drinks, so even a long wait is no problem.
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