Patients
Reviews of Bangkok Smile Dental Clinic - Nana Branch.
Bangkok, Thailand. 236 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.8 out of 10
Overall score
A well-established high-volume clinic and the only official Malo Dental Network partner in Southeast Asia. ISO 9001:2015 certified with 20,000+ international patients per year and published prices. Tourist logistics are excellent with same-day treatment planning and strong English communication. Individual dentist credentials could be more prominently displayed.
Authenticity
9/10ISO 9001:2015 certified clinic and lab. Exclusive Malo Dental Network partner in Southeast Asia since 2016. 20,000+ international patients annually. Verifiable Nobel Biocare collaboration.
Treatment quality
9/10680 total reviews averaging 4.7. Multiple tourists report complex multi-week treatment plans completed successfully. One 2-star complaint about dentist not completing agreed fillings.
Cleanliness
8/10ISO 9001:2015 lab certification implies documented quality processes. Reviews describe clinic as clean and organized. No hygiene complaints found.
Team
8/10Dentists include AACD and ICOI members. Named doctors across reviews (Dr. Pimwalan, Dr. Nantawan, Dr. Palawat). Specific credentials on website are limited for individual dentists.
Price value
8/10All-on-4 at USD 7,941 vs USD 25,000-35,000 in Australia/UK. Single implant USD 1,618. Reviewers confirm significant savings vs home country. Prices published on website.
Tourist suitability
10/108 Bangkok branches, 2-week treatment plans created on day of arrival, English excellent across all reviews, WhatsApp contact, no hidden fees confirmed by multiple tourists.
What comes up well
- Exclusive Malo Dental Network partner in Southeast Asia since 2016
- ISO 9001:2015 certified clinic and in-house lab
- 20,000+ international patients per year across 8 Bangkok branches
- All-on-4 from USD 7,941 vs USD 25,000+ in Australia
Points to weigh
- Individual dentist qualifications not prominently listed on website
- One reviewer reported dentist did not complete agreed treatment plan
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 236 reviews
I have always Ben happy with my treatment here. The staff are very warm and friendly. The dentist is always happy to be asked questions and to explain in detail when necessary
Reply from the clinic
We would like to thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. … More
The website claims to offer laser teeth whitening, but the treatment actually provided uses LED whitening technology, not a laser. This is misleading and can confuse patients. For cosmetic and medical services, clear and accurate information is essential. Presenting LED whitening as laser treatment creates incorrect expectations about results, treatment time, and effectiveness. Adding proper…
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r explanations on the website would improve transparency and help maintain client trust. To clarify the difference in quality and performance: LED Whitening Technology ☆ Uses LED light to activate whitening gel ☆ Produces gradual whitening results ☆ Requires multiple sessions for noticeable change ☆ Lower risk of tooth sensitivity ☆ Generally considered a cosmetic whitening method Laser Whitening Technology ☆ Uses medical-grade laser energy ☆ Delivers faster and stronger whitening results ☆ Often achieves visible results in one session ☆ Typically performed under professional dental supervision ☆ Considered a higher-grade clinical whitening treatment In terms of overall effectiveness, laser whitening is generally recognized as the higher-quality and stronger treatment, while LED whitening offers gentler but more moderate results. Clearly stating which technology is being used would allow clients to make informed decisions and would significantly improve credibility and trust.
Reply from the clinic
Our apologies for any confusion and inconvenience caused by the earlier miscommunication. We would like to kindly clarify that Laser Teeth Whitening at our clinic is a combination of diode laser light at 470 nM wavelengths and a second source of light, an infrared Laser wavelength 784 nM. On the other hand, Zoom Teeth Whitening is the treatment that utilizes advanced LED light technology system. Your kind understanding is truly appreciated. We value your feedback and hope to have the opportunity to welcome you to our clinic.
This is the second time I’ve travelled to Bangkok just to come to the Bangkok smile Mayo clinic , every treatment is professionally explained and the Dentist is very comforting as I’m extremely anxious with dentistry, all the staff are so …
I visited this clinic for a teeth cleaning. It was a perfect service from an online reservation to a payment for a bill. Clinic itself looks new and clean. The staff is super polite and friendly. First a doctor did checkup and then thoroughly cleaned everything without any pain. Great job, thank you, I'll definitely return again.
Reply from the clinic
We would like to thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. We look forward to serving you in the future.
Had a tooth crack and filling pop out. They saw me and fixed it and then did a cleaning. They used this new air flow cleaning technique and it was amazing. Dentist was very gentle. All the staff were great. Highly recommend!
I recently visited Bangkok Smile (Nana branch) for All on 4 treatment on both my upper and lower jaws. From the moment I arrived, the care I received from Dr. Chris, the oral surgeon, and their respective teams was absolutely first class.The professionalism, respect, and attention shown throughout the entire process were outstanding, and the results have been nothing short of amazing. I truly…
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can’t thank the team enough for going above and beyond.For anyone considering dental work in Thailand, I highly recommend Bangkok Smile. Thank you to the entire team your efforts have genuinely been life-changing.
Amazing location, close to public transport. The prices are good, and the service is top-notch. Recommended!
I’m Sam Yeung.I contacted you on WhatsApp but haven't received a reply. If you see this email, please reply as soon as possible. Thank you. I still have paid treatments that haven't been completed.
Reply from the clinic
We sincerely apologize for the inconvenience caused and for the delay in our response. Please kindly be informed that the WhatsApp number you contacted is our previous WhatsApp account, which unfortunately encountered a technical issue. As a result, the number is no longer accessible, and we are unable to retrieve or review any messages from that account. We truly apologize for any inconvenience this may have caused. We have already sent you a reply by email yesterday, including all of our updated contact details and alternative communication channels. We sincerely hope you have received it. May we kindly ask whether it would be more convenient for you to continue the communication via LINE or our new WhatsApp number? We will be pleased to assist you promptly. Once again, we truly apologize for the inconvenience and thank you very much for your understanding.
I cannot recommend Bangkok Smile enough. The entire team is incredible. So professional, happy and eager to get things right. I was having all of my teeth removed and getting full all-on-4 and they took care of me and made me feel comfortable from the moment I walked in the door. Dr Sunisa took so much time making sure my new teeth were perfect and that I could speak normal. She is truly an artist…
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and excellent in her craft.
Reply from the clinic
Thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. YOUR BEAUTIFUL AND HAPPY SMILES ARE OUR TRUE SUCCESS.
They handle everything with care, from scaling to braces. Great place if you want quality treatment at fair prices.
This is my second trip to Bangkok specifically to finish my dental work, and I couldn’t be happier with my experience at Bangkok Smile Dental Clinic. I’ve now had an implant, several crowns, a deep clean and even a wisdom tooth removal here — and every step of the process has been smooth, safe and incredibly professional. My dentist, Dr Sunisa, was outstanding. She’s skilled, patient, and explains…
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s everything clearly. I felt completely cared for throughout the whole treatment plan, and I’m genuinely grateful for the attention and expertise she and her team provided. Doctors speak English very well, which makes everything so much easier for international clients like me. Highly recommend this clinic — the quality of care is excellent, the team is reliable, and the results speak for themselves. I wouldn’t travel back to Bangkok twice for dental work if it wasn’t worth it!
Wow! One of the best dental clinics I have ever been to in the entire world. From front desk staff to the dentist and the technicians, everyone was incredibly friendly and professional. The booking experience was also very smooth, and the prices are absolutely fair for the service. Thank you for treating me.
I’m so satisfied with the result! Thank you so much ☺️
Very pleasant service staff with peaceful and clean environment. Dentist was not forthcoming when asked about difference in their whitening treatment versus another dental clinic and just replied with I do not know this other clinic though.
Affordable dental care with excellent service. I came for braces, and the whole process was easy and painless.
Reply from the clinic
We would like to thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. We look forward to serving you in the future
Best dental clinic ever!! Dr Sun and her team are amazing, they have made me happy to smile again after getting all on 4 implants top and bottom and I will be forever grateful, so caring and explain everything that needs to be done, thank you so much and excited to return for my permanents early next year 🙏🏼 …
Love this clinic! Dr. is kind and very skilled. I had a filling done, and it was a comfortable experience.
This clinic is excellent. The environment is clean and tidy, the doctor explains things in great detail, and there's even a translator available to assist with communication. Highly recommended!
Amazing service. They fit me in last minute and I did everything I needed in 2 days! 6 fillings, whitening and soft Sleep guard for AU $1000. AMAZING. (Quote from my dentist in Australia was $5000) the staff are friendly, diligent, professional and their English is great. I would highly recommend them to anyone needing lots of work.
Dr. Waranthorn's teeth cleaning was excellent! 👍 She checked for cavities beforehand and again during the cleaning process, tooth by tooth. My teeth feel so clean. I'm very impressed! …
Such a rewarding experience. Well trained and caring .The staff could not be more helpful. Quality , Quality, Quality !!!!
The best experience I've ever had. Dr Piyamas has a feather hand and her team is just super professional. I felt very welcome and at the centre of the attention. They haven't rushed at all, taking care of every single particular. The dr kept showing me everything before to proceed, giving me the confidence of doing what I was seeking, giving me the full control of the procedure. Thank you Dr…
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Piyamas, Sao, Ple, Soy, Ping, Kim, Koki, Noon. Now I know I have a dentist I can trust 100%
I came from Melbourne to Bangkok and got my all-on-4 done here. Every single person that works here is amazing. The service has been above and beyond what I expected. They made me feel welcome and cared for throughout the entire journey. I cannot recommend them any more, they are awesome!
Very clean and thorough. Highly skilled dentists and lovely staff
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