Patients
Reviews of Bangkok Smile Dental Clinic - Nana Branch.
Bangkok, Thailand. 236 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.8 out of 10
Overall score
A well-established high-volume clinic and the only official Malo Dental Network partner in Southeast Asia. ISO 9001:2015 certified with 20,000+ international patients per year and published prices. Tourist logistics are excellent with same-day treatment planning and strong English communication. Individual dentist credentials could be more prominently displayed.
Authenticity
9/10ISO 9001:2015 certified clinic and lab. Exclusive Malo Dental Network partner in Southeast Asia since 2016. 20,000+ international patients annually. Verifiable Nobel Biocare collaboration.
Treatment quality
9/10680 total reviews averaging 4.7. Multiple tourists report complex multi-week treatment plans completed successfully. One 2-star complaint about dentist not completing agreed fillings.
Cleanliness
8/10ISO 9001:2015 lab certification implies documented quality processes. Reviews describe clinic as clean and organized. No hygiene complaints found.
Team
8/10Dentists include AACD and ICOI members. Named doctors across reviews (Dr. Pimwalan, Dr. Nantawan, Dr. Palawat). Specific credentials on website are limited for individual dentists.
Price value
8/10All-on-4 at USD 7,941 vs USD 25,000-35,000 in Australia/UK. Single implant USD 1,618. Reviewers confirm significant savings vs home country. Prices published on website.
Tourist suitability
10/108 Bangkok branches, 2-week treatment plans created on day of arrival, English excellent across all reviews, WhatsApp contact, no hidden fees confirmed by multiple tourists.
What comes up well
- Exclusive Malo Dental Network partner in Southeast Asia since 2016
- ISO 9001:2015 certified clinic and in-house lab
- 20,000+ international patients per year across 8 Bangkok branches
- All-on-4 from USD 7,941 vs USD 25,000+ in Australia
Points to weigh
- Individual dentist qualifications not prominently listed on website
- One reviewer reported dentist did not complete agreed treatment plan
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 236 reviews
Had a great experience at Bangkok Smile Dental Clinic. Headquarter staff was extremely helpful with my complicated and numerous inquiries and appointment changes. I was also able to book a short notice detal bleaching appointment. Unfortunately the office staff at the branch didn't read my signed papers properly and because of that I couldn't get the follow up bleaching treatment to take home.…
Read the rest of this review
Otherwise would have been a straight up 5 start rating. All staff were very friendly and nice to to interact with.
Very friendly and professional service. Recommended referral by my international health insurance provider.
The team work professionally, and each of them take as much time I need to explain all the treatment and to clear out my doubts. Totally recommended
Had two treatments there (fillings), very well organised and competent personnel. Full recommendation
Reply from the clinic
We would like to thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. We look forward to serving you in the future.
We are going here for check up for myself and the orthodontic treatment for my daughter. Service is very good and people are very kind. They speak English. I recommend for family.
Very caring and professional people here especially Khun Nan, Khun Aoy and the lovely dentist Khun Rujanee. Highly recommended.
Very professional, fully modern, very good English speakers. Laser teeth whitening package and custom take home trays upper and lower plus 4 tubes of bleach package deal was very reasonably priced. The effect in clinic was noticeable though not dramatic. I will start the home treatment.
Reply from the clinic
Thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. YOUR BEAUTIFUL AND HAPPY SMILES ARE OUR TRUE SUCCESS.
Process was seamless from Regsitration to paying the bill. The dentist was patient and caring towards my needs. …
I was nervous about the dentist, but the team here made it easy. Very gentle!
Amazing service. Walked in off the street without a reservation & they booked me in within the hour. Had cleaning and whitening treatment. Very happy with results.
Very friendly and helpful staff nice and clean facilities
Perfect for both kids and adults. I brought my family here, and we all received wonderful care. Thank you!
Reply from the clinic
Thank you for taking the time to share your valuable feedback on our services. We truly appreciate your continued trust and support. Your beautiful and happy smiles are our greatest achievement and the true measure of our success.
No tooth cleaning in 5 years with heavy tartar buildup. The dentist did an excellent job, totally satisfied with the cleaning.
Had a tooth pulled, and it was honestly a breeze. No pain at all!
Thanks very much to Bangkok smile dental that fit my treatment in my time in Bangkok. They were kind and gentle. I really recommend them.
Brought my daughter here for a check-up, and she left smiling. Highly recommend for families.
Approximately 16yrs ago my sister and family had significant dental work done at Bankok Smile Dental. They were extremely pleased and highly recommended Dr Sunisa. …
What a wonderful experience my husband and I have had, having extensive dental treatment with Bangkok Smile. All staff are friendly, extremely professional, and highly skilled in all …
Super convenient location near BTS Nana. The clinic is clean, and the dentist is fantastic.
Reply from the clinic
Thank you for taking the time to provide valuable feedback about our services, and we appreciate your continued support. Your beautiful smile and happiness are our true success.
I had a crown done. The work was painless. Everything was thoroughly explained. The nurse held my hand to relieve my fear. I highly recommend Bangkok Smile!
Staff are friendly and very helpful. They explained the entire process and were very helpful with everything
Did a scaling and polishing. Managed to get an appointment the next day. Was late for it and the team kindly managed to slot me in. …
Upon walking in, you are greeted with the sounds of cascading water from their water feature, which is a pretty unique experience going to a dental clinic. The reception for Bangkok smile is situated on the second floor, and the …
The website claims to offer laser teeth whitening, but the treatment actually provided uses LED whitening technology, not a laser. This is misleading and can confuse patients. For cosmetic and medical services, clear and accurate information is essential. Presenting LED whitening as laser treatment creates incorrect expectations about results, treatment time, and effectiveness. Adding proper…
Read the rest of this review
per explanations on the website would improve transparency and help maintain client trust. To clarify the difference in quality and performance: LED Whitening Technology ☆ Uses LED light to activate whitening gel ☆ Produces gradual whitening results ☆ Requires multiple sessions for noticeable change ☆ Lower risk of tooth sensitivity ☆ Generally considered a cosmetic whitening method Laser Whitening Technology ☆ Uses medical-grade laser energy ☆ Delivers faster and stronger whitening results ☆ Often achieves visible results in one session ☆ Typically performed under professional dental supervision ☆ Considered a higher-grade clinical whitening treatment In terms of overall effectiveness, laser whitening is generally recognized as the higher-quality and stronger treatment, while LED whitening offers gentler but more moderate results. Clearly stating which technology is being used would allow clients to make informed decisions and would significantly improve credibility and trust.
Reply from the clinic
Our apologies for any confusion and inconvenience caused by the earlier miscommunication. We would like to kindly clarify that Laser Teeth Whitening at our clinic is a combination of diode laser light at 470 nM wavelengths and a second source of light, an infrared Laser wavelength 784 nM. On the other hand, Zoom Teeth Whitening is the treatment that utilizes advanced LED light technology system. Your kind understanding is truly appreciated. We value your feedback and hope to have the opportunity to welcome you to our clinic.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Bangkok Smile Dental Clinic - Nana Branch.
Ask on WhatsApp