Patients
Reviews of Bangkok Smile Dental Clinic - Nana Branch.
Bangkok, Thailand. 236 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.8 out of 10
Overall score
A well-established high-volume clinic and the only official Malo Dental Network partner in Southeast Asia. ISO 9001:2015 certified with 20,000+ international patients per year and published prices. Tourist logistics are excellent with same-day treatment planning and strong English communication. Individual dentist credentials could be more prominently displayed.
Authenticity
9/10ISO 9001:2015 certified clinic and lab. Exclusive Malo Dental Network partner in Southeast Asia since 2016. 20,000+ international patients annually. Verifiable Nobel Biocare collaboration.
Treatment quality
9/10680 total reviews averaging 4.7. Multiple tourists report complex multi-week treatment plans completed successfully. One 2-star complaint about dentist not completing agreed fillings.
Cleanliness
8/10ISO 9001:2015 lab certification implies documented quality processes. Reviews describe clinic as clean and organized. No hygiene complaints found.
Team
8/10Dentists include AACD and ICOI members. Named doctors across reviews (Dr. Pimwalan, Dr. Nantawan, Dr. Palawat). Specific credentials on website are limited for individual dentists.
Price value
8/10All-on-4 at USD 7,941 vs USD 25,000-35,000 in Australia/UK. Single implant USD 1,618. Reviewers confirm significant savings vs home country. Prices published on website.
Tourist suitability
10/108 Bangkok branches, 2-week treatment plans created on day of arrival, English excellent across all reviews, WhatsApp contact, no hidden fees confirmed by multiple tourists.
What comes up well
- Exclusive Malo Dental Network partner in Southeast Asia since 2016
- ISO 9001:2015 certified clinic and in-house lab
- 20,000+ international patients per year across 8 Bangkok branches
- All-on-4 from USD 7,941 vs USD 25,000+ in Australia
Points to weigh
- Individual dentist qualifications not prominently listed on website
- One reviewer reported dentist did not complete agreed treatment plan
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 236 reviews
Kind staff and super professional service. Never had a dental cleaning so smooth and precise. I have gum recession and the dentist was so gentle! Highly recommend 🧚🏻♀️ …
Reply from the clinic
We would like to thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. We look forward to serving you in the future.
Staff go out of their way to keep everything smooth and stress-free.
Everything went smooth and I love the results. Thank you so much.
Great service ...finished my veneers and crown in 4 appointments!! Thank you to Dr. Nuttakrij (veneers and crown) and Dr. Rujjanee (dental clean) for their awesome professionalism...will be back for follow-ups soon:)
I had zoom teeth whitening done at the clinic. The staff were excellent from the reception staff to the dental team. The procedure was smooth and painless. The team explained everything to me about the procedure and the after care. I highly recommend this clinic
Stop advertising services like zygomatic implants under your services tab if you don't actually perform the service. Its misleading, and you waste the time of both your patients and your staff having to tell potential patients you don't actually perform the service. If you want to list dental services you don't perform for educational purposes, then have an education tab.
Reply from the clinic
Thank you for your feedback, and we sincerely apologize for the confusion and inconvenience you experienced. Your feedback is valuable to us as it helps us improve. We’re in the process of reviewing and updating our website to ensure that all information is accurate and clearly categorized. We truly value your input and thank you again for helping us improve.
Amazing staff. They were all very helpful. While they worked on my teeth. They explained everything as they went. Helpful, detailed, welcoming, and overall outstanding service.
Friendly staff, professional dentist: they even send me a follow up email to ensure I didn’t experience any teeth sensitivity after the treatment. I will definitely book another appointment at this clinic on my next trip to Bangkok
Reply from the clinic
Response from the owner Edited 8 months agoWe would like to thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. We look forward to serving you in the future.
Excellent service very accommodating. All the staff are very friendly.
Reply from the clinic
Thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. YOUR BEAUTIFUL AND HAPPY SMILES ARE OUR TRUE SUCCESS.
I traveled a long way to visit this dental clinic based on a friend’s recommendation — and it was absolutely worth it! I had a cleansing, whitening, and filling done, and every part of the treatment was fantastic. The dentist was incredibly patient, took the time to explain each step clearly, and made sure I understood everything before moving forward. They provided detailed explanations, informed…
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d consent, and best of all, the pricing was completely transparent — no hidden costs or surprises. The clinic was clean, professional, and welcoming. I felt in good hands the entire time. Highly recommend for anyone looking for high-quality dental care in Bangkok
I had an appointment for tooth cleaning at 1 pm, nevertheless I had to wait 12 minutes until I was accompanied to the dentists room. No words of excuse or why I had to wait so long..... At 1:15 pm my tooth cleaning started, and exactly 15 minutes later (!) it was finished. For these 15 minutes I had to pay 1.500 Baht, that means extrapolated to one hour 6.000 Baht equals around € 160. That is much…
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more than I pay in Europe for this kind of treatment. Although the treatment was very professional and this was my fourth time to be a customer of Bangkok Smile, I will not go there any more.
Reply from the clinic
Thank you for sharing your feedback regarding the services you received at our clinic. We take your concerns seriously and sincerely apologize for any inconvenience this may have caused. To assist us in addressing your concern more effectively, please reach out to us via email at [email protected]. Rest assured, we will investigate the matter thoroughly and take all necessary steps to prevent similar issues in the future. We appreciate your understanding and patience as we work to resolve this situation.
Absolutely the best teeth cleaning experience of my life. I made an appointment for teeth cleaning and whitening, but after thoroughly cleaning my teeth they showed me that whitening was not necessary. Lots of forms to complete but what a pleasant experience.
The staff was very professional and made me feel at ease throughout the treatment. I’m really happy with the results.
Perfect from start to finish, great results, great doctors and professional, good price, highly recommend (coming from Australia)
Clean clinic with lots of involved staff. Quick and gentle clean, scale and polish. I was very comfortable despite having some existing dentophobia from past trauma.
Got my tooth fixxed with a dental veneer and also a tooth whitening, everyone was friendly and dentist was very good , thumbs up
Very convenient to get there. Dr. Theer is very gentle. Highly recommend him. Clean restrooms, nice atmosphere, and complimentary drinking water.
Reply from the clinic
Thank you for taking the time to provide us with your valuable feedback on our services, and we appreciate your continued support. Your beautiful smile and happiness are our true success.
I have been coming to Bangkok Smile for many, many years. Always wonderful, extremely high standard dental care, even with my sometimes difficult teeth. I highly recommend!
Highly recommend this dental centre to expats making the journey over for affordable dental care. Dr Sunisa is just the best! So gentle and kind you couldn't be in better hands. She is a perfectionist! Thank you to the hardworking …
Once again the service @Bangkok Smile Dental sukhumvit was outstanding. From the moment you enter the establishment you are happily greeted by incredible, courteous staff that are so welcoming and friendly which puts you at ease. I always …
Reply from the clinic
We would like to extend our sincerest appreciation for choosing our clinic. Please do not hesitate to get back to us for any further assistance. We are always at your service
The best dentist i have been to ever. They are careful and kind and attentive to my needs. They make sure you are in least amount of pain as possible. I had dental implants. During the surgery and afterwards no pain but just discomfort. …
I had a teeth whitening treatment at Zoom and my teeth are several shades whiter! The reception staff were very good, the dentist was lovely, did a great job, and explained everything clearly. I highly recommend this place!
This clinic is clean, and the team is friendly. Dr. is amazing with both adults and kids. Highly recommend!
I was very happy with the welcome and the dental treatment; the receptionists are wonderful.
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