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Reviews of Bangkok International Dental Hospital โรงพยาบาลฟัน BIDH.

Bangkok, Thailand. 221 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.3

out of 5, from 221 reviews

5 175
4 7
3 3
2 6
1 30
อิรฟาน สอเหลบ via Google 3.0 out of 5
Flawless!
Christian Verbeke via Google 1.0 out of 5
It was impossible to get any information or answers from this hospital, which presents itself as the best. So I received treatment at another hospital that responded to my requests.
Alan Dawson via Google 5.0 out of 5
I had 2 treatments a deep cleaning and 2 front teeth rebuilt after an accident. Held off doing this in the UK as hard to get appointments and the pricing is insane. Booking was straightforward and the entire team were brilliant, very professional. Cannot fault them in any way. Overall about 10k THB so much cheaper and I feel a significantly better job done by the team.
Prae Charumilind via Google 1.0 out of 5
I had a very disappointing experience with BIDH. They canceled my dental appointment at the last minute with no prior notice and offered no alternative.
Alex X via Google 5.0 out of 5
Had 2 treatments - cavity treatment and removing old veneers for setting up the new ones. The clinic is very nice, treatment under laughing gas is very comfortable and 4 hours in the chair passed significantly faster than it could be. Every doctor is very friendly, and all docs are true masters of their profession. As for the pricing, I don't understand negative words in other reviews, for me…
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the pricing is very competitive and absolutely incomparable with Dubai, for example. I am happy with my treatment and will visit only BIDH in Bangkok in the future. Good luck to entire team of BIDH and best wishes. Alex.

Anastasia Oskina via Google 5.0 out of 5
I had a root canal treatment and the procedure was done very precise and without any pain. Dr. Chirihatai is the best! Thank you so much!
Ofer En via Google 1.0 out of 5
I was refused a first aid service. What a shame of a place.
เรืองพิลาศ นามแสงผา via Google 1.0 out of 5
I saw it near my condo, so I took my boyfriend there. In the end, the counter staff spoke very disrespectfully and looked at me like I couldn't afford to pay. My boyfriend just had a front toothache. If it could be filled, he would. However, he's not good at English, and I'm not good at Arabic, so we used a translator. The counter staff informed me that an interpreter was needed or else he…
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wouldn't receive treatment. If a life-threatening error occurred, they wouldn't be responsible. I was just asking what was wrong with his tooth. If it were serious enough to require CPR, I would have told my boyfriend not to do it, but the staff said that we couldn't just sit here and type like this. They didn't ask about any symptoms at all. Thank you so much for using words and eyes like that to communicate. 😊

Anthony Chi via Google 1.0 out of 5
I have been in this dental hospital for Abt 2 years and I have been with the same dentist, so Today they told us to come at 11:30 am but when I came it was another dentist but I told them before that I was coming back to see my old Dentist and the other dentist was not doing the things that I wanted to check on my teeth so I recommend you pls don't come to this dental hospital Again if you have…
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already came here bc they will treat you badly.

Reply from the clinic

Thank you for bringing this to our attention. We do sorry to hear about your recent experience. We understand your concerns and apologize for the inconvenience caused. Please be assured that our management team will review it promptly to provide you with the highest level of care and service.

Will via Google 5.0 out of 5
The staff are lovely and very cute. Procedures are explained well in English. You can receive a great standard of care here - I recommend it.
Jonathan Small via Google 1.0 out of 5
I went to have my teeth cleaned on 05/10/2023 at the 98 Sukhumvit 2 Alley location (see the receipt). The cleaning was performed by a dentist and two assistants. Everything seemed pretty normal until the dentist inserted the tip of the scaling tool into the top of one of my front teeth, pushed it down and rocked it back and forth. In the moment and to this day, I believe she was trying to…
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damage my tooth. Thankfully, my tooth didn't suffer major damage, but I experienced painful sensitivity for weeks afterwards. She and other staff also tried to sell me procedures I didn't need and had never expressed any interest in. This dental hospital seems to be far more interested in making money than taking good care of its patients and, if there is a hell for doctors who intentionally harm their patients, I expect to find this dentist there one day. I've since had my teeth cleaned twice with other providers. I did not experience anything more than mild sensitivity which went away after a couple of days.

Reply from the clinic

We’re very sorry to hear about your experience and the discomfort you described. We take such feedback very seriously. However, after checking our records, we haven’t been able to locate a visit matching your description, so it’s possible you may have attended a different clinic rather than BIDH. Could you please confirm the location and date of your visit? Once we have that information, we’ll be happy to look into this matter further. Thank you for bringing this to our attention.

Helen Leung via Google 1.0 out of 5
Definitely not recommended. Very green dentist and not very experienced. Price is so random. They overcharge unless you negotiate like in the night market. Very disappointed.
Reply from the clinic

We’re very sorry to hear about your experience and disappointment. Could you please confirm the location and date of your visit? We’d be happy to look into this further once we have those details.

nikkelle Parks via Google 5.0 out of 5
I don’t know where to start, but if you looking for Dentist who cares this is the place. I’ve never experienced a Dental office that goes above and beyond to find a solution to your dental issues. I recommend everyone come here.
Tweet Kongthongnog via Google 5.0 out of 5
All the nurses provided excellent care. (Dermatology department)
สุนทร พระเจริญ via Google 5.0 out of 5
Dr. Jirihathai gave excellent advice, and Dr. Ravipa did a great job.
Paponsan via Google 5.0 out of 5
Dr. Mueangchan is so lovely! She has a gentle touch, and all the staff are wonderful!
Suthida Tan via Google 5.0 out of 5
Hello.
Michael via Google 5.0 out of 5
Made an appointment online in Australia, prior to my visit to Bangkok. Received a quick and helpful answer and appointment time and information. Location is easy to get to in Soi 2 Sukhumvit, close to two BTS stations.Service I received was excellent, from registration, pre treatment medical exam, and the dental treatment itself. My Dentist ( a lady, whose name I forgot, sorry) was very good,…
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spoke excellent English, explained all procedures and costs , and performed the clean, descale, and 3 fillings very professionally and totally pain free. Great experience. I was expecting to have to return for multiple visits, but I was able to get everything done in the single 2 hour period. The building itself is very modern, multi floor, clean , relaxed, and cool. Just what you want when visiting a dentist.very happy with the service provide at BIDH and highly recommended to others.

J F via Google 5.0 out of 5
Very nice and fast when booking appointment perfect thank you!
susan olsen via Google 1.0 out of 5
If you have anything more complex than a filling or cleaning, I don’t recommend this place. It’s a billing factory and you will not get thorough attentive service or good sound dental advice.
Susan Craig via Google 5.0 out of 5
Very good experience. Everyone very professional and caring.
P F via Google 5.0 out of 5
Amazing service and helpful staff. Saw two different doctors and both are equally good.
iqmicro via Google 5.0 out of 5
Iam a Canadian and visited this dental hospital in bangkok for treatment and was impressed the doctors, nurses and all staff who were very polite and professional. it's infrastructure is modern facility and caters to international standards.I would considerit as a super specialist dental hospital which is unique.I was happy to be greeted with Jojo at the reception who is smiling and welcoming.I…
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have made a good decision coming here for my dental needs and strongly recommend others to visit.

Techita BUMROONGPOL via Google 5.0 out of 5
I had my wisdom tooth extracted by Dr. Thanapol. The procedure was painless; I was very impressed. I also had orthodontic treatment with Dr. Kik, and I'm very happy with the results.

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