Patients
Reviews of Bangkok International Dental Center (BIDC) - Main Headquarters.
Bangkok, Thailand. 421 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
BIDC is Thailand's first and only JCI-accredited dental center, backed by ISO 9001:2015 certification and a 70-plus specialist team with US and European training. It is well-suited for dental tourists seeking internationally certified standards, with hotel accommodation, airport transfers, and English-speaking coordination on-site. Pricing sits at a premium relative to Bangkok averages, so value-focused tourists should request itemized quotes upfront.
Authenticity
8/10Baseline 8: JCI-accredited, ISO 9001 verified, genuine Google reviews with negatives and named doctors. No manipulation signals. 0 verified in system but Google import. Final 8.
Treatment quality
7/10Baseline 8: Praised for implants, veneers, root canals; US dentist validated BIDC work. -1 isolated filling nerve hit, one upsell complaint (root canal for chip). Final 7.
Cleanliness
9/10Baseline 9: JCI floor 7 minimum. ISO 9001:2015 sterilization certified. Multiple reviews specifically praise cleanliness and hospital-grade hygiene. Final 9.
Team
8/10Baseline 9: 70+ dentists, named specialists with MSc/MSD, US/UK/Europe trained, American Board certified. -1 one rough doctor complaint (Dr. Natchaya, Room 302). Final 8.
Price value
6/10Baseline 6: Premium-priced for Bangkok. Multiple reviewers found 70% cheaper alternatives nearby. Consultant vs. dentist price inconsistency reported. Final 6.
Tourist suitability
9/10Baseline 9: JCI, English fluency, hotel in building, airport transfers, Line chat, 60+ nationalities served, same-day emergencies. HQ far from city center. Final 9.
What comes up well
- JCI-accredited since 2012 - only dental center in Thailand with this certification
- 70+ dentists including American Board-certified specialists
- On-site digital lab with CAD/CAM, CBCT, and Carl Zeiss microscopes
- Hotel in building + airport transfers for dental tourists
- Emergency same-day appointments honored for international patients
Points to weigh
- Pricing inconsistency: consultant quotes differ from dentist quotes; one patient paid 70% less at a comparable Bangkok clinic
- Isolated upsell complaint: root canal recommended for a minor chip with no pain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 421 reviews
Got a cleaning and a retainer scan, overall enjoyable and comfortable experience 5/5!
I highly recommend this hospital for dental implants. Dr. Preeda is incredibly skilled — I had my implant done here and it was completely painless. The whole experience was smooth and comfortable from start to finish. If you’re considering implants, this is the place to go!
Excellent service. The team at BIDC is extremely professional, fairly priced, and they speak great English, which makes the whole process very smooth. The quality of care here is honestly better than what I’ve experienced in the West. Highly recommended.
I don’t even know where to begin with this location. The service and attentiveness they express is more than 5 star! As an American I’ve been to numerous dentist all over the U.S. and have been left traumatized when it comes to any dental needing to be done, so over the years I have neglected my teeth. Coming to BIDC, has rebuilt my trust and confidence when it comes to any dental service I may…
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need. It makes you wonder what are they doing differently from America? From the ground floor and throughout the building , Very professional , clean facilities, all around great service 10/10 ! Will be coming here for any and everything and highly recommend . 👍
As a tourist I felt really good here! The communication was easy. Everyone was friendly and professional! I'm fine with the result. It's very far from the city centre. I paid 1750 for half an hour cleaning my teeth. Even though they communicated extra coasts, it was quiet spontaneously and you need to watch out to pay more.
I had an amazing experience at BIDC! I came for teeth whitening and composite bonding on my upper teeth, and I couldn’t be happier with the results. The entire staff was incredible — from the reception and secretaries to the assistants and my dentist, Dr. Kitinun Tissanavasoontra. Everyone was friendly, attentive, and very professional. They were also extremely responsive by email and made the…
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e whole process smooth and stress-free. I really appreciated how much time Dr. Kitinun took to make sure I was comfortable and happy with every detail. He even prepared a mock-up first so I could approve the shape and color before doing the final work, which gave me so much confidence. The clinic is modern, clean, and very well organized. I’m so happy with my new smile — natural, comfortable, and exactly what I wanted. Thank you to the whole BIDC team, and especially Dr. Kitinun, for their kindness and professionalism. I highly recommend them to anyone looking for top-quality dental care in Bangkok!
I used to go to BIDC 20 years ago . They were wonderful kind people they did great work . Well 20 years later I got a obsessed tooth when I got into Korea on my way to Thailand. I shot an email to BIDC . They still had me on file . The same doctor took care of me from twenty years ago . I got my tooth pulled and got a permant bridge . After 20 years BIDC has not changed a bit . Great customer…
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service and excellent work . I love that place .
13 years of flawless technology. I am very grateful of this clinic for keeping my teeth healthy. Dr. Tana is super professional too. Beautiful work.
The clinic is clean, the equipment is modern, and the staff are friendly and polite. ~~\\~~ The doctor provides good advice, is easy to understand, and offers a full range of oral care services.
As for me, it's a terrible mess, not only is it expensive but it was also poorly made, the plaque from my teeth didn't come off, it was a mess, it took 22 hours of sanding and cleaning, I think it even damaged my teeth.
Thank you for your help during my trip. Everyone was kind, spoke English, and my teeth were cleaned!
Fast and professional service. Staffs and doctor are very attentive and detailed in explaining the process. Overall, very satisfied with the service and also its very convenient location.
The service was excellent. It was clean, and the doctor was very skilled.
I came for a teeth cleaning (tartar removal). The dentist cleaned well and gave good advice.
The doctor is gentle, the clinic is clean, and the price is reasonable.
It’s a top notch place for dental treatment. Good service from all the staff including the dentist, well explained on the issues, clean & great equipment .
I came to this place for teeth whitening trays the doctor was good and the staff are friendly didn’t revieve the the trays yet but i am sure they’re good😍 …
The dentist is amazing so calm and gentle! The scaling was completely painless. The clinic is super clean and the staff are very friendly.
Was great experience here, staff were professional and kind and things what to expect.
One of the best dental clinic and service in Bangkok
Scaling off tartar is good, teeth don't hurt. The staff provided excellent service.
I booked an appointment over the phone, i came that day and they said they didnt have an appointment at all. They gave me cleaning anyways and apologized. The dentist was very unhappy, and cleaned for 10minutes only for a price over 1800 baht.
Professional work and I thank the reception staff for their cooperation. I would also like to thank Dr. Laksika and the nurses.
Best service and hygiene. Doctors are very kind and professional
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