Patients
Reviews of Bangkok Dental Spa.
Bangkok, Thailand. 193 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Bangkok Dental Spa is a well-established luxury-positioned clinic with a strong base of returning Western patients managed by Dr. Lily Poncharoen. Clinical outcomes for complex implant and rehabilitation cases are consistently praised, though no formal accreditation exists and isolated pricing complaints suggest premium charges that may not always align with market rates.
Authenticity
8/104.5/5 on MyMediTravel (17 reviews). Long-term repeat patients from Germany, UK, US. No JCI/ISO. One upsell complaint from Australian patient.
Treatment quality
8/10Multi-implant + full-mouth rehabilitation cases completed successfully. 10-year patient reports no failures. One dispute over crown suitability on compromised stumps.
Cleanliness
7/10Spa-concept interior implied in marketing. No independent hygiene audit or accreditation. No negative cleanliness reports found.
Team
8/10Dr. Lily Poncharoen is the named lead with 20+ years experience. International consultant roster (Dr. Walinski laser, Dr. Bergmann implants). No board certifications listed.
Price value
7/10One Australian patient flagged 6000 THB extraction vs 1500 THB Bangkok norm. No published price list. Teeth whitening cited at 150,000 THB which is high-end.
Tourist suitability
9/10Asoke BTS 2-min walk. English-speaking. Western long-term patients with multi-week treatment plans. No dedicated international coordinator mentioned but implied by patient base.
What comes up well
- Founded 2004, 20+ years serving international patients
- Dr. Lily: 10-year relationships with repeat German/UK/US patients
- Asoke BTS 2-min walk, central Sukhumvit location
- Complex full-mouth rehab cases completed in multi-week visits
- 90% stated patient return rate
Points to weigh
- One patient reported overpriced extraction (6000 THB vs 1500 THB norm) and upsell pressure after learning patient was foreign
- No JCI/ISO accreditation despite 20+ year operation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 193 reviews
This was an amazing experience with Dr Lily. I had teeth whitening which came out great and had no pain.
The best doctor. So friendly and everything was perfect. I can highly recommend her. I had a facial whitening treatment and my hair turned really white without any pain.
Very good advices and services on specific dental Situation. Nice and Professional. Thanks a lot.
I and my mom are the patient for this clinic, Bangkok Dental Spa. I am very impress to be received the service here from 20 years ago until now. We got teeth whitening , bridge and implant experience . Great clinic and great doctor!
High appreciated , perfect work implant , crown bridge and teeth whitening i have been customer more over30 years
Thanks for a beautiful smile 😁,I love my happy smiles to everyone …
All the staff here are very kind and helped me with two cavities that were causing me some sensitivity. Great and flexible service that I would recommend!
I recently visited Bangkok Dental Spa for a teeth whitening treatment, and I am beyond impressed with the results! My teeth went from yellow to brilliantly white, and I couldn’t be happier with the outcome. The whole process was smooth, comfortable, and surprisingly quick. Dr Lily was professional, attentive, and made sure I understood each step of the procedure. If you’re looking for a dentist…
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ist who truly cares about their patients and delivers amazing results, I highly recommend Dr Lily and their team!
Thank you for your painless treatment and easy availability. I'm satisfied. Thank you
Lilly is an amazing dentist and has traveled extensively and is good and joyful at her profession!!!! Great conversations
I have been using Dr Lily's Bangkok Dental Spa for 19 years. I have recently had crowns, veeners and whitening done and some lessons from Dr Lily to practice my smile as I used to always have my mouth closed. Now I smile with and show my beautiful teeth. Dr Lily and her staff are friendly and helpful. While dental work is not enjoyable they did make me laugh. We have had many friends from New…
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Zealand have dental work done by Dr Lily.
Very happy with the work done,.. crowns , whitening veneer, and some fillings. This my 3rd visit over 20 years. Total 10 crowns completed .thank you dr lilly.
Dr Lily was recommended by a friend who had used her services. I have had root canal, bridge and 2 extractions and fully recommend Dr Lily for service and a great job.
I visited Dr lily's dental spa in Bangkok, 2005. As an Australian here for business reasons, I was very pleased to discover this high quality dental service in Bangkok. I requested 6 porcelain veneers for my upper front teeth and was delighted with the result. 19 years later I have returned to have my original veneers updated with new, bright beautiful teeth and two crowns on my molars. My…
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husband has also had laser whitening on his teeth and two fillings replaced. We are both very impressed with Dr lily's demeanour, attention to detail and professionalism. She was flexible and accommodating with our time constraints, working after hours to ensure our dental work was completed. We are returning to Australia with beautiful smiles. Thank you Bangkok dental spa :)
I was quickly welcomed for teeth whitening by Dr. Poncharoen, as I had told her I had to leave Bangkok a few days later. I appreciated both the doctor and her team, for their kindness and the quality of the service. I was very pleasantly surprised by the degree of whitening of my teeth which were very dark. I came back a few months later to further improve the appearance of my teeth, with the same…
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success. And recently I was back in Bangkok and an old crown broke. So I naturally came back to the doctor at the Bangkok Dental Spa. I was still worried because only a very small part of my old tooth remained. I knew it would be something difficult to do. I was able to appreciate the skills of this dentist who managed to make this crown, it allowed me to avoid having to have an implant. I am normally rather stingy with compliments, but in this case I would have liked to be able to give more than just 5 stars 👏👏
8 Painless implants , inlays, crowns and whitening! I got it all. So professional, so clean and comfortable, all around best dentist ever! So happy! Post operative care and top notch products and facilities. You have it all at Bangkok Dental Spa. Thank you Dr. Lili.
Dr. Lily is one of the nicest doctors I ever met. She explains everything with lot of patience and takes care of you like a pro. Thank you very much!
I recently visited Bangkok Dental Spa and had an amazing experience with Dr. Lily. The clinic's serene, spa-like atmosphere immediately put me at ease. Dr. Lily was incredibly professional, gentle, and thorough, making the entire process comfortable and pain-free. The staff were friendly and attentive. I highly recommend Bangkok Dental Spa and Dr. Lily for anyone seeking dental treatment.
I had an amazing experience with the staff here! They did a great job with my cleaning and fill ins. Super attentive and they all have amazing personalities. Please visit Bangkok Dental Spa when you are in town!
Very good job at Bangkok Dental Spa. Great job. Will be coming when in Bangkok
I appreciate Dr.Lily and staffs at Bangkok dental spa for the all dental work , implants , crowns , inlay and teeth whitening! It always brilliant jobs without any pain. Thank you very much for your professional and friendly dentist for more than 25 years to take care of me. Well done !!!!
My wife has a beautiful smile now thanks to you thank you
My wie and I have been Dr. Lily's patients for almost 10 years now. And we have always been thrilled by Dr. Lily's vast professional experience and highest level of quality of her work which goes along with it. Thank you very much for all the good work, Dr. Lily and a big Thanks to your kind staff. too!
Doc was very late!!! Great treatment including all information I needed. (After a few weeks after the treatment, I see it was absolutely pointless) I ended up having to go to my dentist in Europe to get my teeth properly cleaned because they didn’t do a good job at all
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