Patients
Reviews of Bangkok Dental Spa.
Bangkok, Thailand. 193 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Bangkok Dental Spa is a well-established luxury-positioned clinic with a strong base of returning Western patients managed by Dr. Lily Poncharoen. Clinical outcomes for complex implant and rehabilitation cases are consistently praised, though no formal accreditation exists and isolated pricing complaints suggest premium charges that may not always align with market rates.
Authenticity
8/104.5/5 on MyMediTravel (17 reviews). Long-term repeat patients from Germany, UK, US. No JCI/ISO. One upsell complaint from Australian patient.
Treatment quality
8/10Multi-implant + full-mouth rehabilitation cases completed successfully. 10-year patient reports no failures. One dispute over crown suitability on compromised stumps.
Cleanliness
7/10Spa-concept interior implied in marketing. No independent hygiene audit or accreditation. No negative cleanliness reports found.
Team
8/10Dr. Lily Poncharoen is the named lead with 20+ years experience. International consultant roster (Dr. Walinski laser, Dr. Bergmann implants). No board certifications listed.
Price value
7/10One Australian patient flagged 6000 THB extraction vs 1500 THB Bangkok norm. No published price list. Teeth whitening cited at 150,000 THB which is high-end.
Tourist suitability
9/10Asoke BTS 2-min walk. English-speaking. Western long-term patients with multi-week treatment plans. No dedicated international coordinator mentioned but implied by patient base.
What comes up well
- Founded 2004, 20+ years serving international patients
- Dr. Lily: 10-year relationships with repeat German/UK/US patients
- Asoke BTS 2-min walk, central Sukhumvit location
- Complex full-mouth rehab cases completed in multi-week visits
- 90% stated patient return rate
Points to weigh
- One patient reported overpriced extraction (6000 THB vs 1500 THB norm) and upsell pressure after learning patient was foreign
- No JCI/ISO accreditation despite 20+ year operation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 193 reviews
I've been going Bangkok Dental Spa for the past 15 years. I've had crowns, root canals and implants as well as more routine procedures. The work by Dr Lilly and her team has always been of a very high standard. Highly recommended.
My wife had an excellent experience with her tooth emergency thanks to Dr. Lily and team!
I was suffering with infected crowns over the Christmas period in the UK. I got quotes from Private dentists in the UK one suggested an extraction / then implant for one large molar which my mouth could not afford to lose as I have few …
Probably the best dental i ever had. Made a complicated treatment look so simple & painless
Very dangerous, I sat on it and hurt my self, had to get cleaning and tetanus shot
Reply from the clinic
Response from the owner Edited 6 years agoHello, this has nothing to do with our clinic and our dental work but anyway sorry you have to experience this. Those barbed wires outside the building are put up to protect the building from pigeons and cats in the area. Even so, we will try contact the building's manager to see if they can put up a caution sign!
Dr Lily and her team rock! Had occasion because of a mishap recently to visit a local Cairns dentist for a very old crown falling out (not Dr Lily's work). …
Whenever my dental hygienist back in the U.S. would look in my mouth, she would shake her head and say, “Oh man, you’ve got the worst grinding problem I’ve ever seen. Your teeth are almost gone.” …
One of the best experiences I have ever had at a dentist. I am very pleased with the results and I am so thankful I found Dr. Lily. I was recommended by a friend back in Norway, and I am extremely happy I followed their advice. I didn't …
Was told my smoking was ok with dental implants healing (wrong) was told my 2 stubs of teeth would work with 70,000 baht crowns. Yet 4 other dentists said this wasn't an option as they were to far gone. I feel once she knew i was from …
Perfect! Got an appointment really quickly, very friendly and helpful advice - absolutely satisfied with the treatment and everything else! Perfectly! Got an appointment really quickly, very good service - everything recommended!
What a FANTASTIC EXPERIENCE i have with Dr Lily. She is very careful & absolutely detailed to care for my teeth. THANK YOU VERY MUCH MADAM!!!! I am planning to visit her again :) :) :)
I had the best dental experience of my life with Dr. Lily. I came for a general cleaning and she found I needed to do some fillings. It was remarkable how she was able to limit any pain with her precision work and soften the stress with her …
I am so pleased to be able to review Dr Lilys 'Bangkok Dental Spa' and even more pleased to know that I'm sharing, and offering my experiences of her team with so many people through this interactive medium that is Google +. …
I consulted Dr. Lilly on the recommendation of a Thai friend who was a friend of her husband. I had a large amount of work to be done and after the initial consultation a quotation was prepared to do the work. The work involved two …
What a fantastic experience with Dr Lilly. I came to get 3 implants, 2 crowns and teeth whitening. All achieved in 2 weeks and without a single bit of pain. I think I was a challenging patient as one of the crowns was on old root canal work. Also colour matching the crowns with the rest of my teeth is a real art form and Dr Lilly's perfectionism meant she insisted the lab she uses had to remake…
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the crowns to get the exact colour required. Many thanks also to the implant surgeon who was superb. All in all a great experience with a wonderful and highly skilled person. I'll be back next time I need something done.
I visited Dr Lily at the Bangkok Dental Spa in October to get started on two dental implants. I have experienced no issues with the previous work, and I had no pain at all with the current two - a major consideration, since I live in the US, and making an extra trip to correct problems would be difficult. Dr Lily has been wonderful to work with, a complete professional. Our working relationship…
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p now spans at least 10 years. She has done four implants and a teeth whitening for me previously, and has my absolute trust. Her prices are reasonable, and certainly way better than I could obtain in the US - plus I get to vacation in Thailand:)
Reply from the clinic
Dear Ian, Thank you so much for your kind words and for trusting us with your dental care for the past 15 years. We’re really glad to hear that your implants have done so well over the years, and that your recent treatment whitening and the new implants was comfortable and pain-free. It truly means a lot to us to have been part of your dental journey for so long. We’ve always been happy to take care of you, and we look forward to seeing you again and continuing to keep your smile healthy in the years ahead.
I recently visited Bangkok Dental Spa for a tooth whitening treatment. The experience was professional, efficient, and cost-effective. The entire procedure took around one hour, and the results were impressive—my teeth became noticeably whiter. The total cost was 150,000 THB, and I found it to be well worth the investment. The clinic is conveniently located near Soi Cowboy and close to popular…
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tourist areas, making it easy to access. The staff are highly experienced, with over 20 years of service in the dental industry. I highly recommend Bangkok Dental Spa to anyone seeking dental services such as tooth cleaning, whitening, implants, or solutions for any dental issues. One area for improvement is that I experienced a slight burning sensation on my lips, which I assume was caused by the bleaching agent. It might be helpful if the clinic could find ways to minimize this discomfort in future treatments.
Excellent clinic for teeth whitening and the doctor is cooperative
I know Dr.Lily for a long time. She looked after me with Excellence! I can highly recommend Dr. Lily. Thank you for your night guard , it works very well !
It was excellent. Doctor Lily was excellent. I had my teeth cleaned twice here and every time I'm in Bangkok I go back to them.
I came once, and then many more times. I brought my boyfriend too. At first, he was scared, but now he loves it. We came for teeth whitening, and had teeth extracted and replaced. Now he looks great. We'll probably come back for more treatment from the dentist next time.
teeth whitening no sensitive, very good 10/10 next time i come more
I have crowns and teeth whiteing my teeth are very white and no pain or any sivtive at all- Very good sevice ,recommend to anyone who wants the best job with no pain and good price ; thank you , good staff here ,
One of the best experiences.Great Dentist. The crown was excellent no pain .I will return again. I was recommended by an Australian and flew here from Perth .highly recommended.
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