Patients
Reviews of Bangkok Dental Spa.
Bangkok, Thailand. 193 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Bangkok Dental Spa is a well-established luxury-positioned clinic with a strong base of returning Western patients managed by Dr. Lily Poncharoen. Clinical outcomes for complex implant and rehabilitation cases are consistently praised, though no formal accreditation exists and isolated pricing complaints suggest premium charges that may not always align with market rates.
Authenticity
8/104.5/5 on MyMediTravel (17 reviews). Long-term repeat patients from Germany, UK, US. No JCI/ISO. One upsell complaint from Australian patient.
Treatment quality
8/10Multi-implant + full-mouth rehabilitation cases completed successfully. 10-year patient reports no failures. One dispute over crown suitability on compromised stumps.
Cleanliness
7/10Spa-concept interior implied in marketing. No independent hygiene audit or accreditation. No negative cleanliness reports found.
Team
8/10Dr. Lily Poncharoen is the named lead with 20+ years experience. International consultant roster (Dr. Walinski laser, Dr. Bergmann implants). No board certifications listed.
Price value
7/10One Australian patient flagged 6000 THB extraction vs 1500 THB Bangkok norm. No published price list. Teeth whitening cited at 150,000 THB which is high-end.
Tourist suitability
9/10Asoke BTS 2-min walk. English-speaking. Western long-term patients with multi-week treatment plans. No dedicated international coordinator mentioned but implied by patient base.
What comes up well
- Founded 2004, 20+ years serving international patients
- Dr. Lily: 10-year relationships with repeat German/UK/US patients
- Asoke BTS 2-min walk, central Sukhumvit location
- Complex full-mouth rehab cases completed in multi-week visits
- 90% stated patient return rate
Points to weigh
- One patient reported overpriced extraction (6000 THB vs 1500 THB norm) and upsell pressure after learning patient was foreign
- No JCI/ISO accreditation despite 20+ year operation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 193 reviews
Really great dental clinic! Came from the U.K. to get my teeth whitened and cleaned. 😀fantastic job! …
I had lost a bridge while in the USA. I was soon traveling to Bangkok. A close friend recommended I go see Dr Lily. After a consultation she recommended a crown and 2 implants and 1 extraction. Same diagnosis I received in USA. She …
Dr Lily is a really professional and patient dentist who takes good care of her patients! Recommend!
Very great job by Dr. Lily, comfortable place to get the work done. Fast delivery for everything we needed to do. I got a cleaning, whitening and a veneer, and the result is just perfect. I fully recommend this place to anyone who needs some dentistry job while in Thailand.
Reply from the clinic
Hi Matt , Thank you very much for your review. Hope you will have a nice flight back to Switzerland and see you again.
I know Dr Lily and the Bangkok Dental Spa team since 2009. I had my veneers and implants done by Dr Lily. I can’t thank enough to Dr Lily and her team. My teeth are beautiful. I strongly recommend Dr Lily and Bangkok Dental Spa. Their professionalism and friendliness is contagious. Love from Australia.
Excellent value for money, super convenient location set out in the heart of bangkok and a gold standard in hygiene. …
My first experience with Bangkok Dental Spa was in 2004 for a general check-up and teeth cleaning. During the check-up, Lily found two small cavities that she filled promptly and painlessly. From that time forward, on my annual trip to …
I was referred to this practice by someone who has been with Dr. Lili for a long time. I have very sensitive teeth which isn't easy to work with. The team was brilliant and provided great crae. Thank you very much, I will be back in future!
Returned once again for dental treatment, cleaning and whitening. Fantastic service from Dr Lily as always! I’ve now been coming here for 14 years. Highly recommended.
Dr Lily and Bangkok Dental Spa were AMAZING. I am very happy with the results of my teeth whitening and I would recommend this service here to anyone!!
Visited Dr Lily a few years ago, very professional and careful Dr, excellent location for me staying in Sukhumvit area, so I decided that every time I come to Bangkok a visit to check / polish at Dr Lily is a must! Highly recommend it.
The Only Dental Clinic I use because it's the Best! I have been going to the Bangkok Spa Dental Clinic for all my Dental needs at least twice a year for the last 15 years and would not consider anyone but Dr Lily …
Can’t recommend coming here enough! She is thoughtful and takes her time. Asked ahead of time about any issues and walked me through everything she did. …
I had a great experience at this practice. They have a beautiful place, convenient location, and great service. The staff are lovely and the brightened my teeth so skilfully and at a very reasonable price. I will be back and referring my friends!
2 weeks ago I was able to visit Dr. Lily again when I was remote working from Bangkok. It was a really great to see her after many years. I met her for the first time over 20 years ago, after a reference by GreenWoodTravel, when she just …
Dr.Lily and her team had done an excellent job on my root canal. I went from severe pain to almost no pain over night and it only kept getting better really fast. Thank you for making me not worry about my severely paining tooth during my …
I have been a patient or Dr. Lily since 2007. I had a dental implant and never had a problem. I returned December 2021 for a check up and cleaning. The visits are always professional and friendly. I visit Dr Lily every time I am in Bangkok. I cannot recommend her services enough!
I just finished here and the service is amazing. Everything was so chill and I had no pain. 😊 …
Efficient in fixing my dental filling issues. Great service too!
Took my husband for tooth filling after he had a bad toothache, the dentist Dr. Lily was very kind, great service and social made us feel very calm and looked after. …
During quarantine I started to have some tooth ache which was bad as I was not able to leave the hotel for another 5 days. As soon as the quarantine was over I went to see the doctor at dental spa who was very helpful and friendly. After the treatment I felt really reliefed and thankful for the professional service I received.
Great service! I brought my baby here with me for my appointment. The staff even helped watch him while I had my teeth cleaned and filled. The dentist was friendly and it was a job well done. I would go back again.
Dr. Lily at Bangkok dental SPA Sukhumvit soi 19 is very reliable and helped me with my problem. Highly recommended.
It was the best dental treatment I had so far. Thanks to Dr. Lily and her assistants!
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