Patients
Reviews of Bangkok Dental Spa.
Bangkok, Thailand. 193 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Bangkok Dental Spa is a well-established luxury-positioned clinic with a strong base of returning Western patients managed by Dr. Lily Poncharoen. Clinical outcomes for complex implant and rehabilitation cases are consistently praised, though no formal accreditation exists and isolated pricing complaints suggest premium charges that may not always align with market rates.
Authenticity
8/104.5/5 on MyMediTravel (17 reviews). Long-term repeat patients from Germany, UK, US. No JCI/ISO. One upsell complaint from Australian patient.
Treatment quality
8/10Multi-implant + full-mouth rehabilitation cases completed successfully. 10-year patient reports no failures. One dispute over crown suitability on compromised stumps.
Cleanliness
7/10Spa-concept interior implied in marketing. No independent hygiene audit or accreditation. No negative cleanliness reports found.
Team
8/10Dr. Lily Poncharoen is the named lead with 20+ years experience. International consultant roster (Dr. Walinski laser, Dr. Bergmann implants). No board certifications listed.
Price value
7/10One Australian patient flagged 6000 THB extraction vs 1500 THB Bangkok norm. No published price list. Teeth whitening cited at 150,000 THB which is high-end.
Tourist suitability
9/10Asoke BTS 2-min walk. English-speaking. Western long-term patients with multi-week treatment plans. No dedicated international coordinator mentioned but implied by patient base.
What comes up well
- Founded 2004, 20+ years serving international patients
- Dr. Lily: 10-year relationships with repeat German/UK/US patients
- Asoke BTS 2-min walk, central Sukhumvit location
- Complex full-mouth rehab cases completed in multi-week visits
- 90% stated patient return rate
Points to weigh
- One patient reported overpriced extraction (6000 THB vs 1500 THB norm) and upsell pressure after learning patient was foreign
- No JCI/ISO accreditation despite 20+ year operation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 193 reviews
Whilst searching for a good dentist in Bangkok with good reviews, I came across Spa Dental Clinic. This turned out to be an absolute stroke of luck. Right from the first contact and initial consultation, I was convinced I’d found the right place. My problem was that my teeth were in a terrible state. Dr Lilly said that my treatment would be her most challenging masterpiece. Throughout my…
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six-week treatment, I felt well looked after at all times, with a highly professional and top-class medical standard of care. Over several sessions, teeth were extracted, posts were inserted into my jawbone, and finally the temporary restoration was fitted. Throughout the entire process, I only needed one painkiller, which speaks for itself. I cannot thank Dr Lilly enough for her utterly professional and empathetic work. She offered me the entire treatment at a very fair price. In Germany, I would have paid many times more for the same treatment and would certainly not have received the service that was provided to me by the Spa Dental Clinic in Bangkok. Now I can eat whatever I fancy again. Thank you very much for that, and I can only recommend to everyone that they seek treatment here with Dr Lilly.
My mother Rita (age 79, visiting Bangkok from the US) underwent extensive dental work with Dr Lily over a 7 month period. Dr. Lily was FANTASTIC!! She is extremely professional, a perfectionist in delivering top notch work, caring about her patients and dedicated from the starting consultation through the dental work and follow-up visits. Beyond her professional dental expertise, she is also…
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an enjoyable animated person to be around. It was clear that she has many patients visiting from around the world, many of whom are repeat visitors. The dental work for my mother was quite complicated and was an overall reconstruction of her entire mouth. Dr Lily’s ability to see the intended vision and work methodically to achieve the end results was amazing. We were amazed at how her teeth transformed post Dr Lily’s work – which included extractions, implants, crowns, bridge work, partial denture, etc. My mother had also lost use of some of chewing surface which was corrected by her new dental set. It’s a pleasure to see my mom smile showing off her beautiful teeth with so much confidence and we wish we had tackled this sooner! Also noteworthy is that Dr Lily is supported by great staff who are just as nice and caring. Beyond her expertise as a dentist, she also has great partnerships with other professionals for specific aspects of dental work leveraged as needed throughout – in fact one such specialist was located an hour away from her office and she personally drove and escorted my mom for that work. The level of care and technical delivery, not to mention cost in comparison to all the work undertaken, far exceeded our expectations – we would not have had such success on all fronts in the US. We as a family will certainly continue to avail of Dr Lily’s services.
UPDATE Really happy with this. As promised, my teeth got whiter over the 24 hours following the treatment. They definitely look better, and still look natural. Everyone was very professional, and the salon was super-clean. Thank you again ORIGINAL REVIEW Thank you! Very professional and kind. I am excited to see the results!
Dr Lily is Patient , Detailed and seems to have alot of experience although it's my first time as a tourist. My teeth is much cleaner after cleaning and was reccomended to do their whitening service which I was convinced by the result before and after. Will definitely return to Dr Lily when I return to Bangkok again and reccomend to everyone. Thanks Doctor!
Very friendly, professional, and welcoming. Appointments were made via email and were very responsive. The process was easy, and I'm happy with my smile. I recommend them.
It was high time i got my teeth fixed and with some internet searching found Lilly here. After lots of discussion among other dental needs, i went for veneers for my top teeth and whitening on my bottom. Keeping it short, the work and detail and considerations of personalizing the result made for a very happy customer. To note i went with the 3rd white colour shade veneer from the top. Let me…
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t me add it took me a little time to adjust to my 'new' look but only wish i had done it years ago. More than happy and can absolutely reccomend. Cheers.
So i came to Thailand to get my teeth looked at because i heard the dental industry is great there. After lots of research i found Bangkok Dental Spa. As a child i had a sweet tooth and didnt take care of my teeth that well. My back molars were pulled because they were so bad, so when i went to BDS i had another tooth extraction cause 1 of my last back top row teeth were so bad, also a filling and…
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a crown and i also got prepped for 2 implants. This was in 2019, I had to let the implant posts heal in my jaw before they could place the implant in so i planned on coming back in 2020 and then the pandemic happened and i couldnt make it back til a week ago. Even though so much time had passed when i set my new appointment to finish work they remembered me and treated me well. When i finally got back to BDS myself and the staff members became aquanted again rather quickly with jokes and catching up. Im so happy with my 2 new back teeth and the price was half of what i would have paid in US. Thank you Tata and Dr Lily and the Bangkok Dental Staff. Im miles of smiles
I can’t express how incredible my experience was at Bangkok dental spa clinic every single time! I’ve been coming here for years and I will not go anywhere else. The service is always excellent, the staff made me feel so taken care of, and the procedure was relaxing throughout. I recommend anyone who needs dental work to come here as I will be coming here forever even if it requires a 17hour…
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flight every time!
Perfect! I got an appointment quickly, the service was very friendly and helpful – I'm absolutely satisfied with the treatment and everything! …
Went here for both whitening and polishing. Very good experience 👍 …
The whitening treatment was comfortable and affordable. Super professional service and I can see that my teeth are much whiter. Pls visit them if you are in Bangkok.
I came for a teeth whitening without appointment and they accommodated be straight away. Lily is personable and friendly and the teeth whitening looks good. Thank you 😊 …
My mother Rita (age 79, visiting Bangkok from the US) underwent extensive dental work with Dr Lily over a 7 month period. Dr. Lily was FANTASTIC!! She is extremely professional, a perfectionist in delivering top notch work, caring about …
A friendly dentist, but to rob your money. They caused more issues so I would have to come back and spend more money there.
I chose Bangkok dental spa to have my teeth cleaned and whitened and I was so happy and relaxed during the treatment. Dr lily is very professional and experienced in her field. My smile is looking very white and I’m feeling really great after the experience. Thank you Dr lily. From Madonna - Australia
I had a wonderful experience with Dr Lily and her team! Incredibly easy to book and the dentist was gentle and quick! I am looking forward to another appointment with the team later this week. The clinic was immaculately clean and I would highly recommend! ❤️
Great experience and customer service. I am happy and would recommend this dental clinic to others looking for best dental clinic for teeth whitening. I highly recommend this.
Thank you very much for my teeth cleaning and whitening. I felt very looked after and am happy with the service. Would come again. Thanks.
Thank you for whitenning my teeth! Very professional and i love my new colour!
UPDATE Really happy with this. As promised, my teeth got whiter over the 24 hours following the treatment. They definitely look better, and still look natural. …
Dr Lily is lovely, attentive and thorough with her work. I'm got a tooth implant which all went well and impressed my dentist in NZ. Would not hesitate to see Dr Lily again and highly recommend.
Great clinic for all dental needs. Would come back anytime!
Dr Lily is Patient , Detailed and seems to have alot of experience although it's my first time as a tourist. My teeth is much cleaner after cleaning and was reccomended to do their …
Attended for teeth whitening , an excellent job thank you. Second time I have been here. The service and attention is first class. I need to attend for a further crown and veneer which I will do in the near future .
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