Natasya Mustika Elvina Rossa
April 2026 · ★ 5
drg Hanifa, Sp. Ort is very good, communicative too, Audy is the best
Ruko Golden Palace, Jl. Mayjen HR. Muhammad No.373-383 Blok A. 9-10, Surabaya, Indonesia
SmileJet AI Audit Score for Audy Dental Surabaya Barat: 7.9/10 overall. Authenticity: 8/10 — Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.. Treatment Quality: 8/10 — Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.. Cleanliness: 8/10 — Baseline 8: hygiene protocols supported by equipment. Final 8.. Team: 8/10 — Baseline 8: dentist Dr. Irina, Dr. Atika named. Final 8.. Price Value: 7/10 — Baseline 8: transparent and competitive treatment costs. Final 7.. Tourist Suitability: 8/10 — Baseline 8: tourist support confirmed. Final 8.. Summary: This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism. Key strengths: Led by experienced dental specialists including Dr. Irina; Uses high-quality materials including Porcelain; Provides solid support for international patients. Confidence: High. Based on 50 reviews and 2 sources. Audited 25 May 2026.
SmileJet AI Audit
Confidence
● High
Audited 25 May 2026
Authenticity
8
Treatment Quality
8
Cleanliness
8
Team
8
Price Value
7
Tourist Suitability
8
"This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism."
Highlights
Score Breakdown
Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Baseline 8: hygiene protocols supported by equipment. Final 8.
Baseline 8: dentist Dr. Irina, Dr. Atika named. Final 8.
Baseline 8: transparent and competitive treatment costs. Final 7.
Baseline 8: tourist support confirmed. Final 8.
Important — about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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Audy Dental Surabaya Barat is the west Surabaya branch of Audy Dental, one of the largest dental clinic networks in Indonesia. The branch is located in the Golden Palace commercial complex on Jalan Mayjen HR Muhammad, in the western part of the city near the Pakuwon Mall corridor. The Mayjen HR Muhammad arterial road is one of the busiest commercial streets in west Surabaya and is well served by ride-hailing apps, public transport, and the wider road network linking the western residential clusters to the central business district. The location places the clinic within easy reach of residents of Dukuhpakis, Pradahkalikendal, Lakarsantri, Sambikerep, and the surrounding districts on the western side of Surabaya.
Audy Dental was founded around 2010 and has since grown into one of the most recognizable dental brands in Indonesia, with branches across Jakarta, Bandung, Surabaya, and other major cities. The network reports more than fifteen years of operation, more than six hundred specialist and general dentists across its branches, and more than one million patients treated. Within Surabaya, the chain operates at least two branches, with the Surabaya Barat clinic on Mayjen HR Muhammad complemented by a Surabaya Timur branch on the eastern side of the city. This scale gives the brand a national footprint with consistent visual branding, standardized clinical protocols, and predictable service standards across locations.
One of the most distinguishing features of the Audy Dental network, and of the Audy Dental Surabaya Barat branch in particular, is the breadth of in-house specialist coverage. The branch typically schedules postgraduate specialists across several Indonesian dental specialty designations. These include drg. Atika Rahmadina, Sp.Pros, a prosthodontic specialist who handles complex crown, bridge, denture, and implant-supported prosthetic cases; drg. Irina Fardhani, Sp.Ort, an orthodontic specialist who manages braces and clear aligner cases; drg. Lisa Margaretha, Sp.Perio, a periodontal specialist who handles gum disease management and supporting tissue work; and drg. Ganendra Anugraha, Sp.BM, an oral and maxillofacial surgeon who handles surgical extractions, complex oral surgery, and implant placement. Conservative dentistry and endodontic specialists, as well as pediatric dentistry specialists, are also part of the network's clinical roster. Patients are matched to the most appropriate practitioner based on the nature of their case during the initial consultation, and complex cases can be coordinated across specialists within the same brand network.
The clinical scope at the branch covers the full range of modern general and specialist dentistry. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications, and patient education. Restorative dentistry covers tooth-colored composite fillings, ceramic inlays and onlays, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy and retreatment of failed root canals, is provided with appropriate post-endodontic restoration to keep treated teeth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu, with the in-house oral surgeon handling more complex surgical cases.
Cosmetic dentistry is an important pillar of the practice. Services include porcelain veneers, composite veneers, ceramic crowns for visible front teeth, in-office and at-home professional whitening, and conservative composite bonding. Treatment plans are usually staged so that hygiene and any underlying restorative needs are addressed before purely aesthetic work begins, with attention to whether more conservative options can deliver the desired result before moving to indirect ceramic restorations.
Orthodontic care covers both conventional fixed appliances, including metal and ceramic braces, and clear aligner therapy. Periodontal care, supported by the in-house periodontal specialist, handles deep cleaning, root planing, treatment of gum disease, and surgical management of more advanced periodontal conditions. Tooth replacement options range from removable acrylic and flexible thermoplastic dentures to conventional bridges, full-coverage crowns, and dental implants, with the prosthodontic and oral surgery specialists collaborating on more complex implant and full-arch cases. Pediatric dentistry is also offered, with appointments and clinic interiors designed to make first dental visits a positive experience for younger patients.
Hygiene and infection control follow standardized protocols across the Audy Dental network, with autoclaved instruments, single-use items handled appropriately, and consistent treatment-room reset between patients. Diagnostic imaging includes intraoral periapical radiographs, with panoramic imaging and cone beam computed tomography arranged for orthodontic and implant planning. The branch operates with extended evening hours, online appointment booking through the chain's website, and WhatsApp-based communication for follow-up.
For local and regional patients in west Surabaya looking for a comprehensive multi-specialist clinic with the reliability of a large national network behind it, Audy Dental Surabaya Barat is one of the more clinically capable options in the city.
4.9
★ 156 reviews
Natasya Mustika Elvina Rossa
April 2026 · ★ 5
drg Hanifa, Sp. Ort is very good, communicative too, Audy is the best
Martha
April 2026 · ★ 5
The child is happy. The doctor is very communicative and friendly. Thank you.
Qaharu Aulia
April 2026 · ★ 5
Friendly service, comfortable place, great doctor and staff. Thank God, there's been progress with Dr. Irina ☺️
alivia arkanpratama
April 2026 · ★ 5
Super friendly, patient, and thorough service. The price is worth it. Dentist Amalia SpKGA is the best at serving children. Highly recommended, she's very dedicated.
Wulyo Hengky Sugiharto
April 2026 · ★ 5
My first visit to Audy Dental was comfortable and the staff were friendly. Dr. Atika explained the diagnosis very clearly and communicatively. Thank you, Audy Dental.
Talita Nandia
April 2026 · ★ 5
The place is comfortable, and the doctor's service is very satisfying. He explained things clearly and was patient when treating my child. I'll be visiting here for more checkups. Thank you.
Robin Castanho
April 2026 · ★ 5
Highly recommended, the staff are friendly, the doctor is also friendly, don't hesitate to install it on audy, the information is also very clear
MUHAMMAD REFANO YAMARIZKY
April 2026 · ★ 5
Audy himself provides the best service, especially for orthodontic care.
Dira W
April 2026 · ★ 5
I was very satisfied with my dental care with Dr. Irina, Sp.Ort. She was friendly, explained the treatment steps in detail, and knew the best options for our braces. …
bunga aulia
April 2026 · ★ 5
At Audy Dental, the doctor is very friendly and also very clear when explaining the condition of the patient's teeth, the place is also very comfortable
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★ 4.9 (156 reviews)