Reviews of ASEMBIS Clinic.

Terrible customer service and rude attitude from the receptionists. Honestly, they don't even deserve one star, but I have to leave a review, so why bother? The medical care is even worse; they barely pay attention when you speak to them, and if they do, it's begrudgingly.

I went to Clínica Asembis for the extraction of a damaged tooth, and the experience was very negative. During the procedure, the dentist failed to perform the extraction correctly and instead ended up damaging a tooth that wasn't the one that needed treatment. Since then, I've had constant pain, difficulty opening my mouth, and discomfort when biting. It's been almost a week, and the symptoms…

Deplorable service. They're worse than the public health insurance company, and that's saying something. I had an appointment at 10:00, arrived promptly at 9:30, and wasn't seen until 11:40. It's an absolute disregard for patients' time and trust. They charge upfront, but when you complain about the delay, they come up with the excuse that "ophthalmology takes time." That argument would be…

They're always behind schedule in every specialty: the doctor is new, there are system problems, the doctor hasn't arrived yet. They're like a public hospital. The facility is terrible, the receptionists are awful, and the supervisor, Roberto Portuguez, is terrible too. After waiting for over an hour, while others had been waiting for two hours, they told us we had to come back another day. I want…

I bought some glasses, they didn't last long because they put the temple loose and now I sent them back and they take 2 weeks to return them to me and one if I need the glasses urgently

WhatsApp's system for communicating with someone is terrible; they never answer.

It's unbelievable that they don't ask customers if they have private health insurance, and sometimes their own employees don't even know if Asembis has an agreement with Assa or Palig. For the love of God, please provide better training for your employees; it benefits everyone!

Terrible service. They make you make an appointment and then leave you waiting up to 45 minutes past the appointment time because they attend to people on a first-come, first-served basis. The question is, why make the appointment at all?

Irresponsibility. A terrible experience with the dental secretary. He reschedules appointments at will, offering no solutions and not even an apology. He simply says, "I'm going to cancel it." They lost a patient and a bad recommendation for anyone who asks me about ASEMBIS services. I was a patient until that day.

They're not serious. They give you an appointment time, you arrive, and the doctors are just wasting time, running around and not seeing anyone. There's a huge delay, and when they finally do see you, they try to rush you out as if you weren't paying for the consultation. It feels worse than going to the CCSS hospital.

I paid, with great effort, to an ENT specialist to clean my ear after several days of using ear drops. My problem with excessive earwax production is chronic and hereditary. To my great surprise, the "ENT specialist" (who I honestly doubted was actually an ENT specialist) didn't even examine my ear, much less clean it. And you know what the worst part is? Since you have to pay upfront, no…

Very bad service. I've been going there for two months now to ask for contact lenses and they just keep telling me they don't have them and that they don't take orders.

The Health Fair they're holding today offers so many options for you and me to get our checkups... super affordable, excellent service 👏 highly recommended …

Excellent service, I've been coming here for years. Highly recommended.

Bad experience with the service, they put the bills at the door of the office and attend to the last person who arrives first.

A total disappointment. Eight days after I received a pair of glasses at the Alajuela downtown branch, I took them back for a checkup. I couldn't see well with them anymore, and the staff paid more attention to the lamppost across the street than to the staff. I wasn't so bothered by the need for a checkup (which can happen), but by the terrible service. They didn't even bother to properly inspect…

I went to an appointment with the ophthalmologist to see if I qualified for refractive surgery... It was terrible. The doctor is a very old man and told me nothing more than that I didn't qualify because of my age (even though they say you can have surgery from age 18). He didn't answer my questions in any detail. I was practically scammed because if it were based on age, they should have…

0% recommended for lab tests. It feels like you're constantly going back and forth between the checkout, reception, and the lab. I gave them my email address on a card, but they misspelled it. It took an hour for the tests, and the doctors seemed lost. They're not punctual and charge as if they were a reputable lab.

Excellent service, affordable prices, quality of care, and super fast results and products.

The ophthalmology clinic is terrible. We ordered glasses there, but the prescription was never right. We asked for a refund to get them done elsewhere, but they never returned the money. I don't recommend them.

This clinic is useless. I've been three times to have my son's ear cleaned, and he's still the same. They told me to come back in eight days and use these drops, but he's still the same. I asked the doctor, and all she says is that she's a general practitioner and can't do anything; we have to take him to an ENT specialist. We've already paid 15,000, and now it's 45,000 for the specialist. I spoke…

I do not recommend this optician. I had some lenses made for my glasses, and they damaged them in their lab. They never responded to the payment for the lenses or the glasses themselves. They say it'll take 30 days, and it's been 3 months, and they haven't refunded anything. They asked for an account number, but they don't deposit anything. All I can say is a lack of seriousness and a scam. The…

The optician's shop is terrible. The lab is awful; if you leave your glasses frames with them, they damage them and then refuse to take responsibility. It's quite a coincidence that the frames they sell are unusable, but they damage your own. At the clinic, the person in charge or the administrators have no idea how to treat customers. They promised to refund us for a shoddy job within 30 days,…

Private clinic with a variety of medical services. No parking available. Always well-staffed. The facility is always clean and tidy, beautifully presented, and offers prompt and prompt service. Located across from Alajuela's central park, it is centrally located and easily accessible. The staff is highly trained and specialized.