Patients
Reviews of Artius Pavilion Dental Clinic.
Kuala Lumpur, Malaysia. 47 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 47 reviews
I had severe tooth pain and decided to visit Dr. Fatima at the Artius Pavilion in KL. Even though I’m a tourist and might not be able to return for a follow-up, Dr. Fatima showed exceptional dedication and professionalism. She continued the treatment until *she* was completely satisfied with the results, making sure I received the best possible care. What truly impressed me was her commitment to…
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o quality. She not only relieved my immediate pain but also took the time to create a comprehensive treatment plan that would help improve my overall gum and dental health. Her skill, thoroughness, and genuine concern for her patients make her an outstanding dentist. I highly recommend Dr. Fatima for anyone seeking quality dental care in KL. Her dedication, professionalism, and commitment to excellence are truly commendable.
Reply from the clinic
Dear Umair Aftab, This review made our day! Thank you for taking the time to leave us an excellent review. We are happy to hear that you had a great experience and it is our pleasure to serve you. Take care and have a great day!
I've broken off my front tooth which was very distressing and I wanted to get it fixed ASAP. I sought emergency treatment at Artius Pavilion Dental with Dr Fatima based on the recommendation of a friend, and received the best care I could have asked for. Everyone there made me feel relaxed and at ease from the moment I set foot into clinic. Dr Fatima has magical hands! She is super gentle and…
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super thorough. I had a direct veneer filling done and had my tooth looking exactly the way it did before it broke off like nothing has ever happened!! I am so very pleased with the result and I applaud all the staff. Thank you Dr Fatima and team so much. This is a clinic I'd be happy to come back to and recommend to others!
Reply from the clinic
Hi Mr Shahrul. This review made our day! Thank you for taking the time to leave us an excellent review. We are happy to hear that you had a great experience with Dr Fatima and it is our pleasure to serve you.Take care and have a great day!
Have been for dental cleaning. Walked away with Super clean teeth! No pain by cleaning, very good information about my teeth health.. Will come again!!
Reply from the clinic
Dear Menzi Mario, This review made our day! Thank you for taking the time to leave us an excellent review. We are happy to hear that you had a great experience and it is our pleasure to serve you. Take care and have a great day!
Thanks so much for your caring Thanks for all stuff …
Reply from the clinic
Dear Mr Ahmad, Thank you for the 5-star review. We are happy that you had a good experience with us. We wish you a safe journey and a fantastic time ahead!
Doctor was very knowledgeable and explained everything in great detail. Truly appreciate her thoroughness and providing great painless dental care.
Reply from the clinic
Dear Olivia, Thank you so much for your review! We are glad that you had a good experience with us. Safe travels and we hope to see again soon.
Dr Fatima Alkhateeb is a fantastic dentist, I had a visit and consultation with her and truly wish I could continue my treatment plan with her rather than my home country. I would highly recommend. Thank you again Dr Alkhateeb.
Reply from the clinic
Response from the owner Edited 11 months agoDear Fiona, Thank you for the 5-star review. We are happy that you had a good experience with us. We wish you a safe journey and a fantastic time ahead!
V detail snd good dentist to recommend. Dr Fatima alkhateeb .
Reply from the clinic
Dear Tan Kok Keng, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
I met the most professional dentist ever! She is so so so detail and patient, she did a thorough periodontal examination which i have never done and spent a lot of time to interview and explain to me
Reply from the clinic
Dear Jessie, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
Best dentist in KL, strongly recommend. Dr. Fatima was very thorough and took the time to explain the procedure in detail.
Reply from the clinic
Dear Gerardo, Thank you for the 5-star review. We are happy that our team was able to deliver a good experience for you. Have a great day!
Great experience with Dr Fatima and well explained overall. Always recommended to Artius!
Reply from the clinic
Dear Ms Wee, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
I was fit in immediately as I was in pain while on holiday. Fatima was amazing and did an excellent job. She knows what she is doing and I was very comfortable getting treated by her due to demeanour showing high quality experience. Would definitely come again!
Reply from the clinic
Dear Dalal Gourani, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
Had a filling that came off from my molar during my business trip. Everyone at Artius Pavillion are kind and professional would definitely recommend. Saved me a world of pain
Reply from the clinic
Dear Christian, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
Very professional, clean, and quick to respond! Everything is explained in perfect English! Highly recommend.
Reply from the clinic
Dear Charlie, Thank you so much for your review. We are glad that you had a good experience our team. We hope to see again soon.
I could not speak more highly of my appointment today with Dr. Fatima Alkhateeb. I believe she is the best dentist I have ever seen. If the opportunity arises, Dr. Fatima Alkhateeb is who I’d most like to be my dentist.
Reply from the clinic
Dear Mike, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
Been here and the service was excellent 👌🏻. The explanations, the way they treat their patients professionally, I've done my teeth here with no hassle and it all was good. …
Reply from the clinic
Dear Naim, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
This dentist is extremely pricey and Dr Fatima is very pushy in wanting to do the expensive work that she wanted to do instead of what the patient wanted. My friend who had several teeth required fillings went to their practice yesterday and he wanted to do the tooth that only required the most simplest work but Dr Fatima was hell bent on her need to do the most expensive tooth that required an…
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xray and the consultation fee ( she wasted our time with her consultation as we already knew which teeth required fillings). My friend is a young 25yo guy and is low income earner, earning only $1,500 per month a far cry from what the dentist get every month. As the tooth that she wanted to work on would be expensive (based on what she advised), my friend asked Dr Fatima to talk to me as I had promised my friend I would help him with the payment. I asked Dr Fatima to work on the cheaper work but she refused by saying “I can’t” because my friend had complained about that tooth. But my friend and I both requested her to work on a simple tooth. It was so lucky I was able to pay for the treatment for my friend as she billed him $580 for one filling. She is not a medical practitioner in my mind but she is a ruthless business provider who had taken advantage of a clueless young person. Beware everybody before you book an appointment with this dental practice!
Reply from the clinic
Response from the owner Edited a year agoDear Mr Zaba, Thank you for taking the time to share your feedback with us. At our practice, patient care and satisfaction are our highest priorities. We understand your concerns regarding the cost and treatment approach recommended by our dentist. Our intention is and will always be to provide the best possible care, and sometimes that involves recommending treatments that address the underlying issues most effectively to prevent future complications. The charges were made known to you at the Frontdesk prior to treatment. We apologise if there was any misunderstanding. To ensure we address your concerns and improve our services, we would like to invite you and your friend to discuss this matter further. Please contact our office at 0172136680, and we will make every effort to find a satisfactory resolution. Thank you for sharing this with us. We value your feedback as it helps us improve and serve our patients better. Sincerely, Artius Dental Specialist Centre Sdn.Bhd
Good experience. Doctor Fatima is very informative and made me feel comfortable the whole time.
Reply from the clinic
Dear Icelynne Yeo, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
Came here for emergency treatment and Dr Fatimah and Sabrina were very helpful. Location is very convenient and facilities were modern. Treatment was fast and professional too! Overall very happy with the treatment.
Reply from the clinic
Dear Mr Tan, Thank you for the 5-star review, it was our pleasure to help!
Me and my wife had an amazing experience with Dr Fatima. The best dentist ever! Highly recommended!!
Reply from the clinic
Dear Mr Jamshid, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
Feel like a new person with a beautiful clean smile . Such a friendly dentist and so patient with kids and understanding their anxiety around being in the dentist chair. Thank you so much!
Reply from the clinic
Dear Renee, This review made our day! Thank you for taking the time to leave us an excellent review. We are happy to hear that you had a great experience and it is our pleasure to serve you. Take care and have a great day!
Had an exceptional experience at this dental office in our two day trip enroute to USA. Needed to take care of a crown that came off and was attended to promptly. The office staff is polite and kind. Thank you.
Reply from the clinic
Dear Shiv, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
Thank you to ARTIUS team for the safe environment and make this dentist thing easy 😇 .. …
Reply from the clinic
Dear Sultan, Thank you so much for your review. We are glad that you had a good experience with us. We hope to see again soon.
Visited them during corporate event. Dentist gave very detailed explanation and their staff are all very friendly and welcoming. Enjoyed my session with them and will definitely visit their clinic :)
Reply from the clinic
Dear Carmen, This review made our day! Thank you for taking the time to leave us an excellent review. We are happy to hear that you had a great experience and it is our pleasure to serve you. Take care and have a great day!
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