SmileJet

Patients

Reviews of Alpha Dental Clinic KSL City Mall.

Johor Bahru, Malaysia. 184 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.4 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: High

Last written 25 May 2026

This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.

Authenticity

8/10

Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.

Treatment quality

7/10

Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.

Cleanliness

6/10

Baseline 7: hygiene protocols described. Final 6.

Team

8/10

Baseline 8: dentist Dr. Karyn, Dr. Aw named. Final 8.

Price value

7/10

Baseline 8: transparent and competitive treatment costs. Final 7.

Tourist suitability

8/10

Baseline 8: tourist support confirmed. Final 8.

What comes up well

  • Led by experienced dental specialists including Dr. Karyn
  • Partners with leading laboratories for high-quality restorations
  • Provides solid support for international patients

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.7

out of 5, from 184 reviews

5 161
4 8
3 3
2 3
1 9
Joy via Google 5.0 out of 5
Amazing experience!!! Service is excellent and efficient as I could even collect my retainers on the same day after my appointment in the morning. Dr Swan is very meticulous in her cleaning during Scaling & Polishing and gives helpful …
F g via Google 5.0 out of 5
I went for consultantant today with Dr Pang. Dr Pang was very professional and gentle with me. She gave me proper advise on my teeth condition and made me very at ease. Highly recommended!
Sock Lip Lim via Google 5.0 out of 5
I am a happy customer. Dr Swan is patient and professional. She did scaling and polishing for me. Outcome is amazing.
Marina Chong via Google 5.0 out of 5
Dr Aw Pei Shi was the best dentist I ever encountered in my life. Believe me, she is so gentle and patient to explain my dental condition. Most importantly she was able to make me calm throughout the dental cleaning process as I am one who …
Goh Cheng Lian via Google 5.0 out of 5
I will recommend anyone wants to come and fix their teeth problems. I should say this dental clinic have best of the best dentist.
TT via Google 5.0 out of 5
10 stars rating! Dr Aw Pei Shi is a jem. Friendly, caring and professionally skilled. Give detailed explanation and recommends cost effective solution for consideration. Really Zero pain for wisdom tooth extraction. She is amazing. Highly recommend. Retainer can be collected within the same day if u are early.
Joshua Lee via Google 5.0 out of 5
Booked an appointment with them to do my lower retainers on Sunday 10am. Was able to collect the retainers before 11.30am. Fast and efficient, with friendly staff. Will definitely recommend 👍🏻👍🏻 …
Jerry Tan via Google 5.0 out of 5
I recently visited Alpha Dental Click KSL and had an exceptional experience. The clinic is clean, modern and well-maintained. The staff were welcoming and friendly. …
Lim Teddy via Google 3.0 out of 5
Slow in getting response on appointment. Didn't even tell me I need to fix appointment during my first trip there. However the Dentist who attended to me is good and professional
Ashley Tan via Google 5.0 out of 5
Staff are really friendly and Dr Gary is v good at what he does! Love that the location of the clinic is so convenient and easy to find too, will be coming back regularly for my check ups :)
sau teng Fam via Google 5.0 out of 5
Will recommend my friend to go this branch. Appreciate Dr yeo professional advice. Keep it up!!
Jess Lam via Google 5.0 out of 5
I was attend by Dr. Aw Pei Shi for my tooth extraction. She is very professional dental surgeon which make my extraction less scary and most importantly it is painless. The receptionist also very responsive and friendly. Highly recommend Alpha Dental 👍👍👍 …
Yanz Ibrahim via Google 5.0 out of 5
The best dentist/dental hospitality, the doctor is very kind, very careful and professional, the nurse is also very friendly, making it easy for me who is in pain.. must make an appointment first to get treatment.. thanks doc.. forgot to ask for the name..
Kay Hlaing via Google 5.0 out of 5
Dr Tee Wee Min is very patient and friendly . I was happy with him after my first visit. Most of the dentists I have visited are all about business, they don’t care how we are feeling but Dr Min is totally different and the nurses are very kind as well they made us feel comfortable. Thanks to all.
Sean Yew via Google 5.0 out of 5
Not a first time visit this dental clinic, all the dentist have a good patient explain to us what is our issue, especially Dr. Swan Teck Wei, good job!
sutrisno ismail via Google 5.0 out of 5
"I want to express my gratitude to Dr. Pang for making the treatment process so easy. She patiently answers all my questions and provides her recommendations. …
Jeremy Tan via Google 5.0 out of 5
joyce is friendly and so detail to telling us for the health screening test
Grace Ong via Google 5.0 out of 5
Dr Aw is exceptionally patient and meticulous in her work. I'm impressed with her attention to detail and how she takes the time to explain everything thoroughly. The care I've received has been top-notch, and her gentle approach truly sets her apart. The whole experience has been a pleasant one, highly recommended!
Darlina Adi via Google 5.0 out of 5
My 1st time doing whitening. So was pretty nervous but Dr Aw is gentle. She is very calm and assuring. Will visit here again for my yearly maintenance.
Mỹ Nhiên Trần via Google 5.0 out of 5
The doctors are very enthusiastic, thoughtful and always dedicated to patient care + Quick and professional treatment. Next time I will definitely continue to have my dental check-up here
Jason Ngen via Google 5.0 out of 5
Hi Dr pang khai ling she very nice people and good aslo very helpful . Thank you so much
Ling Yee via Google 5.0 out of 5
Dr Pang a very nice & patient dentist. Explain very thing clearly to me, very good experience for me.
Limited Riz Edition via Google 5.0 out of 5
I had a positive experience with Dr. Karyn Ter Zuhuan during my recent filling procedure at Alpha Dental Clinic, KSL City Mall. She was professional, gentle, and reassuring, making me feel comfortable throughout the process. The staff were …
Ivene Chong via Google 5.0 out of 5
Did scaling and filling by Dr Karyn Ter..She is very gentle and explained everything patiently..She also gave advice while checking on my teeth..Really happy with my teeth condition after the treatment..Highly recommended! 😄😍 …

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