Patients
Reviews of Alpha Dental Clinic KSL City Mall.
Johor Bahru, Malaysia. 184 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Karyn, Dr. Aw named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Karyn
- Partners with leading laboratories for high-quality restorations
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 184 reviews
Amazing experience!!! Service is excellent and efficient as I could even collect my retainers on the same day after my appointment in the morning. Dr Swan is very meticulous in her cleaning during Scaling & Polishing and gives helpful …
I went for consultantant today with Dr Pang. Dr Pang was very professional and gentle with me. She gave me proper advise on my teeth condition and made me very at ease. Highly recommended!
I am a happy customer. Dr Swan is patient and professional. She did scaling and polishing for me. Outcome is amazing.
Dr Aw Pei Shi was the best dentist I ever encountered in my life. Believe me, she is so gentle and patient to explain my dental condition. Most importantly she was able to make me calm throughout the dental cleaning process as I am one who …
I will recommend anyone wants to come and fix their teeth problems. I should say this dental clinic have best of the best dentist.
10 stars rating! Dr Aw Pei Shi is a jem. Friendly, caring and professionally skilled. Give detailed explanation and recommends cost effective solution for consideration. Really Zero pain for wisdom tooth extraction. She is amazing. Highly recommend. Retainer can be collected within the same day if u are early.
Booked an appointment with them to do my lower retainers on Sunday 10am. Was able to collect the retainers before 11.30am. Fast and efficient, with friendly staff. Will definitely recommend 👍🏻👍🏻 …
I recently visited Alpha Dental Click KSL and had an exceptional experience. The clinic is clean, modern and well-maintained. The staff were welcoming and friendly. …
Slow in getting response on appointment. Didn't even tell me I need to fix appointment during my first trip there. However the Dentist who attended to me is good and professional
Staff are really friendly and Dr Gary is v good at what he does! Love that the location of the clinic is so convenient and easy to find too, will be coming back regularly for my check ups :)
Will recommend my friend to go this branch. Appreciate Dr yeo professional advice. Keep it up!!
I was attend by Dr. Aw Pei Shi for my tooth extraction. She is very professional dental surgeon which make my extraction less scary and most importantly it is painless. The receptionist also very responsive and friendly. Highly recommend Alpha Dental 👍👍👍 …
The best dentist/dental hospitality, the doctor is very kind, very careful and professional, the nurse is also very friendly, making it easy for me who is in pain.. must make an appointment first to get treatment.. thanks doc.. forgot to ask for the name..
Dr Tee Wee Min is very patient and friendly . I was happy with him after my first visit. Most of the dentists I have visited are all about business, they don’t care how we are feeling but Dr Min is totally different and the nurses are very kind as well they made us feel comfortable. Thanks to all.
Not a first time visit this dental clinic, all the dentist have a good patient explain to us what is our issue, especially Dr. Swan Teck Wei, good job!
"I want to express my gratitude to Dr. Pang for making the treatment process so easy. She patiently answers all my questions and provides her recommendations. …
joyce is friendly and so detail to telling us for the health screening test
Dr Aw is exceptionally patient and meticulous in her work. I'm impressed with her attention to detail and how she takes the time to explain everything thoroughly. The care I've received has been top-notch, and her gentle approach truly sets her apart. The whole experience has been a pleasant one, highly recommended!
My 1st time doing whitening. So was pretty nervous but Dr Aw is gentle. She is very calm and assuring. Will visit here again for my yearly maintenance.
The doctors are very enthusiastic, thoughtful and always dedicated to patient care + Quick and professional treatment. Next time I will definitely continue to have my dental check-up here
Hi Dr pang khai ling she very nice people and good aslo very helpful . Thank you so much
Dr Pang a very nice & patient dentist. Explain very thing clearly to me, very good experience for me.
I had a positive experience with Dr. Karyn Ter Zuhuan during my recent filling procedure at Alpha Dental Clinic, KSL City Mall. She was professional, gentle, and reassuring, making me feel comfortable throughout the process. The staff were …
Did scaling and filling by Dr Karyn Ter..She is very gentle and explained everything patiently..She also gave advice while checking on my teeth..Really happy with my teeth condition after the treatment..Highly recommended! 😄😍 …
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