Patients
Reviews of Alpha Dental Clinic KSL City Mall.
Johor Bahru, Malaysia. 184 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Karyn, Dr. Aw named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Karyn
- Partners with leading laboratories for high-quality restorations
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 184 reviews
Yesterday on 29th April had my scaling n polishing at Ksl outlet.. Service was gd Well explained …
It was my first time got there today and got attended by Dr Karyn, one of the best dental doctor I have ever met! She was so friendly, nice and explains in detail about my tooth condition, did a great job in cleaning and fast! …
Attended by Dr Aw for scaling and ended up with a surgical removal of molar roots. She's very patient and professional in handling the case. First briefing through my options and the costs involved then briefed on what's she going to do in …
Dr Pang is very professional. She checked and explained clearly my dental issues. Kindly she explained my teeth do not need further treatment currently. Thank you for her clear explanation. 👍 …
Consultation was fine but after she do the washing, i was stunned of what she did to it. she trimmed the gap of my lower teeth at the inner part to be more thin (so called to remove whatever stoned teeth i know I have but not that much but …
Really appreciate Dr Karyn for so attentive and so patience with my kids for scaling and polishing. It’s their first time seeing a dentist and they feel so comfortable with her! Thank you !
I was attended by Dr Karyn Ter thrice. Done fillings, spa bath, scaling and polishing. Her delicacy and skills is good. Always left with senses of freshness and …
Love this dental clinic at KSL.my 2nd time here.Last time was tooth extraction.This time here due to tooth ache.Dentist Pang Khai Ling was very patient and clear in explanation.has a very gentle tone n taught me how to care for my tooth.Price was very reasonable and most important I love their services. No hard selling at all.
Reply from the clinic
Thanks a lot for your kind review! Keep in touch and see you next time!
Had a very bad toothache and decided to visit Alpha at KSL after reading all the good reviews here. Have to say they did not disappoint at all, Dentists and staff were all very friendly and patient, explained my options going forward very …
Felt appreciated to be attended by Dr. Karyn Ter. My wisdom tooth was severely impacted with close proximity to my jaw bone rendered a very difficult extraction process, however, she was very patient & determined and went the extra mile to …
We booked for appointments via whatapp and we got prompt responses to our queries and bookings. We received reminders nearing the dates of our appointments as well. The doctors attending to us was professional and knowledgeable. She took …
The results are fantastic – my teeth have never felt cleaner! If you're looking for a dentist who genuinely cares about your dental health, I highly recommend Alpha Dental at KSL City Hall
Reply from the clinic
Thanks for your kind review, looking forward to see you again!
Doctor Pang did a great job in explaining all options of surgery and very skilful & careful in re-filling of tooth. The shape of filled tooth is very identical to the opposite side tooth shape. Thank you !!!
First time here today and got attended by Dr Aw Pei Shi, one of the best dental doctor I have ever met! She was so friendly, nice and explains in detail when I asked her questions, did a great job in cleaning and fast! …
It is difficult to find a dental professional whom you can trust and rely on for your dental issues. …
Scaling and Polishing is of good and reasonably priced. Thank you, Dr. Tee Wee Min, for your overall experience. However, the medicine’s recharge fee of 30 RM is somewhat excessive.
I was previously traumatised by afew dental clinic so I’m skeptical of visiting one. I came across alpha dental clinic and decided to give it a try. It’s my first time visiting this dental clinic, and I was attended by Dr Aw Pei Shi. …
Recently I chipped my tooth, made an appointment to get it fixed. The staff at the reception was friendly and polite. Dr. Aw Pei Shi attended to me and after describing my problem she did a thorough …
The dentists are knowledgeable and skilled. They know what they're doing. You can guarantee that this clinic is best for your brace adjustments, repairs, etc.
Fast and efficient. No upselling, will definitely be back. 👍🏻 Highly Recommended! …
My first time visited this clinic and it give me a very good experience.
Thank you for the professional care during my appointment. I appreciate the positive experience with both the clinic staff and Dr. Aw.
Staff In front desk all friendly!! Specially ms IRA and the doc Yeo talking way softer feeling no scary for pain 🤣Thanksss a lot!! …
Recommended to Alpha Dental by a friend. Made appointment via whatsapp and their responses are fast during their operating hours. …
Want the same for your own teeth? Send a photo and we will come back with a written quote from Alpha Dental Clinic KSL City Mall.
Ask on WhatsApp