SmileJet

Patients

Reviews of Alpha Dental Clinic KSL City Mall.

Johor Bahru, Malaysia. 184 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.4 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: High

Last written 25 May 2026

This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.

Authenticity

8/10

Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.

Treatment quality

7/10

Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.

Cleanliness

6/10

Baseline 7: hygiene protocols described. Final 6.

Team

8/10

Baseline 8: dentist Dr. Karyn, Dr. Aw named. Final 8.

Price value

7/10

Baseline 8: transparent and competitive treatment costs. Final 7.

Tourist suitability

8/10

Baseline 8: tourist support confirmed. Final 8.

What comes up well

  • Led by experienced dental specialists including Dr. Karyn
  • Partners with leading laboratories for high-quality restorations
  • Provides solid support for international patients

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

See prices and photographs

The evidence

What patients actually wrote.

4.7

out of 5, from 184 reviews

5 161
4 8
3 3
2 3
1 9
Wong Moi Liang via Google 4.0 out of 5
Doctor Aw is very friendly and patient. I felt very comfortable when I n my daughter's scalling n polishing for the first time. She patiently explained and gave me advice on how to make dentures. I went back to adjust the position of my …
Natalia Denisko via Google 5.0 out of 5
Dr Yeo Wee Kwong is professional and honest doctor. He is the kind of doctor who give advice for health, not make cash on you as many dentist do. I recommend this clinic if you want help and save money. They will not advice you smth which you no need.
Reply from the clinic

Thanks a lot for your kind review! Hope to see you soon next round!

Jerlyn Tan via Google 5.0 out of 5
Dr Swan is v gentle during my dental treatment and has been checking on me to ensure I’m doing okay throughout the process. She’s v friendly and give v good advice too. Thank u (and the dental assistant today) for the great experience! :)
Moe Aung Myint via Google 5.0 out of 5
Had a very good experience at Alpha clinic and Dr.Aw is very friendly and explained well on the procedure. I fully recommend their service.
Reply from the clinic

Thanks for your kind review. Hope to see you soon next time!

esther via Google 5.0 out of 5
Dr Karyn Ter did my whitening and scaling and she was very gentle with it. She attended to my concerns and dealt with them well, and even gave some advice while checking my teeth. You'll have to make an appointment in advance as there may be no slots for walk ins.
Andy Phang via Google 5.0 out of 5
Thank you Dr Karyn and team for today dental services. Dr Karyn Ter is professional and patient. I really feel comfortable while having my scaling and fillings done.
Reply from the clinic

Thanks for your kind review. We hope to see you soon for your next round of dental services!

David Lum via Google 5.0 out of 5
Was recommended by a friend to have my teeth done here on Monday, it was a lengthy session as I wanted to get all my fillings(5) as well as scaling done in one session. Dr Pang attended to me and completed everything under 150 mins! She …
Reply from the clinic

Thanks for your kind review. We are glad to have you here, see you soon!

Benjamin Lim via Google 5.0 out of 5
Dr Yeo was extremely Honest about his advice regarding my condition (I really REALLY wanted braces) But he advices that getting braces for my case would do more harm than good because my crowding is very minimal, his honest advice despite …
Reply from the clinic

Thanks for your kind review! Hope to see you soon for your next visit!

Tan WaiYee via Google 5.0 out of 5
Dr yeo is very professional and gentle during the treatment/ adjustment time
Reply from the clinic

Thanks a lot for your kind review!

YS Yan via Google 5.0 out of 5
Good services provided by Ira and Dr. Yeo. Professional, experienced and friendly Dr Yeo in teeth bracing. Ira always help with my appointment schedules. I'm always happy to visit here :)
Hasan via Google 5.0 out of 5
I choose Alpha Dental at KSL because KSL have many self care amenities such as hair cut, facial, nail, massage, indoor playground, retaurants, grocery shopping. Can schedule once a month to have braces treatment and do other self care …
Reply from the clinic

Thanks for your kind review! We hope to see you soon!

KarYee via Google 5.0 out of 5
There are 2 clinics in KSL and the one we went is located on level 3 (or they named it as L2). Been here a few times before I wrote this review. We always asked for Dr Aw as she is so nice and patient, she will explained everything in detail and only recommend the essential treatment. Charges wise is very reasonable.
Reply from the clinic

Thanks for your kind review! Hope to see you again for your next check up!

Bella Thong via Google 5.0 out of 5
Highly recommended!! I was attended by Dr Aw, she is detailed and comforting. She will let u know what she is doing and inform u if there will be discomfort. The scaling and …
Reply from the clinic

Thanks a lot for your kind review! Hope to see you soon for your next check up!

melvin via Google 5.0 out of 5
first time doing extraction, but thanks to Dr. Aw, she is a very kind doctor, always make sure so I didnt feel too much pain, and before doing any treatment she always explain it all in detail, the customer service via whatsapp is also very responsive, thanks!
Reply from the clinic

Thanks for your kind review! Hope to see you soon!

Jessie Cheng via Google 5.0 out of 5
I am having my teeth braces journey with Alpha Dental and Dr Yeo. Professional and knowledageable dentist with really good skills, painless with the tooth extraction. Prompt and smooth in arranging appointment for each visit too. Highly recommended!
Reply from the clinic

Thanks a lot for your kind review! Hope to see you soon!

Xin Yie Ku via Google 5.0 out of 5
Many thanks to Dr Yeo Wee Kwong who served me with his professionalism and patience! I’m doing my first orthodontic treatment by Dr Yeo, he is very friendly and always explains in details during the process. …

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