SmileJet

Patients

Reviews of Alpha Dental Clinic KSL City Mall.

Johor Bahru, Malaysia. 184 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.4 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: High

Last written 25 May 2026

This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.

Authenticity

8/10

Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.

Treatment quality

7/10

Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.

Cleanliness

6/10

Baseline 7: hygiene protocols described. Final 6.

Team

8/10

Baseline 8: dentist Dr. Karyn, Dr. Aw named. Final 8.

Price value

7/10

Baseline 8: transparent and competitive treatment costs. Final 7.

Tourist suitability

8/10

Baseline 8: tourist support confirmed. Final 8.

What comes up well

  • Led by experienced dental specialists including Dr. Karyn
  • Partners with leading laboratories for high-quality restorations
  • Provides solid support for international patients

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.7

out of 5, from 184 reviews

5 161
4 8
3 3
2 3
1 9
L Tan via Google 5.0 out of 5
Had my usual twice-yearly scaling and polishing done here by Dr Yeo. Thank you for your excellent service!
Reply from the clinic

Thanks a lot for your review and we are glad you had a great experience here. Looking forward for your next visit!

Hao Yuan Shy See via Google 5.0 out of 5
Alpha Dental (KSL City) alludes five lily white values. Professionalism, Dedicated, Client Centric, Problem Solver, and simply Awesome. …
Mahendran Arul via Google 5.0 out of 5
The dentist did a fantastic job extracting my rotten molar.. took.only 20 mins I did.not feel a.thing.. prices are very reasonable
Michael Ang via Google 5.0 out of 5
Have always been wanting to do braces and to do it the more economical way (compared to SG), I have previously attempted to contact some dental clinics in JB few years back. However, response was always slow and difficult to communicate, I …
Geraldine Chang via Google 5.0 out of 5
Visited Alpha Dental (KSL) on Friday 15/11/19 after recommended by my Brother's GF. Initially was kind of worry as I has phobia of the screeching scaling sound and after the last visit bad experience from another hospital dental clinic. …
Sheereen Teo via Google 5.0 out of 5
Visited Alpha Dental KSL Mall to make a pair of orthodontic retainers and the experience from start to end was smooth and an overall pleasant experience. …
L Xiang Xiang via Google 5.0 out of 5
Kind and friendly staff. Open time all day and fast reply on WhatsApp makes convenience. Modern and calmly environment.
曹提發 via Google 5.0 out of 5
Great experience! Fair price. The doctor was very nice. First time getting braces, felt great! ❤️
anita lim via Google 5.0 out of 5
Clean and modern equipment, the clinic though small, is fully equipped and comfortable. Dentist is friendly and exceptionally gentle, highly recommended especially for those afraid of pain.
Suzana Aman via Google 5.0 out of 5
Chanced upon Alpha Dental while on shopping trip at KSL. Did a quick appointment set up for my daughter for braces. Ms Raha was very informative on treatment procedures & packages. …
Eddie Neo via Google 5.0 out of 5
I’m from Singapore and was recommended by my friend who did her braces with Dr Yeo from Alpha Dental. I had 1 root canal session and fixed 2 crowning I must say I’m very happy with what I paid for. We all know how expensive Singapore dental …
Shee Leng Tee via Google 5.0 out of 5
Awesome and friendly team, Dr Yeo is very professional. definitely the best dental to visit
Mrs Kueh via Google 5.0 out of 5
I had been avoiding dentists for years until I met Dr. Yeo. Such a great dentist! He always makes sure I'm okay before proceeding and explains his entire process to me. Very reasonable pricing. I highly recommend this young and handsome …
rosett rosario via Google 5.0 out of 5
Their service is good with friendly staff. The dentist, Dr. Enrico Ng does his job professionally and makes his patient feel relaxed and calm. I will surely come back to their clinic should we need any dental services in future and would surely recommend them to friends.
Alvin Lam via Google 5.0 out of 5
Dr.Yeo explained process step by step and advised on the options for my braces in details. Friendly guy and straightforward guy too. Pricing is quite reasonable compared to other clinics around SG and JB. Highly recommended and would even …
Ray Kwan via Google 5.0 out of 5
Professional and excellent service. Dr Yeo and his team are very friendly.
hazzan sulaiman via Google 5.0 out of 5
Professional and excellent service. Dr Yeo and his team are meticulous in explaining their products so that his patients are well-informed. 👍🏻👍🏻 …
Arif via Google 5.0 out of 5
Excellent service! Dr Yeo and his team were meticulous and detailed in explaining his products & services to ensure that his patients are well informed. Both my wife and I engaged his services to fix Damon Braces for us. Thanks!
Fiona Grace Vergara via Google 5.0 out of 5
Dr. Yeo is an excellent dentist and he is very professional while doing his procedures. The staff in the clinic are all very nice, attentive, and helpful. In terms of the clinic surroundings, it is very clean, and has a nice waiting area …
Chris Tay via Google 5.0 out of 5
Great service and fast response. I share my tooth trouble to this clinic and amazingly, the staffs are very …
Maira Ramona via Google 5.0 out of 5
always having pleasant experience during monthly appointment for my braces.. Dr Yeo is really professional , polite n gentle in doing his job. very clear explanation. i'm always feel comfortable when having treatment in this clinic.. the …
John Poh via Google 5.0 out of 5
Visited Dr.Yeo to have my impacted wisdom tooth extracted due to extreme pain. When I visited the dentist today, I was attended to within 5 mins. Dr Yeo is very professional and Super friendly! Dr Yeo was kind enough to accommodate to my …
Reply from the clinic

thanks for the recommendation, see you soon!

Sylvia Lim via Google 5.0 out of 5
I love the convinient location of the clinic and long operating hours. Professional dr and nurse make me feel safe to have treatment here
Reply from the clinic

Thanks!

T JM via Google 1.0 out of 5
I do not recommend this clinic for scaling and polishing. Despite arriving 5 minutes early, the male doctor rushed the entire procedure in just 8 minutes. It was far too fast to be thorough. He was very rough and kept poking my gums throughout the session. When I asked him to avoid two sensitive corners on my upper canines, he simply skipped scaling the entire upper back of my mouth instead of…
Read the rest of this review

f being careful. This was the shortest and most unprofessional dental cleaning I’ve ever had. I will not be returning.

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