Patients
Reviews of Alpha Dental Clinic KSL City Mall.
Johor Bahru, Malaysia. 184 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Karyn, Dr. Aw named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Karyn
- Partners with leading laboratories for high-quality restorations
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 184 reviews
My husband went to this dental clinic for his dentures.The dentist patiently observe his teeth and gave him three option to choose...she also tell us which is the best option according to my husband's case..I strongly recommend this dental to everyone thanks
Reply from the clinic
Thanks for your kind review! We hope to see you again!
I strongly recommend this dental as the entire performance was wonderful. The staff service via WhatsApp was reply promptly and patience during working hours, I have changed my appointment time for fews time but they're still coordinate the …
Reply from the clinic
Thanks a lot for your kind review! We are looking forward to see you again for your next braces adjustment!
Dr Aw provided excellent and professional service and staff were very helpful! Did an internal bleaching of teeth and whitening. The results were instant and exceptional! Dr Aw explained the entire process very clearly and brought me …
Reply from the clinic
Thanks for your kind review. We are glad that you have a great experience with Dr Aw. Looking forward to see you soon!
I found Dr Yeo for braces through a friend's recommendation. The doctor's skills are very good. I like the service here very much. The attitude is very good, and the price is very reasonable!
Reply from the clinic
Thank you, it was a pleasure to serve you. See you next time!
Great service and great knowledge about braces ~ My braces has been 8months and the results was fantastic!
Reply from the clinic
Thanks for your kind review. We are looking forward to see you for your next braces adjustment!
I had my tooth filling done by Dr. Pang Khai Ling. I am quite satisfied with the pleasant dental services rendered. Thanks for her professionalism and patience. The overall process was well taken care by her, not just one but other tooth …
Reply from the clinic
Thanks for your kind review. We are glad you have a great experience with Dr Pang. Looking forward to see you again!
Strongly recommend this dental. I'm doing my first teeth bracing by Dr Yeo. He is very professional and patient. He help me know more about my teeth problem, let me know the process of bracing, and ask me to consider deeply first before …
Reply from the clinic
We are glad that you have a great experience here. Thanks for your kind review and looking forward to see you soon next braces adjustment!
Dr. Yeo is very professional; the tooth extraction was completely painless. Highly recommended! 👍🏻 …
Reply from the clinic
Thanks for your kind review!
Entire experience at the clinic was amazing. From easy registration to very detailed dentist. Thank you Dr Swan for clean teeth. She was so patient and detailed when she did my scaling cause I have rather crooked teeth and she made sure I …
Reply from the clinic
Thanks a lot for your kind review, and we are glad you have a great experience with Dr Swan. Hope to see you soon for your next cleaning appointment!
went here to extract my wisdom tooth, and Dr Aw was my dentist who was very friendly and professional. At the beginning I was kinda worried because it was my first time extracting tooth, but Dr Aw managed to …
Reply from the clinic
We are glad that you have a great experience with Dr Aw for your wisdom tooth extraction. We are looking forward to see you for your upcoming braces appointment!
Me and my husband first time went to this dental clinic, the environment is clean and staff is kindly.We went appointment for Dr Aw and everything was well done. She is very nice,we really appreciate and thankful for her patience, helpful and service .🙏🙏🙏 …
Reply from the clinic
Thanks for your kind review! We are looking forward to see you again for your next review!
My first experience at Alpha Dental Clinic (KSL City Mall) was great! Did an express whitening session which includes scaling and polishing with Dr. Aw and the entire session went smooth sailing. …
Reply from the clinic
Thanks for your kind review and we are glad you have a great experience here. Do keep in touch and see you soon for your next check up!
Booked an appointment at 3.30pm. I reached earlier so I won't be late for the appointment, 3.50pm I still seeing other customers going in to have their dental check instead. I asked reception when was my turn. She then replied to me, after …
Went for an appointment with Dr Karyn with 2 seniors and everything was well done. Decent service, quiet environment and modern facilities, and the dentist was very detail orientated and that reflected in her work as well! …
Reply from the clinic
Thanks for your kind review. And we are glad you had a great experiences with our dentists here. Hope to see you soon!
My girlfriend had lost her retainers and the clinic were able to schedule her the next day. Service is fast and the people are sincere! Doctor Yeo was able to assist and replace a new retainer for her quickly. …
Reply from the clinic
Response from the owner Edited 2 years agoThanks a lot for your kind review. We are glad that she is hapoy with her services here. Looking forward to see you soon!
Dr Yeo very patient, gentle and professional. The price is reasonable and the service provided is excellent.
Reply from the clinic
Thanks for your kind review. We are glad you have a great experience here. Hope to see you soon!
My husband had a good experience at this clinic. They were very responsive when we called. He needed to extract his tooth. Cost RM2XX. Very reasonable. Definitely will come back
Reply from the clinic
Thanks for your kind feedback. We are glad you had a great experience here, looking forward to see you soon!
The doctor is very professional and patient ! Highly recommend ! Reasonable price !
Reply from the clinic
Thanks for your kind review! Hope to see you soon!
Dr Yeo Wee Kwong is an outstanding dentist who served me with utmost patience and professionalism! …
Reply from the clinic
Thanks a lot for your kind review. We are glad that you are satisfied with your final braces results. Hope to see you soon in your next review!
DO NOT come here. At least not for whitening or retainer. I came here for both procedures. The experience and result were both bad. …
Reply from the clinic
Thanks for your feedback, very sorry we can’t rectify your issue even after all explanation and refund is being made. Since you mentioned the dentist in Singapore commented on the retainer being too … More
Good for general dental cleaning but poor experience with retainers. Rough edges and cause bite trauma to mouth.
First time visit this dental clinic, Doctor Yeo Wee Kwong was very good and attentive to my concerns. He also carefully examined my teeth and give advice according to my teeth condition. Thumb up for the skill and service! ⭐⭐⭐⭐⭐
Reply from the clinic
Thanks for your feedback and we are glad that you had a great experience here. Looking forward for your next round of check up here!
Prompt service with appointment made! Reasonable pricing and does not offer you services you don’t need. …
Served by Dr Ng for checking and scaling! highly recommended her, she is so meticulous, patiently answered all my questions, cleared my doubt on tooth decay that made me worry for sometime. Finally it clearly explained by her!! …
Reply from the clinic
Thanks for your feedback. We are glad that you had a great experience here, and we looking forward for your next routine check up!
Want the same for your own teeth? Send a photo and we will come back with a written quote from Alpha Dental Clinic KSL City Mall.
Ask on WhatsApp