Patients
Reviews of Alegra Odontologia.
Florianópolis, Brazil. 75 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 75 reviews
Excellent service! They saved me from a terrible toothache 😍 Thank you to the whole team ☺️☺️ …
My experience at Alegra Odontologia is always excellent. From reception to the final treatment, everyone is very attentive and friendly. I highly recommend them!
I received excellent service from the reception staff to the professional who assisted me. I highly recommend them.
From the moment I booked, everything went according to schedule and as agreed. The clinic is very well located, in a central area with nearby parking. I received exceptionally good care from Dr. Jean. I felt absolutely nothing, even though I'm one of those patients who don't feel comfortable at the dentist, but Dr. Jean was very careful, attentive, and confident throughout the procedure.
Excellent space and service from the professionals. Dr. Jean is very attentive.
In gratitude for the excellent care from Dr. Cynthia, I felt welcomed and treated extremely well. I recommend her to everyone for endodontic treatment, as that is what I underwent. A very cozy and elegant environment ✨❤️
Reply from the clinic
Hi Ana! How sweet!!!! Thank you so much for your feedback! You can always count on us!
From the first contact, everything was great, both the service by phone and in person. João was always willing to help and very polite. The professionals who work there are also great. I highly recommend it.
Reply from the clinic
Thank you, Rita. We are happy with your feedback. We are here to help in any way we can! Warm regards.
Amazing service via WhatsApp!!! Fast and efficient. Thank you João for the personalized service and help. I recommend them!
Reply from the clinic
Thank you, dear! You can always count on us!!!
The doctor is wonderful, I was very scared, and she made me feel super calm. It didn't hurt at all, just the discomfort of the anesthesia. Even though it was through my insurance, she provided excellent care!
Reply from the clinic
Thank you for your feedback!
I would like to thank Dr. Gen and his team for their excellent service. I'm terrified of going to the dentist, and when I had a small problem, Dr. Gen is an outstanding professional. He did everything to make me feel safe and confident, and he even solved my problem. I highly recommend him. Thank you so much for everything!
Reply from the clinic
Jamile! How wonderful to read this!!! Thank you so much for taking the time to write this review. It reinforces what we believe in! It's very special when patients who actually come to our clinic leave reviews; this way they can understand our purpose. We are very happy with your review and with the opportunity to take care of your smile together with you! We hope to see you soon to continue everything we started! A big hug.
I had a consultation with Dr. Jean and received excellent care! He is a highly skilled and attentive professional, conveying a great sense of security and care throughout the entire procedure. I highly recommend him!
Reply from the clinic
Hi Sabryna! Thank you so much for your feedback and kind words! Feel free to contact us if you need anything!
At Alegra I found confidence and that fear of going to the dentist was left behind. With Dr. Jean Will's persistence and patience in explaining the reasons for self-care with oral health, I understood the need for going to the dentist to be a habit, for myself. Not to mention the incredible, welcoming, beautiful environment, the view from the chair to the sea, it causes well-being, in other words,…
Read the rest of this review
, as I said, going to the dentist at the Alegra clinic has become very special, a lot of confidence in all the professionals. Just grateful, understanding that preventive care is all good!
Reply from the clinic
Response from the owner Edited a year agoThank you! We are grateful to have you with us on this journey. Thank you for considering us a benchmark for quality and service for so long, Lu. Thank you for your constant affection and friendship!! How wonderful it is to read this and know that this affection is genuine. Thank you for letting us take care of your smile, Lu! Hugs!
Terrible. They rescheduled my appointment 3 times, each time with a different reason. Lack of responsibility and professionalism.
Reply from the clinic
Response from the owner Edited a year agoHello Lucas, Thank you for your reply. I apologize, we had a series of unforeseen events and issues at the clinic last month, adjustments were necessary to prevent similar situations from happening again. Your last cancellation was due to adjustments by your provider that are not in line with what we can offer. Our technical manager will contact you to explain the situation. We tried to contact you by phone but were unable to reach you. That's a shame! We would like to understand this situation and perhaps suggest something to minimize this first impression.
They are very attentive, especially Dr. Jean. He always explains the treatment and its necessity, which makes all the difference!
Reply from the clinic
Mateus, my friend! You can always count on us!
My experience has been very good over the past few years. Everyone is very attentive, always helpful and kind. I previously had bad experiences when it came to "dental care," but that's over. I thank the entire Alegra Odontologia team.
Reply from the clinic
Thank you for your message and feedback, Jessyca! You can always count on us! Hugs
Great location, affordable prices, and impeccable service! Dr. Jean is very attentive, and Dr. Cynthia is an incredible professional. I will return whenever I can!
Reply from the clinic
Dear Milena! Thank you for your feedback. It fills our hearts with joy and enthusiasm. Thank you for your trust! You can always count on us.
It was magnificent! João is very helpful, polite, and at the same time treats people with affection and great respect.
Reply from the clinic
Thank you, dear! It's so good to read such a positive review! You can always count on us! João will receive your compliments, and what you said is absolutely true. We are proud to have people like João on our team!
Terrible I had a terrible cleaning experience. After leaving, I went to another clinic and had another cleaning done. The dentist was almost an hour late. Everything was awful.
Reply from the clinic
Hi Regina! How are you? I hope you're well! We did have a major scheduling conflict with the doctor that day, and as we did on the day itself, we apologize again for what happened. Even so, our representative will contact you to better understand what happened that caused this negative reaction.
Excellent service and care. I've been getting my teeth treated at Allegra for 4 years and have always been able to count on the support of several highly qualified and experienced dentists. I recommend them!!
Reply from the clinic
Great, Luiz! Thank you for your report. You can always count on us!
I received excellent care from Dr. Cynthia and João. Great service, wonderful and cozy environment, and excellent professionals! I highly recommend them!
Reply from the clinic
Hello Leidiane! Thank you for your feedback and kind words. We wish you success in your life and know you can always count on us! Big hug!
I needed a root canal and was quite nervous. However, Dr. Cynthia was very attentive to me, and she performed my entire root canal treatment without any pain or discomfort... quite the opposite, it even made me sleepy, it was so smooth. Thank you, Dr. Cynthia 🙏 …
Reply from the clinic
Thank you so much, Ana Paula, for sharing your experience with us. We appreciate your kind words, and know that our appreciation is reciprocated!
Professionalism and competence. Problem-solving skills. Respect and attention to patients. Excellent service.
Reply from the clinic
Cintia, dear, thank you for your feedback, you can always count on us!
Wonderful experience, excellent service both at reception and during the consultation with Dr. Cyntia, friendly and warm people, I felt very well taken care of from beginning to end.
Reply from the clinic
Thank you, dear! Reviews like this further reinforce our purpose! Thank you so much!!!
I received excellent care when I needed gum surgery. I thought it would be very complex, but they explained everything, reassured me, and everything went very well, even better than expected! Thank you so much, you are excellent professionals!
Reply from the clinic
Jean, thank you for your feedback! Surgical procedures often cause insecurity and discomfort, don't they? There's no successful treatment without understanding. Explaining the procedures before performing them makes all the difference! Thank you! You can always count on us!
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