Patients
Reviews of Advanced Dentistry SMILE FACTORY.
Madrid, Spain. 79 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 79 reviews
Personalized service and wonderful attention from all the women who work at the clinic, from the orthodontist and dentist to the assistant/receptionist. I'm about to finish my invisible orthodontics treatment with them, and I'm so grateful for their encouragement throughout the entire process. Now my middle son is also getting invisible braces at this clinic, and he's absolutely thrilled with…
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them. The progress is noticeable quickly. So, after all these years of our whole family going to this clinic, I give them a 10 out of 10… 5 stars doesn't seem enough for the incredibly professional work they do. Thank you, ladies, you're a fantastic team.
Reply from the clinic
Thank you so much for your kind words, Mar. We're a family clinic and we love this personal touch and your trust. The whole team appreciates you. Hugs to the family!
It's an exceptional clinic, both in terms of the staff's personal attention and their professionalism. Every time I've been there, they've been punctual and I've felt they've dedicated as much time as necessary to me. They've been honest in recommending treatments, whether to proceed with one or another, or not to do it at all. I've been going for a few years now, and even though it's not as close…
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to me anymore, I definitely plan to continue going.
Reply from the clinic
Thank you, Raquel. The important thing is to identify the root cause of the problem to avoid over-treating. The whole team works hard to organize our schedules and avoid overloading them. We value your time. Warm regards.
My experience has been entirely positive. I'm very happy with Dr. Almudena, who is a fantastic professional, and who, along with Virginia, treated me with great care. I'm continuing my treatment with her and have complete confidence in her. Thank you so much for your attention; I wholeheartedly recommend her.
Reply from the clinic
Thank you so much for your review, Valeria. It's a blessing to have such wonderful patients, and I appreciate your trust and kindness. 🧡
I'm so glad I met Dr. Almudena Sanchez. She's the best dentist I've ever seen. I'm not saying there aren't many good dentists, but she's impeccably caring, incredibly sensitive, and skillful. I didn't even realize when they gave me the anesthetic. I'm so happy, and if you're a stressed or nervous person, she's the one for you. She has incredible patience and exudes a great sense of calm.
Reply from the clinic
Thank you so much for your review, Delimer. I'm so glad you feel that way. The best part of my job is meeting patients like you and bringing back your smiles. See you soon. Hugs.
They always treat me wonderfully and are excellent professionals. I've had several appointments there, from wisdom tooth extractions to cleanings, and I always leave delighted. Thank you for everything.
Reply from the clinic
Thank you so much for your trust, Carlos. We are very fortunate to have you as a patient. Best regards. Happy summer! 🙂
Outstanding service. Very professional, they always treat you with kindness and the quality/price ratio is very good.
Reply from the clinic
Thank you so much, Julia, for sharing your experience. We try to make your visit as pleasant as possible, and with patients like you, everything is easier 😃
My trusted clinic. All the staff are wonderful. I'd like to highlight their professionalism, their ability to inspire confidence, and the immaculate condition of the center. Thank you, ladies!
Reply from the clinic
Thank you, Vanesa, for your feedback and choosing us. We take great care of both you and the clinic so you feel comfortable and at ease. Hugs 😊
I have to rate Dr. Almudena Sánchez's care as excellent. My only question is whether she's a better professional than a person, or a better person than a professional. Her assistant, Virginia, is a delight and very good at her job.
Reply from the clinic
Thank you so much for your kind words, Jose. How fortunate we are to have patients like you and your family. Big hugs 🫂
My experience has been unbeatable: the solution to my problem was quick and efficient. The staff is very professional and attentive. The facilities are good and centrally located.
Reply from the clinic
Thank you so much, Emilia, for your review and for being such a wonderful patient. We're so glad we met your expectations. We strive for success in our treatments and for your comfort. Warm regards.
My experience at Smile Factory couldn't be more satisfactory. I'm extremely sensitive to any oral discomfort, and here they not only resolved my implant problem, but they did so without causing me the slightest discomfort. I'm not even talking about pain, just discomfort. And throughout the entire treatment, they were incredibly kind and exceptionally competent. Therefore, I highly recommend them.
Reply from the clinic
Thank you so much for your review, Manuel. You have no idea how happy it makes us to read it. We are very focused on making treatments as comfortable as possible for you, with the utmost care and empathy. ♡
Personalized service and wonderful attention from all the women who work at the clinic, from the orthodontist and dentist to the assistant/receptionist. I'm about to finish my invisible orthodontics treatment with them, and I'm so …
Excellent experience, Almudena and Virginia are excellent professionals. I loved having my dental treatment with them. I was due for a dental curettage. The price and professionalism were unbeatable. Without a doubt, they will be my trusted place for future cleaning sessions! Thank you!
Reply from the clinic
Thank you so much for trusting us, Carmen. These expressions of affection are a pleasure. We work constantly to make you feel comfortable and provide you with the best service. ☺️
I was recommended this place and I loved it. They are very friendly and efficient.
Reply from the clinic
Thank you, Antonio. Word of mouth is the greatest gift our patients give us.
I've been going to the clinic for years, and they're super professional, have competitive prices, are helpful, and explain everything and make everything as easy as possible. Thank you!
Reply from the clinic
Thank you for your trust and loyalty. 😊
Highly recommended. I had an implant and everything was perfect. The surgeon, Almudena, is super professional. It's painless, they meet deadlines, and the results are fantastic. I would do it again.
Reply from the clinic
Thank you so much, Alberto. We work every day to achieve the best results by performing minimally invasive surgeries and shortening treatment times. Best regards.
A great experience at this clinic. Very professional, and the staff is exceptional. They provide excellent advice.
Reply from the clinic
Thank you for your review. It's essential for us to offer the right treatment to each person. Best regards. 🙂
I discovered them by chance a year ago and they treated me wonderfully. Since then, I go whenever I need to. Highly recommended.
Reply from the clinic
Thank you so much, Sergio, for your trust. A happy patient is a great satisfaction for us. 🙂
Very happy with the service and the staff; they are super friendly and professional. I 100% recommend them. They are very fast and the atmosphere is very peaceful. They are great! I am extremely satisfied. 😁👍😁 …
Reply from the clinic
Thank you so much for your feedback, Eva. Your time is precious to us, which is why we work in an organized way to deliver the best results in the shortest amount of time, but always without rushing. Hugs! 🤗
I've had two treatments with them, and everything went brilliantly. They're very professional and attentive to their patients. They recommend exactly what's best for you, no more, no less. I highly recommend this clinic.
Reply from the clinic
Thank you so much, Victoria, for your kindness. We appreciate that our transparency and approachability are valued. We are committed to the health of our patients and to providing excellent care. Warm regards and HAPPY NEW YEAR!
Professionalism, empathy, and excellent, modern facilities. A perfect ten for my new dentist.
Reply from the clinic
Thank you so much for choosing us, Victor. We believe it's essential to stay up-to-date with both techniques and equipment. And for us as your patients, you're a 10 out of 10!
I've been a patient at this clinic for several years, and I must say that the treatment and quality of service are excellent. Specifically, I've had teeth whitening, root canals, endodontics, and implants. The price is much more competitive compared to other clinics (at least in the Retiro-Goya area, which is the one I'm familiar with). The follow-up care is also excellent, and the facilities…
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are quite new. In my opinion, highly recommended.
Reply from the clinic
Thank you for sharing your experience, Javier, and for your loyalty over the years. We believe our work doesn't end with the consultation; it certainly deserves follow-up. We're pleased to know that this service, in addition to the care we provide at our center, is valued. Best regards.
I have a phobia of dentists, and since I started going to this clinic, I feel cared for and stress-free. The treatment is professional and very humane. I've had several treatments, and I've been delighted with the results and the staff every time. As for the prices, they're not exorbitant or inflated at all. I've finally found a place that truly respects its patients. Thank you, Smile Factory.
Reply from the clinic
Thank you so much, Sonia. We're so glad to hear you feel this way; the well-being of our patients is very important to us. We strive to keep our prices competitive while always offering the highest quality. It's a pleasure to have you visit us.
In addition to being professionals, they are very attentive and friendly. The human treatment is great. They keep you informed of everything and are attentive to you throughout the entire process. They are very flexible and dedicate the time necessary to each of the interventions. I will continue to go to this clinic and recommend it to anyone looking for one.
Reply from the clinic
Thank you, Carlos, we appreciate your review. For us, each patient is an individual with a name and unique needs, and we keep that in mind. Our entire team has chosen this profession out of passion, and we greatly value our patients' opinions and how you feel. See you soon. Warm regards.
For a foodie, a trusted dentist is vital. My job as a foodie is to keep my teeth healthy. At Smile, the entire team is great; they care, you're just a WhatsApp away, and that's priceless. I definitely hope to continue visiting them for many years to come.
Reply from the clinic
Thank you so much ❤️. Restoring or correcting chewing function is of course essential. We work to provide you with the best care and service. We hope to continue treating you for many years to come!
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