Advanced Dentistry SMILE FACTORY reviews

Nacho Araújo via Google 5.0 out of 5

Excellent service and complete professionalism. They were always attentive when recommending and performing treatments. Whenever I had a problem or question, they resolved it immediately.

Reply from the clinic

Thank you so much for your review, Ignacio. Treatment and communication are much smoother when the patient is fully cooperative, and that was certainly the case here. Best regards 👋

Raquel Murillo Garcia via Google 5.0 out of 5

I went with my son and we were delighted. The work and service were impeccable. Also, being a child, the patience of the entire staff in treating him and explaining everything with care was tremendously appreciated.

Reply from the clinic

Thank you so much, Raquel. Patients like you make our work much easier. The collaboration of the mother and/or father is essential, and your child's behavior was impeccable (it shows the work done at home). In our practice, we put all our care, professionalism, and respect into our work with them. Warm regards.

Raquel Cepeda via Google 5.0 out of 5

It's an exceptional clinic, both in terms of the staff's personal attention and their professionalism. Every time I've been there, they've been punctual and I've felt they've dedicated as much time as necessary to me. They've been honest in …

Reply from the clinic

Thank you, Raquel. The important thing is to identify the root cause of the problem to avoid over-treating. The whole team works hard to organize our schedules and avoid overloading them. We value your time. Warm regards.

Alicia Gomez via Google 5.0 out of 5

My experience has been very good. I've been getting my teeth fixed for two years now and everything has been perfect. They're excellent professionals.

Reply from the clinic

Thank you for your trust, Alicia. Best regards.

Laura Gonzalez via Google 5.0 out of 5

Excellent professionals, especially Dr. Almudena. Very welcoming and friendly service. I definitely recommend them 100%.

Reply from the clinic

Thank you so much, Laura. I'm happy to share the love and dedication I put into my work. 💕

Madara Ose via Google 5.0 out of 5

Very happy with the service I received; they were professional and the prices were reasonable. They kept me informed throughout the process. They definitely know what they're doing!

Reply from the clinic

Thank you for your review, Madara. We know the current situation is difficult and we're trying to adjust our budgets. Best regards.

Jone Fernandez Bravo via Google 5.0 out of 5

The first time I went was because it was nearby, and since then I've been back every year for checkups. They're a really great team, and I have complete faith in their judgment. It's always a pleasure to return!

Reply from the clinic

Thank you, Jone. We're delighted that you chose us and that you're our patient. We hope to continue earning your trust. Hugs.

Rocio Diaz Garcia via Google 5.0 out of 5

I went on a recommendation, and I was delighted with the treatment I received. Plus, the prices were very reasonable.

Reply from the clinic

Thank you so much, Rocío, for your review, and thank you to everyone who recommends us so kindly. Loyalty and trust are so important these days. Hugs.

Erick Canale via Google 5.0 out of 5

I chose them because they were close to my house and because of the excellent reviews I saw on Google. Reality has exceeded my expectations. The service is friendly and professional, and the prices are fair (although when it comes to health, price is a relatively minor factor for me). I feel supported throughout the entire process. It's a pleasure to find professionals of this caliber.…

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Congratulations and thank you!

Reply from the clinic

Thank you so much for your trust, Erick. It makes working with you so much easier, and it's amazing how well you followed our steps to achieve a successful treatment. It's a pleasure to have patients like you 😊

Stefania Borreca via Google 5.0 out of 5

Dr. Almudena solved a problem I've been having for a year. Excellent treatment, everything was excellent! My judgment is excellent! Thank you.

Reply from the clinic

Thank you so much for your review, Stefania, and for your trust. We're delighted to have you as a patient 😊

Olga Evsikova via Google 5.0 out of 5

My go-to dental clinic for everything really, most of doctors speak English ☺️👍 …

Reply from the clinic

Thank you for the trust Olga :)

Inmaculada Rodriguez via Google 5.0 out of 5

There's no better place to go to the dentist! They're very friendly, and everything I've had done there hasn't been any pain.

Reply from the clinic

Thank you so much, Inmaculada. Your words warm our hearts, and we will continue working to make you feel this way always. We are so lucky to have you as a patient. Hugs.

Olvido Andújar via Google 5.0 out of 5

I'd always been afraid of the dentist, but meeting Almudena saved my smile. She's an excellent professional, empathetic, and honest. Going to the dentist with her is like going to see a friend. You go looking forward to it. Highly recommended.

Reply from the clinic

Thank you so much for your kind words, Olvido, and for trusting me. I'm so glad to have met you and helped you. See you at the next appointment! 😚

Alicia Ramos Triano via Google 5.0 out of 5

Great professionals with enthusiasm, resources, empathy and a sense of humor.

Reply from the clinic

😁 With patients like you, Alicia, everything is so much easier. Thank you for your review and for making our consultations so much more enjoyable! Hugs

Tanis Bollain via Google 5.0 out of 5

I was looking for a dentist in Lavapiés, and after a year, my dental health and my smile have completely transformed. But in addition to being professional, the team also shows extraordinary empathy. Serious, professional, empathetic, and respectful.

Reply from the clinic

Thank you so much for trusting us and sharing your experience. We're happy to share those feelings with you. Hugs.

Aureliano Anta Serrano via Google 5.0 out of 5

I've been to several clinics, and Smile Factory is undoubtedly the best in terms of quality, professionalism, price, excellent service, and customer care. You're sure to receive the best and most durable treatment for your teeth. I recommend it 100%! 🍀 …

Reply from the clinic

Thank you, Aureliano. We also give you 5 stars as a patient 😀

teresa isabel carbon alvarez via Google 5.0 out of 5

My clinic is the one I trust completely, for me and my family. They are very friendly professionals who offer the best solution to any dental problem you may have. The care and personal attention, as well as the follow-up care for any treatment, are unbeatable.

Reply from the clinic

Thank you so much for your kind words, Teresa. We will continue striving to make you feel at home and meet your expectations with our treatments. Sending a big hug to you and your family; we are so fortunate to have you as patients.

Abel Navajas via Google 1.0 out of 5

My go-to clinic to this day! When Dr. Almudena isn't there, the service declines exponentially! It took me 10 days to find an appointment... instead of the usual cleaning, it was a 5-minute checkup. Change of schedule and travel only to be told "make an appointment when you can for cleaning"? When it was already known, there's no explanation.

Reply from the clinic

Hi Abel, I'm so sorry for any inconvenience this may have caused you. We try our best to manage our schedules. We'll work to ensure these misunderstandings don't happen again. Best regards.

Barbara Vazquez via Google 5.0 out of 5

This clinic is run by a small team of highly skilled professionals. They offer friendly and professional service. I had my orthodontics done there and everything was perfect! Whenever I've had an issue, they've taken care of me quickly and efficiently. The clinic is spotless and they're very punctual. I definitely recommend them!

Reply from the clinic

We're so happy to read your review, Barbara. Thank you for rating our work and happy new year. We try to give you the best service possible. 😊

Rosana Ashbaugh via Google 5.0 out of 5

100% Recommended. Excellent professionals and unbeatable service. I went for an implant and I couldn't be happier with the result. Since then, it's been our go-to clinic. Dr. Almudena Sánchez is a fantastic professional.

Reply from the clinic

Thank you so much, Rosana. My best wishes to you in this new year. It's a gift to read your review. Big hug 🧡

jenibeauty via Google 5.0 out of 5

Our trusted center, with a fantastic team of professionals. The service is unbeatable. 100% recommended.

Reply from the clinic

Thank you for your feedback, Jeni. We're delighted to have you as a patient and we'll continue trying to improve 🙏

Eva Ruiz via Google 5.0 out of 5

Delighted with Smile Factory, exceptional service in every aspect. I'm so lucky to have found a team of professionals like them.

Reply from the clinic

Thank you so much, Eva 🧡. We're happy to read your review and we'll continue working to give you our best.

María Menchaca Paz via Google 5.0 out of 5

I've been with them for six years. They're my go-to clinic. Excellent service, impeccable professionalism. They're my favorite dentists, and I never tire of telling everyone in the neighborhood. Thank you.

Reply from the clinic

Thank you so much, Maria, for your kind words. It was a pleasure meeting you. We will continue working to treat you as you deserve. Happy Holidays!

Laura Velasco via Google 5.0 out of 5

I had my orthodontics done with them and everything turned out perfectly, my dentists forever!

Reply from the clinic

Thank you so much, Laura, for your review. We're so happy to hear you're so satisfied and to have you as a patient forever! Best regards!

Reviews of Advanced Dentistry SMILE FACTORY.

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