SmileJet

Patients

Reviews of Zel Dinalya Az Ve Di Sal Poliklinii.

Antalya, Turkey. 267 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.

Back to the clinic page

SmileJet AI analysis

What these reviews add up to.

5.6 out of 10

Overall score

50 reviews read

3 public sources checked

Confidence in the reading: Medium

Last written 31 May 2026

Ozel Dincalya is an active 24/7 dental polyclinic in Antalya serving primarily local Turkish and Russian-speaking patients. Four named dentists are confirmed on the clinic website, reviews are genuine in tone with natural variation and negatives surviving, but zero verified reviews across 267 total and recurring upsell complaints in emergencies are notable cautions. The clinic lacks documented advanced technology, international accreditation, or English-language tourist support, making it a below-average fit for dental tourists.

Authenticity

6/10

Baseline 6: website exists, named staff corroborated, genuine reviews with negatives surviving, natural language variation. 0 verified reviews on 267 total pulls score down. Final 6.

Treatment quality

6/10

Baseline 6: positive implant, root canal, extraction outcomes. One incomplete resolution case and upsell concerns in emergencies noted. No CBCT or advanced tech confirmed. Final 6.

Cleanliness

7/10

Baseline 7: multiple independent reviews praise sterile environment and cleanliness. No negative cleanliness remarks. No JCI/ISO cert. Final 7.

Team

6/10

Baseline 6: four named dentists on website (Dr. Esra, Dr. Emre, Dr. Furkan listed as specialist). No verifiable post-grad credentials or board memberships. Final 6.

Price value

5/10

Baseline 6: some reviews praise affordability vs local competitors. -1: two reviews cite upselling in emergencies and high filling costs. Consultation fee charged separately. Final 5.

Tourist suitability

4/10

Baseline 5: no website; open 24/7 is practical. No English patient reviews, no tourist packages, no transfer/accommodation, no advanced imaging confirmed. Final 4.

What comes up well

  • 24/7 operating hours including holidays -- rare in Antalya
  • Four named dentists confirmed on clinic website
  • Consistent cleanliness praise across independent reviews
  • Full-mouth zirconia implant cases reported with positive outcomes
  • Russian-speaking staff noted in at least one review

Points to weigh

  • Two separate reviews allege upselling expensive treatments to patients in emergency pain
  • Zero verified reviews out of 267 total on platform
  • Consultation fee charged separately even when treatment proceeds at same visit

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.6

out of 5, from 267 reviews

5 239
4 2
3 2
2 1
1 23
kazım turan submitted to SmileJet 5.0 out of 5
We came here because my daughter was complaining of toothache. Although Dr. Helin extracted two teeth at once, my daughter felt no pain at all, and we left smiling. I had my own dental treatment here as well. For us, quality was no coincidence :) I would also like to thank Ms. Tuana; she made my daughter feel very comfortable before and after the procedure :)))
Yavuz selim Çelik submitted to SmileJet 5.0 out of 5
I came with a toothache, and while waiting in this very clean, friendly, and hospitable establishment, I can say I forgot about my pain. The treatment was very quick and professional. Thank you Dinçalyaya ♥️
Hazal Sari submitted to SmileJet 5.0 out of 5
I underwent a dental implant removal operation. The doctor and the entire team were very friendly and helpful. We would like to thank Ms. Tuana for her assistance. She helped at every stage.
Alper Güleç submitted to SmileJet 1.0 out of 5
My wife took time off from work for my 2 PM appointment today, and we arrived at the clinic early with our baby, having made all our plans accordingly. We paid the examination fee. However, despite my appointment time having passed, I saw that two patients without appointments were allowed in. When I objected to this, they clearly showed that they were acting solely out of 'commercial concerns' by…
Read the rest of this review

making the scheduled patient wait and letting the patient without an appointment/who arrived at the door in. My presence there with our baby, my wife's time off from work, and the time spent were completely disregarded. This unprofessional approach, far from the seriousness of a healthcare institution and only concerned with immediate cash flow, is unacceptable. Their excuses, such as "There's nothing we can do, we'll refund your money," "We don't know how long you'll have to wait," and "Our doctors are busy," were just the icing on the cake. I have also filed complaints against this establishment, which only maintains an appointment system on paper and puts ethical values ​​behind its commercial ambitions, with the Ministry of Health, Cimer (the Presidential Communication Center), the Provincial Health Directorate, the Turkish Dental Association, and the Local Dental Chamber.

ALPEREN submitted to SmileJet 5.0 out of 5
I went there at 12 AM with great anxiety, but they were so friendly and excellent in their fields that they dispelled all my worries. I definitely recommend them. My endless thanks to the instructors and their team ❤️
Safiye Sarıaslan submitted to SmileJet 5.0 out of 5
I was pleased with the open tooth extraction procedure. Thank you. I got rid of my urgent nighttime toothache.
Fatoş Doğan submitted to SmileJet 5.0 out of 5
I was greeted with a smile, and it was great that it was the only clinic open and performing procedures on Sunday. The complimentary tea and coffee were very nice. They do their jobs very cleanly and professionally. I thank all the staff. Don't be fooled by unfounded reviews, I recommend them to everyone.
Benim Dünyam submitted to SmileJet 1.0 out of 5
I absolutely do not recommend it. I went there for a severe toothache and nothing was done. They take payment upfront, but you wait at least one or two hours. They wasted my time and caused me to still suffer from the pain despite having gone there for treatment. I definitely do not recommend it.
Serdal Şık submitted to SmileJet 5.0 out of 5
We were greeted with smiles, my procedures were painless, and the complimentary tea and coffee were very nice. I thank all the staff and recommend them to everyone.
Salih Tekin submitted to SmileJet 5.0 out of 5
The staff were very helpful, I would like to thank the secretary, Ms. Eylül, very much. The doctor was also very gentle, I recommend him to everyone.
Zafer Koramaz submitted to SmileJet 5.0 out of 5
I came to the clinic in the middle of the night with a toothache. Thankfully, Ms. Tuana first reassured me, and then Dr. Helin quickly performed the procedure. I will bring my son as soon as possible. Thank you to the entire team.
Tuğberk Havale submitted to SmileJet 5.0 out of 5
Thanks to Ms. Tuana's care and assistance, the treatment process was very pleasant and of high quality. First of all, thank you to Ms. Tuana and the entire Dinçalya family.
Yıldız Toprak submitted to SmileJet 1.0 out of 5
I've never seen such unprofessional behavior at a private hospital. I told the secretary that my child was allergic to a specific antibiotic (his condition was life-threatening). The doctor examined him and gave a prescription. Unfortunately, because my child was very active, I couldn't ask which medication was being prescribed. When I went to the pharmacy, the antibiotic we were allergic to was…
Read the rest of this review

prescribed. I called the clinic and asked for an electronic prescription, but of course, I wanted a different medication. The secretary asked, "Did you mention the allergy at the beginning?" I didn't know whether to laugh or cry. The pharmacist, of course, didn't accept the electronic prescription, so we went back and, of course, got the prescription. It was a waste of time, and no one apologized. Let's say I gave the medication without checking, and of course, we would have ended up in the hospital. It's a sad situation; I will never go there again, and I certainly won't recommend it to anyone. Unfortunately, I also don't understand the system; why are these questions asked at the beginning and why aren't they relayed to the doctor? Or should I just do what I've always done, telling every doctor a thousand times that we have allergies?

Senem Satılmış submitted to SmileJet 5.0 out of 5
I came with a toothache and they acted as quickly as possible. I highly recommend them; I was very pleased. I especially want to thank the ladies at the reception and my dentist ❤️❤️
Ercan Satılmış submitted to SmileJet 5.0 out of 5
I came at 1 AM with a very severe toothache, and they started the treatment very professionally and quickly. I was very satisfied and I recommend them to everyone. Don't be fooled by unfounded reviews; they do their jobs professionally from start to finish.
Eylül Akbilir submitted to SmileJet 5.0 out of 5
My filler had fallen out before, and I experienced the same problem again, but I am really very happy with this last procedure. Ms. Tuana took excellent care of me from start to finish; she was both informative and very kind. I am not experiencing any problems now, and I wholeheartedly recommend her. All the doctors are very professional.
Bilge Önbaş submitted to SmileJet 5.0 out of 5
I would like to thank Esra Hanım and the entire Dinçalya team. We love them because they are friendly, attentive, caring, and very good at their jobs ❤️❤️☺️
Bahadır Onur submitted to SmileJet 5.0 out of 5
I came here on April 19, 2026, because my wisdom tooth was aching at night. The procedures were so quick, I didn't even realize when they were over. Also, my tooth was surgically extracted at that hour of the night. It's amazing that the clinic had a doctor available to perform the surgery even at that hour. May God bless my doctor; I had neither swelling nor pain. Private Dinçalya Oral and Dental…
Read the rest of this review

Health Clinic. THANK YOU SO MUCH. I'M SO GLAD YOU EXIST...💙💛

Handan Keskin submitted to SmileJet 5.0 out of 5
I came at 1:30 AM with a toothache, but they still helped me. I had a surgical extraction done, and both my husband and I are very satisfied. I went to many clinics during the day, and they couldn't help me. We would like to extend our special thanks to Ms. Tuana at the reception and to our doctor, Esra. ❤️❤️🌹🌹🌹😘😘 …
Metin Ozkocak submitted to SmileJet 5.0 out of 5
I came here for my daughter; we had two root canal treatments done. We arrived in a lot of pain, but we were very pleased and we recommend it.
ÇELİK submitted to SmileJet 1.0 out of 5
2.5 months ago, I paid 21,000 Turkish Lira for 2 root canals and fillings. But I am not at all satisfied with the fillings. I am still experiencing sensitivity and pain. I am still using antibiotics. When I went to file a complaint, they only recently issued my invoice, even though 2.5 months had passed. I do not recommend them. I will file complaints with the relevant authorities.
Hüseyin Uludağ submitted to SmileJet 5.0 out of 5
Ms. Esra removed my wisdom tooth with a smooth operation. I recommend her.
Damla Önal submitted to SmileJet 5.0 out of 5
I went for two wisdom tooth extractions and, despite my fear, I felt nothing. First of all, I was very pleased with the attention I received from Dr. Emre Polat and all the staff and assistants. My doctor's touch was very gentle, and the team's approach to patients was truly kind and reassuring. I would like to thank all the staff and my doctor very much. I wholeheartedly recommend them.
GUN gün submitted to SmileJet 5.0 out of 5
I would like to express my thanks to Professor Emrecan. He is painless, fast, and practical.

Want the same for your own teeth? Send a photo and we will come back with a written quote from Zel Dinalya Az Ve Di Sal Poliklinii.

Questions about your treatment?

Message us and a coordinator will answer with clinic options, indicative pricing and what a trip would involve. No forms, no call centre, and no obligation. Prices are indicative; only a clinic's written quote applies to you.

SmileJet is an information service, not a healthcare provider. Nothing here is medical advice.

WhatsApp Messenger
WhatsApp Messenger