Patients
Reviews of Zel Dinalya Az Ve Di Sal Poliklinii.
Antalya, Turkey. 267 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.6 out of 10
Overall score
Ozel Dincalya is an active 24/7 dental polyclinic in Antalya serving primarily local Turkish and Russian-speaking patients. Four named dentists are confirmed on the clinic website, reviews are genuine in tone with natural variation and negatives surviving, but zero verified reviews across 267 total and recurring upsell complaints in emergencies are notable cautions. The clinic lacks documented advanced technology, international accreditation, or English-language tourist support, making it a below-average fit for dental tourists.
Authenticity
6/10Baseline 6: website exists, named staff corroborated, genuine reviews with negatives surviving, natural language variation. 0 verified reviews on 267 total pulls score down. Final 6.
Treatment quality
6/10Baseline 6: positive implant, root canal, extraction outcomes. One incomplete resolution case and upsell concerns in emergencies noted. No CBCT or advanced tech confirmed. Final 6.
Cleanliness
7/10Baseline 7: multiple independent reviews praise sterile environment and cleanliness. No negative cleanliness remarks. No JCI/ISO cert. Final 7.
Team
6/10Baseline 6: four named dentists on website (Dr. Esra, Dr. Emre, Dr. Furkan listed as specialist). No verifiable post-grad credentials or board memberships. Final 6.
Price value
5/10Baseline 6: some reviews praise affordability vs local competitors. -1: two reviews cite upselling in emergencies and high filling costs. Consultation fee charged separately. Final 5.
Tourist suitability
4/10Baseline 5: no website; open 24/7 is practical. No English patient reviews, no tourist packages, no transfer/accommodation, no advanced imaging confirmed. Final 4.
What comes up well
- 24/7 operating hours including holidays -- rare in Antalya
- Four named dentists confirmed on clinic website
- Consistent cleanliness praise across independent reviews
- Full-mouth zirconia implant cases reported with positive outcomes
- Russian-speaking staff noted in at least one review
Points to weigh
- Two separate reviews allege upselling expensive treatments to patients in emergency pain
- Zero verified reviews out of 267 total on platform
- Consultation fee charged separately even when treatment proceeds at same visit
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 267 reviews
I went for a wisdom tooth extraction at 11 pm and they greeted me incredibly kindly and with a smile. I didn't feel any pain during or after the procedure. Excellent work! It's also great that they're open late at night. It's a clean and spacious clinic; I recommend it to everyone.
I couldn't stand the toothache at night. As soon as I arrived, the secretary, Dilek Hanım, took care of my procedure at the entrance. Ahmet Hoca and his assistant took care of it. It didn't go as I feared. I entered the clinic with pain and left the clinic happily. I would like to thank you and recommend it to you.
In one word: FANTASTIC. I am very satisfied. The information was very detailed and the result was amazing. I am very pleased with my tartar removal and whitening treatment. This will be my only address for dental care from now on.
Three days ago, we went there for my daughter's toothache at night. They said she needed root canal treatment and a filling. We agreed on 6,000 TL, and I paid. That night, they said they would remove the nerves, temporarily close the wound, …
It's a disgusting place, beyond disgusting. We went there last night because my cousin had a toothache. We agreed on a root canal treatment + filling for 6,000 TL. They gave us an appointment for 3 days later. They're calling today. What's …
We would like to extend our sincere thanks to the Dinçalya Dental Hospital team. I had a wisdom tooth extracted today around 10:15 PM, and they provided excellent care before and after the extraction. A special thank you to Dr. Esra and Ms. İrem who assisted us. Thank you for everything, we hope you always are! 🙏 …
I have a cliché about the comments here: Empty comments from empty people... All the one-star reviews were answered with such positive, corporate language …
They are friendly and attentive; I had masseter Botox done and I am very satisfied 🙏🏻 …
I was absolutely dissatisfied. They took advantage of our difficult situation and overcharged us. Don't go there if you're in pain at night. I've been suffering from the pain of the tooth I had extracted for 9 days.
Reply from the clinic
It is crucial for us that our patients who visit us to read every comment thoroughly read and review the responses provided by our institution's Patient Relations and Quality Management team, and gain their knowledge. ‼️ … More
I was very pleased with the friendly staff and the expert doctors in their fields. The interest and attention was at the highest level throughout my treatment process. I definitely recommend it. Thank you, Dinçalya.
A disgraceful clinic beyond disgrace, we went to have a tooth extracted in the middle of the night because my brother could not stand the pain. What, because it was nighttime, we paid 2200 TL for the examination fee of 500 TL. A clinic that …
Reply from the clinic
Our responses to every unfounded comment are for informational purposes only, and it is important for us that our patients who read the comments carefully review the responses provided. ‼️ … More
I came with extremely severe toothache, and from the very first moment they treated me like a child. The procedure was very comfortable. Thank you to Ms. Eylül and the staff at the clinic; I highly recommend them.
A perfect place, clean, excellent service, the staff are very friendly, thank you for everything.
We came with my daughter's toothache, and they helped us very attentively in a sterile environment. Our doctor and the staff at the reception were very friendly and helpful. Thank you for your attention; I recommend them to everyone.
It's a wonderful clinic. They treated me without me feeling anything. The staff at the reception were very friendly.
We were very pleased; the ladies working there were very friendly.
Our son fell while playing, and we were very worried. Finding an open clinic on Saturday was a huge relief. Dr. Esra was very patient during the procedure. Our son received treatment quickly and painlessly. We thank Dr. Esra and Ms. Tuana at the reception desk; this little accident will remain a sweet memory for us.
I would like to thank our staff and instructors; they are wonderful with their kind and professional work. I RECOMMEND IT TO EVERYONE....
I came with a toothache, and Dr. Esra's touch was very gentle. I left the clinic happy. I recommend her to everyone.
I came in the evening with a severe toothache, and thankfully, my treatment was carried out quickly. Our doctor has a very gentle touch; I recommend him to everyone.
I myself came here late at night during the holiday with a toothache, and my treatment is finished today. I would like to thank all the doctors and the team. Finding an open clinic even during the holiday was a great relief. Thanks to the attention and guidance of Ms. Tuana at the reception desk, I had a very pleasant treatment process. I definitely recommend them.
I came for a surgical scan, and Dr. Esra had a very gentle touch. My treatment, which hadn't been successful elsewhere, was successful here. I thank everyone.
The welcoming smile of Ms. Eylül was very reassuring; I forgot about my pain while chatting with the receptionist. It was a difficult procedure, but they handled it very comfortably and professionally. I recommend them to everyone.
We came for my father's toothache, and everything was explained in detail during the examination. We had no questions left, and the procedure went smoothly. I am very satisfied. Thank you to everyone involved for their hard work and effort.
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