Patients
Reviews of Win Smile International Dental.
Hanoi, Vietnam. 197 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
Win Smile International Dental is a well-established multi-branch network in Hanoi with a strong track record serving international tourists across cosmetic, implant, and general dentistry. Reviews consistently highlight honest clinical advice (recommending against unnecessary treatments), English-speaking staff, and competitive pricing with premium materials including Straumann implants and Emax veneers. No JCI or ISO accreditation is verified, and 0 verified reviews on a 197-review pool is a minor flag, but the specificity and variety of review content supports genuine patient volume.
Authenticity
7/10Baseline 8: website, named doctors, 197 Google reviews with varied specific content. -1 for 0 verified on 197-review pool. Final 7.
Treatment quality
7/10Baseline 7: premium brands (Straumann, Emax, Lava 3M), positive outcomes across extractions/implants/crowns. One lazy cleaning complaint resolved. Final 7.
Cleanliness
7/10Baseline 7: multiple independent reviewers cite clean facility, modern sterilization, spacious treatment rooms. No hygiene complaints across 50 reviews. Final 7.
Team
7/10Baseline 7: 5 named specialist doctors, specific staff names in reviews (Hoang, Dr. Duc, Huang, Hong). Vietnam MoH licensed only, no international credentials. Final 7.
Price value
8/10Baseline 8: 300k VND for X-ray+check+clean; implants competitive; anti-upsell pattern confirmed by multiple independent reviewers; pricing shared upfront. Final 8.
Tourist suitability
7/10Baseline 7: English staff confirmed in reviews, same-day/emergency appointments, Facebook booking, multilingual staff (10+ languages), hotel partner, 30km from Noi Bai. Final 7.
What comes up well
- Anti-upsell ethic confirmed repeatedly: multiple tourists advised against unnecessary whitening or cleaning
- Premium implant brands: Straumann, Dentium USA, Osstem
- Premium restorative brands: Emax, Lava 3M, Nacera crowns and veneers
- English-speaking staff confirmed by numerous international reviewers
- Same-day and emergency appointments available for walk-in tourists
Points to weigh
- 0 verified reviews out of 197 total on platform
- No JCI or ISO accreditation verified; Vietnam MoH license only
- One 1-star complaint about inconsistent Facebook chat pricing communication
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 197 reviews
The facility was very clean, the doctor examined me quite thoroughly, and the staff were friendly.
Thanks to Hoang for all his help and to all the staff at Wismile. The porcilin teeth are fantastic and the whole experience was smooth and fantastic.
Excellent customer service Beautiful, spacious, and comfortable space High quality service …
I used Win Smile's dental care and teeth cleaning services and they were excellent. The staff were enthusiastic and the service was professional.
Highly recommend for any tooth treatment you need. I was accompanied by an English service help, and treated with great expertise throughout. Affordable and professional experience.
I used the service of wisdom tooth extraction and teeth whitening at Winsmile Dental Clinic. The tooth extraction was x-rayed at the Dental Clinic and the procedure was very quick, helping me not feel any pain or fear. In addition, the …
Service quality and expertise 10/10 Especially the attitude of the team of doctors and staff here My family and I will regularly come to Winsmilew for regular check-ups
I've used their services here. The clinic space is very clean and beautiful. Everyone here is very friendly and attentive, and the doctors are dedicated and professional 👍 …
I needed help with my retainer, and they took great care of the problem. I highly recommend that place!
I had my orthodontic treatment done here. The service was excellent, the doctor was dedicated, and the staff were enthusiastic and friendly, so I felt cared for both in terms of my smile and my well-being
The interior was clean and of good quality, the doctor was enthusiastic, and I even received a free pastry because the doctor knew I was hungry ❤️🩹 …
Very good service, I came to experience it today. The staff is very attentive.
American friendly. Kind staff and excellent service. They took the time to translate through our phones to make sure I understood each step. Highly recommend! Very fair prices for whitening!
Such good experience getting my teeth cleaned, staff very professional and great service.
The teeth cleaning was very gentle. The service was excellent.
Experienced wisdom tooth extraction service. Professional doctor, enthusiastic and thoughtful staff. Reputable, secure.
Intended to get teeth whitening but the dentist said that my teeth aren't suitable so went for the cleaning instead. The cleaning was done meticulously, even the stains were removed and the teeth look so clean! The dentist also did a filling for me and it was nicely done, the colour were matched closely, they also test the position to ensure there's enough allowance for flossing and I was…
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overjoyed by the result and the economical pricing! Definitely highly recommended!!
I used a ViettelPay voucher and got an 80% discount on the teeth cleaning service. The service was great, and I'll definitely come back again if I need it.
Today I used the method of filling my teeth. For someone who is afraid of pain like me, this method is great. It doesn't hurt and I can't tell where the doctor filled it. It's quite beautiful and looks just like real teeth. I will recommend it to everyone.
The clinic is spacious, has many modern machines, and I was able to take X-rays before and after wisdom tooth extraction, so I feel very secure.
First time getting a massage, the service quality and customer service were excellent!
I was referred to Winsmile by a friend. The service was impeccable, professional and friendly at the same time. I'm extremely happy with service and aftercare received.
The consultants are enthusiastic, the space is so beautiful and smells so good. In general, I highly recommend it to everyone ❤️😚 …
Quoc Te Dental Clinic is clean, spacious and beautiful, the doctor is enthusiastic in consulting. Satisfied with the service of scaling and X-ray examination
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