Patients
Reviews of VIX Dental Clinic.
Ho Chi Minh City, Vietnam. 81 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
VIX Dental brings Korean dental standards to HCMC with a bilingual Korean-Vietnamese team praised for gentle, thorough, no-overtreatment care. Long-term orthodontic outcomes and an after-hours emergency response demonstrate genuine commitment. A clearly instructed template review and a price inquiry disguised as a 5-star review reduce authenticity confidence, but the overwhelmingly genuine Korean expat loyalty pool supports the clinic's quality claims.
Authenticity
4/10Baseline 7: Korean-Vietnamese joint clinic, named director, Philip Kim, Dr. Rock, Dr. Loc, long-term tracked orthodontic patients. -2 Medium: Margot Pijoos review literally prefaced with 'Here is an example of a good dentist review:' — template/instructed review. -1 Light: Thai reviewer posts a price inquiry ('I want to have two teeth extracted, how much?') as a 5-star review. Final 4.
Treatment quality
7/10Baseline 8: complex ortho without extractions resolved over 2+ years; after-hours child emergency; root canal 6-month painless; implants; veneers; 4 wisdom teeth in one session. -1 Light: Ritutapan Neog (1-star) — unnecessary procedure and high price. Final 7.
Cleanliness
8/10Baseline 8: Korean-standard cleanliness praised repeatedly; facilities described as on par with Korean dental clinics; modern imaging; clean and organized consistently. No negative signals. Final 8.
Team
8/10Baseline 8: Director returned after hours to treat child's broken tooth; Philip Kim named as excellent coordinator by multiple patients; Korean+Vietnamese bilingual team; upfront pricing confirmed; children not afraid to attend; 3-year loyalty patients. Final 8.
Price value
6/10Baseline 6: premium Korean positioning — higher than local Vietnamese clinics but defended by quality. Price told upfront by manager before treatment. One 'very high price' complaint. Not a budget option; mid-to-premium tier. Final 6.
Tourist suitability
7/10Baseline 7: HCMC primary hub; English and Korean fluent; multiple nationalities served; appointment booking available; no-overtreatment reputation; Westerners confirmed served (Australians, Filipinos, Europeans). Primarily serves Korean expat community. Final 7.
What comes up well
- Director returned after work hours to treat a child's broken tooth emergency (seonghyun shin)
- Complex malocclusion case resolved over 2+ years with no extractions, resolved snoring and bruxism (anonymous Korean reviewer)
- Philip Kim (Korean coordinator) named by multiple patients as outstanding communication bridge
- Upfront pricing by manager before any treatment begins
- Korean-standard equipment and cleanliness praised by Korean expat families as on par with clinics in Korea
Points to weigh
- Margot Pijoos review literally begins 'Here is an example of a good dentist review:' — a template or clinic-guided submission
- Ritutapan Neog (1-star): unnecessary procedure recommended and prices described as very high
- Thai reviewer posted a price inquiry as a 5-star review — non-genuine submission inflating review count
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 81 reviews
Thank you for taking such good care of my teeth.
Reply from the clinic
Thank you for your valuable review. We sincerely appreciate your trust and support of VIX Dental Clinic. Our medical staff always strives to ensure patient satisfaction.
First of all, all the staff are incredibly friendly. I thought most of the staff would be Vietnamese, but I was impressed by the fact that there were quite a few Korean staff members, and their kindness was truly impressive. I chose this clinic based on Naver blog posts and word-of-mouth reviews, and just as the reviews said, they were thorough and provided excellent treatment without any…
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y overtreatment or pressure. I plan to return for future dental care. I highly recommend this Korean dental clinic in Ho Chi Minh City! (Buy with my own money!)
Korean dentistry is expensive but the service is average, the attitude of Korean staff is disrespectful to Vietnamese customers. After 1 week of braces, my teeth started moving again, when I contacted the dentist, there was no warranty, they talked back and forth but they didn't give me any solution other than beating around the bush, so I gave up. I took impressions 3-4 times but it didn't…
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work, so the retainer was loose and couldn't be used, so I went somewhere else to get it done.
Reply from the clinic
We are very sorry that you had an unsatisfactory experience at the dental clinic. We hope you can contact us directly at 0762 237 457 so that we can better understand the situation and support you best. VIX Dental Clinic always appreciates all feedback to continuously improve the quality of service.
My previous orthodontic clinic closed, so I visited VIX Dental Clinic for treatment. They were much more professional and friendly than my previous clinic, and I received excellent treatment. I plan to continue using them in the future.
The director and staff were all friendly, and I received excellent treatment without overtreatment. The facilities were also excellent :)
The clinic is friendly, the facilities are clean, and comfortable~~ ^^ I like all the Vietnamese and Korean doctors~~ Come here for your dental care
I think this is one of the best Dental Clinics in HCMC - their diagnosis are accurate and they have the right staff (who are kind and hospitable) and equipments for the job! …
Reply from the clinic
Thank you for choosing VIX Dental Clinic for your dental care. We will strive even harder to live up to your trust and high evaluation.
I went to get scaling done and I was so impressed by the kindness and thoroughness of the dentist. It's better than Korean dentists, and it's almost like a life-changing dental clinic. It's really rare to find a place in Korea that does scaling well. Maybe it's because they don't have money. 😔 I used the break to ask about a mouth guard for teeth grinding, and they explained it to me in detail an…
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d kindly. If you're looking for a dental clinic, definitely go here. They don't overtreat, they're kind, the facilities are good, and they treat you well. They're the best. You don't need to look anywhere else.
The cleaning was very thorough and the results is the better than any treatment I've had before. Highly recommend this dentist if you're in Saigon.
The dental clinic is clean and classy, the doctors and staff work professionally and give enthusiastic advice. I had my tooth extracted here and it was very okay, no pain or swelling like other places. I recommend everyone to come here and try it out.
Reply from the clinic
VIX Dental Clinic thanks you for your positive feedback. This will motivate us to strive to further improve our services!
Amazing services! I went for a check up, a cleaning and I also took 2 of my wisdom teeth out. I did not feel any pain, the staff here was so nice, patient and helpful. The doctor was so gentle, so was the hygienist. They have explained everything to me step by step and when I was really nervous they calmed me down. The facilities are top notch and extremely clean. Very good prices as well. Overall…
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it was an amazing experience at the dentist.
I found this place while looking for a dental clinic because my tooth was hurting so badly. It's a joint operation between Korea and Vietnam. The staff, the consultant, and the dentist who treated me were all so kind, thorough, and helpful. I was so impressed. I'll definitely be visiting this place whenever my teeth hurt. I hope it prospers and operates for a long time~~^^
My gums receded and I had a filling, but right after getting treatment, I started feeling sensitive when I ate hot or cold foods. I thought it would get better with time, but even after two weeks, my teeth are still sensitive and I can't eat or drink hot or cold foods. I received treatment in Korea six years ago, but here, even after treatment, it's like this. I'm scared to go back for treatment.
Reply from the clinic
Hello, doctor. I apologize in advance for not providing you with satisfactory treatment. If you experience any discomfort after treatment, we will arrange for a re-examination to further address any concerns. Thank you.
I visited during my trip to fix my retainer. staff speak English, Korean, and Vietnamese. I really appreciate their kind and friendly service, and I’m very satisfied with the experience :)
Of all the dental clinics I've ever visited, this one offers the most helpful explanations. I really appreciated the thorough explanation of why I chose this treatment over the other options. Highly recommended!
It's been a while since I received scaling service, and I'm very satisfied. I'll come here every time I get it done!
Reply from the clinic
Thank you for your valuable review. We sincerely appreciate your trust and visit to VIX Dental Clinic. Our medical staff always does their best to satisfy our patients. We will continue to work together for the healthy smiles of our families!
I visited the dentist because my orthodontic retainer fell off. They gave me a professional examination and were thorough and friendly. They explained everything in detail, and I was able to get it reattached without any discomfort, so I was very satisfied.
I had my orthondontics at Vix, and the service and treatment is excellent. Totally recommend!
My child suffered a tooth accident last night, so I rushed to the clinic on Saturday morning without making an appointment. Despite being busy preparing for the clinic's opening, the staff kindly asked about the situation, and the doctor, who arrived early, quickly assessed my child's teeth and provided treatment recommendations. Thanks to this, we, who were anxious and scared, felt reassured.…
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My child had been injured at night, so we searched all night long and were very worried, but the entire medical team calmly soothed and calmed him during the treatment, allowing us to complete the treatment successfully. We plan to visit several more times for further observation and checkups, but today's experience has given us immense trust and we can now visit without worry. It's reassuring to have Korean medical staff here in a faraway place, but receiving such attentive care has made us feel even more at ease. Thank you so much!
I've been receiving regular treatment at Bigs Dental Clinic for several years, and I highly recommend it. My wisdom teeth were removed painlessly and cleanly. The treatment, consultation, and support are thorough and friendly.
I've been going to this orthodontic clinic for several years now. The staff is friendly and the treatment is excellent. I'm very satisfied.
My daughter is afraid of dental treatment, but this place treats her so painlessly. They treat her thoroughly and explain everything so well, I love it. I think this place is the best in Ho Chi Minh City!!
The doctor's expertise is evident in the consultations and treatment. Having a trustworthy hospital is crucial when living abroad, and I feel confident going there.
I don't usually leave reviews, but I liked it so much that I had to. The director was so kind and explained everything I didn't know, and the staff were always so welcoming and helpful. Their expertise is second to none, and I highly recommend them. The facilities are also very comfortable, and if you live in Ho Chi Minh City, I highly recommend them.
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