Patients
Reviews of VIX Dental Clinic.
Ho Chi Minh City, Vietnam. 81 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
VIX Dental brings Korean dental standards to HCMC with a bilingual Korean-Vietnamese team praised for gentle, thorough, no-overtreatment care. Long-term orthodontic outcomes and an after-hours emergency response demonstrate genuine commitment. A clearly instructed template review and a price inquiry disguised as a 5-star review reduce authenticity confidence, but the overwhelmingly genuine Korean expat loyalty pool supports the clinic's quality claims.
Authenticity
4/10Baseline 7: Korean-Vietnamese joint clinic, named director, Philip Kim, Dr. Rock, Dr. Loc, long-term tracked orthodontic patients. -2 Medium: Margot Pijoos review literally prefaced with 'Here is an example of a good dentist review:' — template/instructed review. -1 Light: Thai reviewer posts a price inquiry ('I want to have two teeth extracted, how much?') as a 5-star review. Final 4.
Treatment quality
7/10Baseline 8: complex ortho without extractions resolved over 2+ years; after-hours child emergency; root canal 6-month painless; implants; veneers; 4 wisdom teeth in one session. -1 Light: Ritutapan Neog (1-star) — unnecessary procedure and high price. Final 7.
Cleanliness
8/10Baseline 8: Korean-standard cleanliness praised repeatedly; facilities described as on par with Korean dental clinics; modern imaging; clean and organized consistently. No negative signals. Final 8.
Team
8/10Baseline 8: Director returned after hours to treat child's broken tooth; Philip Kim named as excellent coordinator by multiple patients; Korean+Vietnamese bilingual team; upfront pricing confirmed; children not afraid to attend; 3-year loyalty patients. Final 8.
Price value
6/10Baseline 6: premium Korean positioning — higher than local Vietnamese clinics but defended by quality. Price told upfront by manager before treatment. One 'very high price' complaint. Not a budget option; mid-to-premium tier. Final 6.
Tourist suitability
7/10Baseline 7: HCMC primary hub; English and Korean fluent; multiple nationalities served; appointment booking available; no-overtreatment reputation; Westerners confirmed served (Australians, Filipinos, Europeans). Primarily serves Korean expat community. Final 7.
What comes up well
- Director returned after work hours to treat a child's broken tooth emergency (seonghyun shin)
- Complex malocclusion case resolved over 2+ years with no extractions, resolved snoring and bruxism (anonymous Korean reviewer)
- Philip Kim (Korean coordinator) named by multiple patients as outstanding communication bridge
- Upfront pricing by manager before any treatment begins
- Korean-standard equipment and cleanliness praised by Korean expat families as on par with clinics in Korea
Points to weigh
- Margot Pijoos review literally begins 'Here is an example of a good dentist review:' — a template or clinic-guided submission
- Ritutapan Neog (1-star): unnecessary procedure recommended and prices described as very high
- Thai reviewer posted a price inquiry as a 5-star review — non-genuine submission inflating review count
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 81 reviews
Best dental experience I’ve ever had. Had 3 tooth filled and it didn’t even hurt. Took less than an hour. Service and skill is amazing! Highly recommend.
Reply from the clinic
Thank you for choosing VIX Dental Clinic for your dental care. We will strive even harder to live up to your trust and high evaluation.
It's been two years since my daughter started orthodontic treatment at Vix. It was a difficult case, and I was skeptical, but I'm so satisfied with the beautiful transformation without any extractions. The orthodontist is Vietnamese, fluent in English and a little Korean, and provides thorough explanations and treatment. I've seen a Korean orthodontist before, and the explanations and treatment…
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were so comfortable and relaxing. I had scaling done by a Korean orthodontist, and I was so relieved to see how thorough and thorough the Korean style was. In particular, Director Philip was very kind and helpful every time I visited, making the treatment experience comfortable. Every time I visited, the staff was friendly, and the interpreters seemed to be very helpful, so it seemed like there were a lot of international visitors.
Reply from the clinic
Thank you for your valuable review. We sincerely appreciate your trust and visit to VIX Dental Clinic. Our medical staff always does their best to satisfy our patients. We will continue to work together for the healthy smiles of our families!
I found this by chance while looking for an orthodontic dentist for my child, and they always treat me kindly and take good care of me, so I've been going to the 7th district for almost two years. I'm in the middle of my first round of orthodontic treatment, and if I stay in Ho Chi Minh City, I plan to have my second round of orthodontic treatment at BIX.
Ive got nerve treatment from here, and with their perfect carings, it was stressless and painless treatment. From the counter to the treatment room, everyone is so nice. Every time they keep checking my conditions and try to be nice. Im coming to here for a 6 months ish, and I’m still planning to come here. I really suggest this Vix dentistry to any people looking for nice and trustful dentistry.
Great service- super friendly staff. Very efficient and professional. Highly recommend.
This is my second time getting my teeth done here, and I feel really reassured. The dentist was gentle and considerate. The receptionist was very enthusiastic and friendly. I will definitely come back here for more services.
Reply from the clinic
VIX Dental Clinic thanks you for your positive feedback. This will motivate us to strive to further improve our services!
Thanks to the bright and friendly director and staff, this is a dental clinic I feel comfortable visiting. It's wonderful to be able to visit a dentist so comfortably in a foreign country. I was impressed by the attention to detail and patient care, without overtreatment. I wish you continued success.
I heard about this clinic and went all the way from District 7 to get my children's orthodontic treatment, and I'm very satisfied. The facilities are on par with Korean dental clinics, and the orthodontic skills of the doctors are second to none. The staff are also incredibly friendly and considerate, making it a pleasure to visit even though it's a bit far away. Thank you!
I have been coming here for over a year for my children's appointments, and there is no other dental clinic quite like this one. They are so kind and treat us well that my kids aren't scared and come regularly. It’s great because there is no unnecessary rush.
Reply from the clinic
Thank you for your valuable review. We sincerely appreciate your trust and support of VIX Dental Clinic. Our medical staff always strives to ensure patient satisfaction.
The kind director and the Korean and Vietnamese teachers all provide thorough treatment.
This is the dental clinic where my older child receives orthodontic treatment. My child had severe malocclusion, snoring, and bruxism. It was difficult to proceed in Korea, so we started orthodontic treatment in Vietnam, where we live. I remember first receiving comprehensive guidance on the procedure through a collaborative consultation between a local Vietnamese orthodontist and a Korean…
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orthodontist. We also receive frequent updates from the Korean manager and orthodontist. My child has a receding chin, and the gaps between his teeth are too close together. His jaw joints are narrow, so his baby teeth are stuck, preventing permanent teeth from erupting. With the first round of braces, his baby teeth began to push back in, and the experience of his permanent teeth coming in was a source of immense joy and relief. He's now nearing the final stage of orthodontic treatment. He no longer snores or bruxes, and his teeth are aligned properly, making his smile incredibly beautiful. He's also very happy that he's free of the receding chin and has a slightly more defined jaw. My face barely went from being a grain of rice to an oval. Plus, it looks younger, which is a nice bonus. If anyone is considering braces like me, I'm posting this in the hopes that it might be helpful.
I've lived here for five years, and I'm so happy to have recently found the most reliable dental clinic in Ho Chi Minh City. I'm currently undergoing implant treatment, and I'm extremely satisfied with the state-of-the-art equipment and systematic treatment and management system. The director's detailed and friendly explanations always put me at ease. The staff also strive to explain every…
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detail without missing a single detail, so I highly recommend this clinic.
My retainer fell off so I went to get it fixed. The Korean teacher explained it well and the Vietnamese orthodontic specialist did a great job so it didn't hurt!
I want to have two teeth extracted. How much will it cost?
Reply from the clinic
Please contact the phone number 0762 237 457 so that VIX Dental Clinic can assist you.
It may be sad to have to go to the dentist regularly, but... the more I go, the more I see my recovery and corrections... so I naturally trust them.. and now it's been over a year since I've written a review.. haha I've been going there for my daughter's orthodontic treatment.. and this is the first time I've recommended a dentist.. This is a dentist that satisfies me, who is stingy with…
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reviews. ^^ The teachers and staff are all friendly. I think I'll scream at the dentist haha but seeing my daughters go there with smiles... It doesn't feel like they're giving out candy, but I think it's because they treat me kindly and without pain. I highly recommend it.
I think this is one of the best Dental Clinics in HCMC - their diagnosis are accurate and they have the right staff (who are kind and hospitable) and equipments for the job! I highly recommend them!
You were so kind and I came here after receiving treatment in Korea, and you did a great job.
They are kind and thorough in their treatment! The facilities are also clean and the best👍🏻Highly recommended!! …
The service quality was excellent, the doctor was lovely, gentle, and provided clear advice 💗 …
All three of my children receive regular checkups every three months from a Korean female dentist, and my second child receives orthodontic treatment from a Vietnamese male dentist. We're all very satisfied. In Korea, we had regular checkups, but when we first came to Ho Chi Minh City, I was worried the quality might be inferior. To my surprise, the female dentist is really great. Don't worry, you…
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can get a dental checkup.
I received good dental treatment. Thank you. I was very satisfied with the treatment. I recommend it to everyone.
This is my first time writing a review on my own. Everyone was so kind, and I was deeply touched by the meticulous treatment and warm explanations. I highly recommend it. **
Thank you for your thorough and friendly treatment. I've been visiting for three years. Korean dentists and nurses are on-site, and appointments are available.
Very high price and they make to do unnecessary procedure.
Reply from the clinic
We sincerely apologize for your unsatisfactory experience at our dental clinic. We kindly ask you to contact us directly at 0762 237 457 so that we can better understand the situation and provide you with the best possible support. VIX Dental Clinic truly values all feedback and is committed to continuously improving the quality of our services.
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