Patients
Reviews of VIX Dental Clinic.
Ho Chi Minh City, Vietnam. 81 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
VIX Dental brings Korean dental standards to HCMC with a bilingual Korean-Vietnamese team praised for gentle, thorough, no-overtreatment care. Long-term orthodontic outcomes and an after-hours emergency response demonstrate genuine commitment. A clearly instructed template review and a price inquiry disguised as a 5-star review reduce authenticity confidence, but the overwhelmingly genuine Korean expat loyalty pool supports the clinic's quality claims.
Authenticity
4/10Baseline 7: Korean-Vietnamese joint clinic, named director, Philip Kim, Dr. Rock, Dr. Loc, long-term tracked orthodontic patients. -2 Medium: Margot Pijoos review literally prefaced with 'Here is an example of a good dentist review:' — template/instructed review. -1 Light: Thai reviewer posts a price inquiry ('I want to have two teeth extracted, how much?') as a 5-star review. Final 4.
Treatment quality
7/10Baseline 8: complex ortho without extractions resolved over 2+ years; after-hours child emergency; root canal 6-month painless; implants; veneers; 4 wisdom teeth in one session. -1 Light: Ritutapan Neog (1-star) — unnecessary procedure and high price. Final 7.
Cleanliness
8/10Baseline 8: Korean-standard cleanliness praised repeatedly; facilities described as on par with Korean dental clinics; modern imaging; clean and organized consistently. No negative signals. Final 8.
Team
8/10Baseline 8: Director returned after hours to treat child's broken tooth; Philip Kim named as excellent coordinator by multiple patients; Korean+Vietnamese bilingual team; upfront pricing confirmed; children not afraid to attend; 3-year loyalty patients. Final 8.
Price value
6/10Baseline 6: premium Korean positioning — higher than local Vietnamese clinics but defended by quality. Price told upfront by manager before treatment. One 'very high price' complaint. Not a budget option; mid-to-premium tier. Final 6.
Tourist suitability
7/10Baseline 7: HCMC primary hub; English and Korean fluent; multiple nationalities served; appointment booking available; no-overtreatment reputation; Westerners confirmed served (Australians, Filipinos, Europeans). Primarily serves Korean expat community. Final 7.
What comes up well
- Director returned after work hours to treat a child's broken tooth emergency (seonghyun shin)
- Complex malocclusion case resolved over 2+ years with no extractions, resolved snoring and bruxism (anonymous Korean reviewer)
- Philip Kim (Korean coordinator) named by multiple patients as outstanding communication bridge
- Upfront pricing by manager before any treatment begins
- Korean-standard equipment and cleanliness praised by Korean expat families as on par with clinics in Korea
Points to weigh
- Margot Pijoos review literally begins 'Here is an example of a good dentist review:' — a template or clinic-guided submission
- Ritutapan Neog (1-star): unnecessary procedure recommended and prices described as very high
- Thai reviewer posted a price inquiry as a 5-star review — non-genuine submission inflating review count
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 81 reviews
What I like most here is the highly specialized doctors, detailed examination, enthusiastic and friendly staff, going to the dentist is very cheerful and happy!
Reply from the clinic
Thank you for choosing VIX Dental Clinic for your dental care. We will strive even harder to live up to your trust and high evaluation.
I suffered from periodontitis for over three days, unable to sleep due to headaches, swollen and bleeding gums, and then came here, and my periodontitis was completely cured in one visit. I'm not a believer in a cult, but I was shocked that everything was cured in one visit. I should have just gone to the hospital right away instead of letting it go... I was so foolish for just taking toothache…
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medication and enduring it. I highly recommend this. I wanted to keep this hospital to myself, so I didn't write a review, but every time I see my friends looking for a dentist, I feel so bad!!! I'm so busy recommending this to my friends, so I decided to write a review. I'm giving it a thumbs up!
Reply from the clinic
Thank you for your valuable review. We sincerely appreciate your trust and visit to VIX Dental Clinic. Our medical staff always does their best to satisfy our patients. We will continue to work together for the healthy smiles of our families!
My children and I are getting orthodontic treatment at Vix Dental Clinic.😆 Before getting orthodontic treatment, I visited a dentist in Korea to check things out, but since orthodontic treatment requires frequent visits, it was best to get it done at home. Dr. Rock, who is currently treating us, is a trustworthy dentist who rivals any other dentist in Korea. My children's teeth have noticeably…
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y improved since our first visit, and I'm incredibly satisfied with the significant changes in my teeth.😄 Dr. Philip, who helps Korean patients at Vix Dental Clinic, is another reason why we trust Vix Dental Clinic.😊 He always explains things kindly and takes care of the entire process, so I feel safe getting orthodontic treatment at Vix Dental Clinic.😊 All the nurses and desk staff are always so welcoming.😊 I highly recommend Vix Dental Clinic to anyone I know who's considering orthodontic treatment!!😁
Nice clinic, the doctor is gentle and painless. I thought the price was expensive because it looked fancy but the price is very reasonable
Good specialist, gentle, thoughtful, reliable address for orthodontic as well as all other dental services are very good. Highly recommend you to experience the services of VIX Dental Clinic
I had all 4 wisdom teeth extracted at once, it was a bit scary but in the end it was great, it only hurt for 1 night. The doctor did a very attentive job, my teeth were difficult, during the process he always asked for feedback and did it very moderately. The post-extraction care was also very good, the extraction schedule was flexible.
I had dental implant here and I am very satisfied with the result. The doctor consulted carefully and performed gently.
Reply from the clinic
VIX Dental Clinic thanks you for your positive feedback. This will motivate us to strive to further improve our services!
As a resident of Ho Chi Minh City for 10 years, I have been receiving excellent dental care through regular checkups at Bigs Dental Clinic for the past two years. The director’s treatment, which includes accurate diagnoses of my dental condition and encourages me to use my natural teeth for as long as possible, has instilled deep trust in the clinic from a patient's perspective. The kind nurses…
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and the bright greetings from the front desk staff are also very nice. If you need to visit a dentist in Ho Chi Minh City, I highly recommend this clinic.
I'm currently getting braces here and I'm quite satisfied with the service. The doctor provided thorough consultations, created a clear treatment plan, and was especially gentle, so I didn't experience too much pain.
I went there in a hurry because my orthodontic bracket fell off, and they gave me kind guidance :)
Shortly after my assignment, I suddenly developed pain and visited the clinic through a friend's recommendation. Later, another friend recommended the clinic, further solidifying my trust. From the very first appointment, the clinic kindly explained the treatment process, and even during the consultation, they provided detailed explanations of each step, allowing me to receive treatment with peace…
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of mind. From the patient's perspective, I felt they provided the most efficient and cost-effective treatment, and I believe they are a dental clinic I can trust. I would definitely recommend them to everyone I know.
I've been a loyal customer of this clinic for many years. I had my braces done by Dr. Loc. The doctors and receptionists are very attentive and caring, reminding me about oral hygiene and follow-up appointments. Thank you very much to the doctors and staff of the clinic. I've recommended this place to my friends.
Reply from the clinic
VIX Dental Clinic thanks you for your positive feedback. This will be the motivation for us to strive to improve our services even more!
I had porcelain veneers done at VIX Dental Clinic and I'm very satisfied with the results. The doctor provided thorough consultation. The process was gentle and not very painful, even though I'm very afraid of pain. After completion, the veneers fit snugly, and I can eat and chew comfortably without any obstruction or discomfort.
It's been more than a year since I got braces at VIX Dental Clinic. I found the doctors here to be highly qualified, cheerful, and dedicated. The facilities are modern and complete. The staff are very attentive. I'm very satisfied with the service here.
I love this clinic so so much! The stuff can speak English, doctors and nurses explain everything in details. The price for every procedure is also told by manager before the treatment. Very trustworthy clinic for sure ❤️
Here’s an example of a good dentist review: ⭐️⭐️⭐️⭐️⭐️ Excellent Experience! "I had a fantastic experience at VIX Dental clinic. The staff was welcoming and professional, and Dr. An was incredibly thorough and gentle. They took the time to explain everything and made me feel at ease throughout the appointment. The clinic was clean and modern, and I hardly felt any discomfort. Highly…
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y recommend to anyone looking for quality dental care!"
Accommodating, professional, and supportive to patients. Great staff and tidy place.
The place is nice and the staff are very supportive and nice. I will definitely come back.
This seems to be the most trustworthy dental clinic in Ho Chi Minh City. They provided thorough explanations and treatment for my implant, which helped me get through the process successfully. I trusted them enough to even start my child's orthodontic treatment here. The imaging equipment is excellent, and the rest of the facility is also very clean. The staff all speak English, and it's a typical…
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Korean dental clinic with professionalism. The dentists explain everything from precautions to treatment details, which makes me feel at ease during treatment. They also respond promptly to any inquiries, which is very satisfying. That's why I still go to Vix Dental Clinic even though it's a bit far from where I live. I highly recommend it.
Reply from the clinic
Thank you for your valuable review. We sincerely appreciate your trust and support at VIX Dental Clinic. Our medical staff always strives to ensure patient satisfaction. We look forward to working with you to ensure your family's healthy smiles!
VIX is my go to for dental work in HCMC. Whether it be for general check ups or more detailed jobs, they are totally transparent and will guide you with options as well as quotes. I find they are timely and I can always get an appointment that suits me. The main man there is very kind and is up to date with the latest technology. The staff are professional and polite which goes a long way to…
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assuaging any anxiety one may have.
Great and professional service today. Special thanks to Phillip Kim!
If you want to get your wisdom teeth pulled in Ho Chi Minh, come to Bigs Dental Clinic 🥹 Even I, a total timid person, got mine pulled in just 1 minute without any pain. ㅎㅎㅎ This was my first time at a dentist in Ho Chi Minh, and I'll be coming here from now on!!!!!!! ❣️✌🏻❣️
I received root canal and crown treatment at Bigs Dental Clinic. A friend recommended this clinic, and the doctors were very kind and attentive. If a friend of mine were to ask for a dental clinic recommendation in Ho Chi Minh City, I'd readily recommend Bigs Dental Clinic.
My child broke a tooth, so we urgently needed to get to the dentist. The director came back to work after work, but we were able to get treatment quickly. He carefully monitored my child's progress, and the nurses and other staff were all so kind that I left the clinic feeling refreshed. Thank you so much for taking such great care of my child, and for not making him afraid of the dentist! I'm…
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so glad there's a Vix Dental Clinic in Ho Chi Minh City!
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