Patients
Reviews of Vitaly Odontologia Dental Clinic.
Maceió, Brazil. 104 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 104 reviews
I really liked it. I got the expected result... I acquired a new smile with the resin veneers procedure... quick and satisfactory. In addition to the excellent service from reception to the professionals... I recommend it.
Reply from the clinic
Mercedes, what a joy to receive your feedback! We at Clinpop are constantly striving to deliver the best experience to all of you, and receiving positive feedback encourages us to continue improving every day. Thank you!
On January 1st, tooth #11, which had a root canal, broke down to the root. My self-esteem plummeted. I researched several clinics and found this one on Google. I contacted them on March 23rd. They are very attentive and polite, I have no complaints about that. On that day, I paid R$1,500 for the post and porcelain tooth. They put in a temporary one, but the permanent tooth never arrived, even…
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though they give a 30-day timeframe. After two months, the tooth arrived, so I went there feeling quite optimistic. When I got there, the lab had made a giant tooth. I spoke with the dentist and said I wanted to give up on the porcelain and instead get a resin veneer. She said that wasn't possible. Given the DELAY in this simple procedure, I asked for the rest of my money back and went to another efficient and faster clinic. I know that you at the clinic give more attention to those who want to have a full mouth implant, and the other patients who don't need it are left high and dry due to the DELAY.
Reply from the clinic
Thank you for sharing your experience with us, and we sincerely apologize for any inconvenience you may have experienced during your treatment at our clinic. We take all opinions and feedback seriously, as they help us improve our services and provide the best possible experience for our patients. We would like to clarify some points mentioned in your review. Firstly, we regret that your tooth broke down to the root. We understand how this can affect your autonomy and we understand your search for a quick and efficient solution. We strive to offer attentive and courteous service, and we are pleased to know that this part of our team met your expectations. Regarding the delivery time for the porcelain tooth, we understand your complaint about the two-month delay. The 30-day timeframe is what we normally estimate to complete this procedure, and we regret that you experienced a significant delay. We recognize the inconvenience this causes and understand your decision to seek another place to complete your treatment. Regarding your preference for a resin veneer instead of porcelain, it's important to mention that, in some cases, there are technical or clinical restrictions that may influence the choice of material. Our professionals are highly trained specialists and always strive to offer the best solution for each case, taking into account factors such as durability, aesthetics, and long-term oral health. We deeply regret that your experience did not meet your expectations and thank you for sharing your comments. Our clinic is constantly evolving and learning, and your feedback helps us identify areas where we can improve. We value each patient and strive to ensure everyone's satisfaction. If you have any further questions or would like to discuss this matter in person, please feel free to contact us. Thank you again for your feedback and we wish you success in your ongoing dental treatment. Sincerely, Clinpop Odonto.
Thank you... I only regret not having taken a picture with you all!!! I felt so welcomed!
Reply from the clinic
Thank you for leaving such an excellent review, Heline! 🥰 We're happy to know you had a good experience with us. Rest assured, there will be plenty of opportunities for us to take your picture! 😁 Once again, thank you! We hope to see you again soon! ❤️
So my experience here at the clinic was one of the best, and I thank the entire team that works there for their attention and of course for the good work that was done, thank you to Clinpop Odontologia clinic 🤝😁👍!!.... …
Reply from the clinic
Thank you for leaving such an excellent review! We're happy to know you had a good experience with us. Your opinion is very important to us. We work hard to ensure all our customers receive the best possible service. We hope to see you again soon! ☺️
Best clinic without a doubt!! I trust them completely, excellent service from reception to dentists/doctors. ❤️🫶🏻 …
Reply from the clinic
Thank you for leaving such an excellent review! We at Clinpop are happy to know that you had a good experience with us. Your opinion is very important to us. We work hard to ensure that all our customers are served in the best possible way. We hope to see you again soon! ☺️
It's a welcoming place, with very good service and focused on the well-being of everyone who seeks their services. Whenever I need to, I schedule an appointment and I'm always satisfied with the results of the dental procedures.
Reply from the clinic
Thank you for leaving such an excellent review! We at Clinpop Dentistry are happy to know that you had a good experience with us. Your opinion is very important to us. We work hard to ensure that all our clients receive the best possible service. We hope to see you again soon! ☺️
We were very well attended to by everyone, you are to be congratulated for the care and attention you give to people.
Reply from the clinic
Hi Geoberto, we're so happy you enjoyed our service and our way of showing that everyone who comes to Clinpop is special! And we do our best to make that the best it can be 💙
I came from Portugal hoping to resolve my dental problem. Luckily, I made a very good choice with Clinpop. The whole team is fantastic!
Reply from the clinic
Adelaide, we're so happy you came all the way from far away to have your procedure done by the best, haha! You're amazing and have an incredible heart, we hope to see you again soon! 💙
It started off wonderfully, the service... but you paid for the whole process and expect a long wait to complete the treatment. Mine was supposed to be a cleaning, lowering the gum line of one tooth, and a crown. I paid a lot, but since June until now, nothing has been finished, and there's no news about the crown. This experience didn't just happen to me; another patient did too. Details: they…
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worked on the tooth, leaving it exposed for the crown to be placed, and to this day, nothing. Run away from this scam treatment. I felt cheated.
Reply from the clinic
We're sorry to hear that you didn't have the best experience with us. We'd like to understand more about your visit and make the necessary changes to improve the quality of our service. Please contact us directly so we can discuss this in more detail. Thank you for sharing your feedback with us! 🤝
I can say that my whole family's experience at ClinPop has been incredible, with dedicated professionals and a humanized approach that respects patients' limitations. I highly recommend ClinPop to anyone who wants to boost their self-esteem through a smile.
Reply from the clinic
Hi Edvan, you can be sure that your energy here at the clinic brings us incredible peace! You are one of our patients who makes us understand why we are evolving and striving every day for a more humanized dentistry! 💙
I am grateful to God after meeting Clinpop and the team; I am much happier because I fulfilled a great dream. The service is humanized, the people treat you like family, and that is wonderful because I am grateful to know everyone who is part of the clinic. ♥️♥️❤️❤️
Reply from the clinic
Mrs. Claudineide, you are incredible and special to us, your affection, your personality, and your dedication! Know that we will be here because God brought our paths together, and we know that every day we are giving our best to make people smile again, with a different, more humanized, and better dentistry! 💙
I found out about the clinic through Instagram, and I confess I arrived a little apprehensive because of other experiences I've had, but upon arrival the service was excellent. The receptionists were very attentive, Dr. Thales provided very humanized care, and I started my treatment with Dr. Isadora, who is very caring and attentive—an excellent professional. It's the beginning of a dream, and…
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if anyone is looking for a HUMANIZED clinic, the name is CLINPOP. You can go without fear.
Reply from the clinic
Hi Simone, we understand you because many of our patients suffered from dentistry of the past, where people were mistreated, and Clinpop came to make a difference, to change lives! To be better every day, prioritizing humanized care with affection and lots of love! 💙
My experience at the Clinpop clinic was wonderful and I highly recommend it.
Reply from the clinic
Hi Luana, we're so happy you found our service wonderful, and know that your feedback is very important for us to understand that we're on the right track, striving to improve 1% every day in our attention, care, and humanization, and most importantly, prioritizing you and all the patients who come to the clinic 💙
It was excellent, the girls were super attentive, I loved the service.
Reply from the clinic
We are so happy to know that you enjoyed our service and our girls so much! We are always trying to fulfill our purpose here, and seeing your feedback shows that we are on the right track. We look forward to your next visit! 😍💙
The reception was pleasant, just as I expected, and the dentist who attended to me was extremely professional.
Reply from the clinic
Hi Anderson, thank you for your feedback and we're so glad you enjoyed our reception and our team of dentists 🥰💙
It's an excellent clinic with good service and professional doctors 👏👏 …
Reply from the clinic
Hi Jose, we're so happy you enjoyed our service and our team. 💙 I hope to see you again soon! 🥰
You have to respect the service at this truly top-notch clinic.
Reply from the clinic
Hi Joice, we're so happy you enjoyed our service! It shows we're on the right track and fulfilling our purpose every day. We're always striving to improve 1% each day! 💙🥰
Personalized service! Efficient and attentive team! A place that inspires confidence and welcomes you. I highly recommend Dr. Thales and the entire team! Thank you very much!
Reply from the clinic
Hi Mr. Julien, your feedback is very gratifying for us. We strive every day to improve our service, our team, and provide the best experience for those who want to continue living a smiling life, because as Dr. Thales Moura says, a smile … More
It was fine, only the time was much later than agreed, the waiting time was very long. Good night.
Reply from the clinic
Hi Eduardo, how are you? Thank you for your feedback. Please know that we are improving by 1% every day so that each patient receives personalized and unique care. Unfortunately, this unforeseen issue with the waiting time occurred, but we are correcting it to make each day even more special... 🥰💙
Wonderful service, I loved the dentist's work, I won't look for any other clinic, only Clinpop.
Reply from the clinic
Hi Ivanilza, we are so happy that you loved the work of one of our dentists. Here you receive personalized and loving care, and we look forward to seeing you again! 💙🥰
I really liked the service provided by the professionals. They are very attentive to the patient.
Reply from the clinic
Hi Telma, how are you? We're so glad you enjoyed our service and our professionals. We're constantly improving, little by little, so that our patients always receive the best treatment and care. 🥰💙
Great place, great service. Attentive and very helpful! I highly recommend them!
Reply from the clinic
Hi Ariano, we really appreciate your feedback, it shows we're on the right track and that we're giving our best day after day 🥰💙
Great 😊 I liked the service from the girls... it's wonderful. …
Reply from the clinic
Hi Claudiceia, it was a pleasure serving you! How could anyone not like someone as attentive as you? We're so happy you enjoyed our service and our clinic. Thank you for your feedback, it was very important to us! 💙🥰
Wonderful service, a team of competent professionals. I highly recommend them. May Jesus bless you all.
Reply from the clinic
We are so happy, Mrs. Marta, that you enjoyed our clinic, our service, and our team so much. We are always improving to deliver the best to our patients. 🥰
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