Patients
Reviews of Vitaly Odontologia Dental Clinic.
Maceió, Brazil. 104 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 104 reviews
Super clean environment, excellent service from a very nice, friendly, and smiling receptionist. I recommend it! 😄 👏👏👏 …
Reply from the clinic
Thanks, André!
This is my first time at this clinic. I was very well received. Initially, a tooth in a delicate situation was extracted, but Dr. Karol Elen performed the procedure very efficiently. Congratulations to the doctor and the clinic!
Great service and excellent professionals, I highly recommend Clinpop ❤️
Excellent service, come and see for yourselves, congratulations to the wonderful team! 👏🏼👏🏼👏🏼👏🏼👏🏼 …
The first time I entered the clinic was to find out about the budget and see how my teeth were doing. Given the excellent service I received, starting with the receptionist who was very polite and professional, and then meeting Dentist …
Excellent service, always helpful and prompt. I highly recommend them!
Excellent service, congratulations to everyone who is part of this professional team 👏👏 …
Excellent service, especially the receptionist who was very polite and helpful. I will definitely return. I highly recommend it! 👏👏👏👏👏👏 …
The best dental clinic in Maceió, I really like the service! 😁🤩 …
Very good. Your service is excellent. I always feel good at this clinic.
I loved this clinic, and they are truly professional and very patient. The service is excellent, and they treat clients super well. 👏👏👏 …
I received excellent service, from the reception staff to the other professionals, it was really top-notch, and I recommend it to anyone who needs it; you will be very well taken care of.
The service at the clinic is super attentive, all the professionals are very communicative and extremely helpful. The best place to get your teeth treated.
The welcoming atmosphere made me feel welcome. No discrimination. A wonderful clinic!!! …
Excellent professionals and great service, I really liked the place and the people, I have nothing to complain about.
I can say that it was my best experience regarding dental care. From the reception to the dentists, I was very well received, they are very attentive, and I received truly family-like treatment. I can recommend your service without fear of …
Wonderful, Dr. Thales is super friendly and attentive. The whole team deserves congratulations.
Wonderful, I love everyone there, the service, the surgeon, not to mention my doctor, Guilherme, a being sent by God, attentive, a professional, a 100000/10! God bless this clinic 🙏🙏💋💋❤ …
Currently the best dental clinic in Maceió. With highly competent professionals. After going to 7 clinics for evaluations, I decided to have my implants done with them. The best thing I've ever done in my life.
The service was wonderful, from the reception staff to the dentists. I recommend you go and check it out.
Reply from the clinic
Marcos, thank you so much for your feedback! We are immensely happy that you had a great experience with us; it's always a pleasure to welcome you back in the best way possible. Come back anytime!
Best clinic, best professionals, and the care is exceptional. Keep it up!
Reply from the clinic
We are very happy to know that your experience with us was great, that you felt comfortable in our clinic; it is always a pleasure to be able to provide the best experience for all of you.
Excellent service, the best professionals for sure. They deserve congratulations 👏🏾👏🏾 …
Reply from the clinic
What a wonderful review, Tércio! Hearing about your experience is always great, as it allows us to improve and refine our service every day so you always have the best experience here at Clinpop. Thank you very much!
WARNING!!! I had an evaluation at this clinic, and they gave me an extremely high quote, claiming that several procedures were necessary. I decided to seek a second opinion. During the second evaluation, I mentioned the quote from Clinpop clinic and was surprised. They informed me that only two of the procedures were necessary. I decided to seek a third opinion and went to another clinic. During…
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ing the third evaluation, I didn't mention the previous evaluations, and they confirmed that the only necessary procedures were those I was informed about in the second evaluation. This clinic will try to profit as much as possible, taking advantage of unsuspecting and uninformed people, inventing procedures that I'm not sure will even be performed. I recommend seeking different opinions before doing business with this clinic.
I did a lot of research to make this dream come true and this clinic with a high rating and few complaints, either I'm unlucky or it's nothing more than a deceptive advertising illusion, at first it was wonderful but then, a lot of lack of commitment and organization with the patient, my procedure of four (04) single implants, on average, should be completed in six (06) months as they themselves…
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inform on their social network and so many other doctors, however I have been waiting for nine (09) months. When four (04) months had passed since the surgery, I was the one who had to communicate to take the next steps in opening the gum to expose the implants. At that time, it was found that there was a lack of bone graft, so that this setback would be resolved quickly, but it wasn't. They took the impression for the crowns, which would be ready in about twenty (20) days. This turned out to be seventy-three (73) days of waiting for these crowns, which they then informed me would not be placed because I would have to have a graft. I had this procedure done, and it has now been a month since the surgery, and they were supposed to schedule another impression. Then, the day before, they informed me that this procedure would not be done because the material had not yet arrived from the laboratory. But how is that possible? I wasn't going to have the measurements taken again. So, my crowns, for which measurements were taken at the end of May, are still not ready. All this because it's a temporary crown and not the definitive one.
Reply from the clinic
Dear Mary Silva, We sincerely appreciate you sharing your concerns and are very sorry for your experience so far. We want to clarify that we are committed to providing the best possible care to our patients, and it is truly frustrating to hear that you did not have the experience you expected. We understand the importance of your procedure and the delay you experienced is unacceptable. We apologize for the setbacks that occurred during your treatment. We will immediately investigate the situation to understand the reason for the delay, especially regarding the setbacks with the bone graft and the delay in the delivery of the temporary crowns. We want to ensure that you receive the attention and care necessary to complete your treatment in the best possible way. We will contact you directly to discuss a suitable solution and address all your concerns. Thank you for your patience and for the opportunity to address these issues. We are committed to providing a positive experience and, if necessary, will make adjustments to ensure your satisfaction.
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