26-28, ฤ. Sแป 6/118 3 Thรกng 2, Ho Chi Minh City, Vietnam
SmileJet AI Audit Score for Viet Smile Dental Clinic: 5.1/10 overall. Authenticity: 5/10 โ 3.62/74, no manipulation deduction. Confirmed discount-for-5-star-reviews program per 2 independent 1-star reviewers. Avg_overall 4.22 in our set vs 3.62 on Google signals positive skew.. Treatment Quality: 5/10 โ 3-year orthodontic failure with cross-branch blame-shifting; patient teeth worsened after braces; patient sent home post-braces without retainer then recalled 4 hrs later. Good cosmetic outcomes for veneers and implants offset.. Cleanliness: 6/10 โ No specific hygiene complaints. Facility described as clean and professional. No sterilization concerns raised.. Team: 5/10 โ Dr. Dong and Dr. An praised positively. Dr. Bao Khanh blamed patients for orthodontic complaints. Manager gossiped about client dispute to another patient. Rude receptionist noted.. Price Value: 6/10 โ 500k VND wisdom extraction praised as cheap. Discount campaigns for reviews confirmed. Reasonable cosmetic pricing mentioned. No hidden fees noted in positive reviews.. Tourist Suitability: 4/10 โ D10 HCMC, PRIMARY zone. Website present. Google 3.62 overall signals genuine quality issues. Cross-branch coordination failures are high-risk for traveling patients without follow-up options.. Summary: Viet Smile Dental Clinic has a strong cosmetic dentistry presentation, with veneers, clear aligners, and implants all documented positively, but a 3.62 Google overall rating reflects genuine service failures that its confirmed discount-for-review program cannot mask. Multiple 1-star reviewers detail a 3-year orthodontic case where branches blamed each other, a patient whose teeth protruded after braces, and a manager who shared client disputes with other patients. These cross-branch coordination failures present unacceptable risk for international visitors who cannot easily return for follow-up. Key strengths: Veneers completed in 2 appointments with good aesthetic outcomes; Implant origin transparency praised by patient; D10 HCMC location with website presence. Points to note: Confirmed discount-for-5-star-reviews program per 2 independent reviewers; 3-year orthodontic failure: cross-branch blame-shifting, worsened alignment; Google 3.62 overall reflects genuine complaints overcoming fake positives. Confidence: Medium. Based on 50 reviews and 2 sources. Audited 20 May 2026.
SmileJet AI Audit
Confidence
โ Medium
Audited 20 May 2026
Authenticity
5
Treatment Quality
5
Cleanliness
6
Team
5
Price Value
6
Tourist Suitability
4
"Viet Smile Dental Clinic has a strong cosmetic dentistry presentation, with veneers, clear aligners, and implants all documented positively, but a 3.62 Google overall rating reflects genuine service failures that its confirmed discount-for-review program cannot mask. Multiple 1-star reviewers detail a 3-year orthodontic case where branches blamed each other, a patient whose teeth protruded after braces, and a manager who shared client disputes with other patients. These cross-branch coordination failures present unacceptable risk for international visitors who cannot easily return for follow-up."
Highlights
Watch out for
Score Breakdown
3.62/74, no manipulation deduction. Confirmed discount-for-5-star-reviews program per 2 independent 1-star reviewers. Avg_overall 4.22 in our set vs 3.62 on Google signals positive skew.
3-year orthodontic failure with cross-branch blame-shifting; patient teeth worsened after braces; patient sent home post-braces without retainer then recalled 4 hrs later. Good cosmetic outcomes for veneers and implants offset.
No specific hygiene complaints. Facility described as clean and professional. No sterilization concerns raised.
Dr. Dong and Dr. An praised positively. Dr. Bao Khanh blamed patients for orthodontic complaints. Manager gossiped about client dispute to another patient. Rude receptionist noted.
500k VND wisdom extraction praised as cheap. Discount campaigns for reviews confirmed. Reasonable cosmetic pricing mentioned. No hidden fees noted in positive reviews.
D10 HCMC, PRIMARY zone. Website present. Google 3.62 overall signals genuine quality issues. Cross-branch coordination failures are high-risk for traveling patients without follow-up options.
Important โ about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information โ including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
Clinics may request a review of their score at any time. Read full methodology โ
Viet Smile Dental Clinic is part of a nationally recognised dental chain in Vietnam, holding a Ministry of Health practice licence (number 04733/HCM-GPHD) from the Ho Chi Minh City Department of Health. The clinic at Giap Nhat Street, District 3 is led by specialists in implantology and orthodontics and is equipped with diagnostic and treatment technology comparable to leading urban clinics across Southeast Asia.
Digital diagnostics underpin every treatment plan. The clinic is equipped with an iTero 5D intraoral scanner for impression-free digital case records, a 3D CBCT imaging unit for surgical and orthodontic planning, and intraoral cameras so patients can see exactly what the dentist sees during examination. Electronic health records ensure continuity of care across the Viet Smile network.
Dental implants are a specialist focus. The surgical team is trained in standard implant placement, immediate loading protocols, All-on-4 and All-on-6 full-arch rehabilitation, bone augmentation, and sinus lift procedures. The Piezosurgery unit enables atraumatic osteotomy cuts that reduce healing time and post-operative discomfort. Internationally certified implant systems are used to ensure long-term reliability and predictable osseointegration outcomes.
Orthodontic treatment options include conventional metal brackets, ceramic brackets, and clear aligner systems for patients who prefer a removable, invisible solution. The iTero scanner produces the digital records needed for aligner fabrication and generates a before-and-after simulation so patients can visualise their outcome in advance. Treatment typically runs 18 to 24 months for comprehensive cases, with shorter timelines for mild to moderate presentations. Retention appliances are included at the end of active treatment.
Porcelain crown and veneer restorations are available in zirconia, lithium disilicate, and metal-ceramic formats to address a wide range of functional and aesthetic needs. Cosmetic services also include professional teeth whitening and composite bonding for patients seeking minor enhancements without laboratory restorations.
General dental care at Viet Smile covers examinations, digital X-rays, professional scaling and polishing, cavity fillings, gum disease management, root canal therapy, and extractions including wisdom teeth. A laser unit is available for soft-tissue procedures including gum contouring, frenectomies, and biopsies. All instruments are sterilised in autoclave systems and single-use items are disposed of after each patient.
Viet Smile can be reached by phone at +84 796 111 888, by email at [email protected], or via Zalo and Facebook. Full service details are available at nhakhoavietsmile.com.
3.6
โ 74 reviews
Trแปng ฤen
May 2026 ยท โ 5
People with braces gain weight so much, I don't understand why braces don't suit me. My teeth are more even but I lost 4kg, it looks terrible, maybe I'm just worrying too much :((( I hope things will get better soon.
Binh Phuong
May 2026 ยท โ 5
Got porcelain teeth here, only met you guys for a few days but felt that Viet Smile team is super cute, dedicated, gentle, and funny.
Tแบฅn ฤแบกt Nguyแป n
May 2026 ยท โ 3
The security guard here is very good at playing games.
Duy Hoร ng
May 2026 ยท โ 5
My account is a real account, in fact there are localguider stars so you can rest assured about my reputation, not the 1, 2 post accounts that are being advertised. This dental clinic is very reputable, everyone, the work is very professional, the doctors are good at their jobs so you can rest assured to use it, thank you Viet Smile Dental Clinic.
Ngan Trang
May 2026 ยท โ 5
Friendly receptionist, always texting and calling to remind about follow-up appointments, the dentist who pulled teeth and did the orthodontics was great, I had braces and could still eat the whole world, especially 5 stars for the super enthusiastic assistant named Oanh~
Clinic response ():
Response from the owner 3 years agoThe dental clinic thanks you for your comments. We hope you have a better experience every time you visit the dental clinic. Translated by Google ใป See original (Vietnamese)
tri hoang
May 2026 ยท โ 5
Great experience from the very start to finish! Everyone here was so friendly, welcoming and yet very professional. Especially the dental assistant Thu Hoร i , she was very helpful, thoughtful and made me feel a lot less nervous about having a tooth extraction. Keep it up the good work! Definitely will recommend you guys to my fam and friends! If you are looking for a trustworthy, great dental clinic, please do your self a favour. Look no further, nha khoa Viet Smile is your go to!
Uyen Nguyen
May 2026 ยท โ 5
My child is very difficult to get local anesthesia for tooth extraction, but I'm truly grateful to the doctors for their patience and perseverance for an hour in extracting my child's impacted baby tooth. Thank you to both doctors, and thank you very much to the dental clinic.
Tuแบฅn Dลฉng Lรช
May 2026 ยท โ 5
I don't like braces with brackets so I never dreamed of braces. Luckily my parents found this dental clinic that does good braces without brackets. I got braces and it was very good. Maybe even better than other dental clinics in HCM.
thinh ducdo
May 2026 ยท โ 5
I have braces, so I have to limit biting my front teeth while eating, mainly using my molars, but I eat everything! Now I've gained 5-6 kilos and I don't know whether to blame the doctor or my hands and mouth =))) I'm afraid I'll gain 10 kilos by the time the braces are removed and I'll turn into a pig!
Linh Miu
May 2026 ยท โ 5
Wisdom tooth extraction here costs 500k, my teeth are difficult and this price is too good
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★ 3.6 (74 reviews)
