Patients
Reviews of Universo Dentistas | Urgencias Odontológicas | Dentista en Santiago.
Santiago, Chile. 183 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Macarena, Dr. Kelly named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Macarena
- Uses high-quality materials including Porcelain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 183 reviews
I really like the service and how they treat my daughter. They are very affectionate. All the staff provides excellent attention.
Excellent service! From scheduling to discharge, everyone at the clinic was very kind. I was seen by Dr. Kelly Mayanés, an excellent professional. I highly recommend the clinic.
It was painless, pleasant and welcoming; the details given were clear and understandable.
I had a great time, I loved the way they treated me. They were very friendly and provided very comprehensive care.
Excellent service, all the professionals are willing to help, a safe and friendly place for children, plus their comfortable massaging waiting chairs are a bonus. I highly recommend it! 🫶 …
Excellent professionals! Friendly and professional service. Plus, they have very modern equipment and affordable prices.
They are the best doctors, excellent treatment, caring, and the x-rays are great.
Excellent, very professional and attentive. My son is currently undergoing treatment with braces, and they have been very professional. The environment is very clean and organized. Highly recommended!
Today I had the opportunity to visit this Dental Center and get a consultation about a dental restoration I had lost. The treatment and advice were very pleasant and very professional (including the building concierge, the billing clerks, and the doctors, especially Dr. Valentina, who made my appointment and advised me on the procedure). Everything was very fast; they scheduled an appointment…
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for me, sent me for an X-ray, and then the results were interpreted, followed by an action plan and a quote (very affordable, of course). Overall, the atmosphere is very good and the service and professionalism are positive. *** --- A PLUS = The massage chairs while you wait for your call in the waiting room are unique --- ****
I love the service, even though I'm terrified of dentists. So, great, me and my two kids are happy.
I, Julio César, can say that this clinic is very good, I highly recommend it, it's one of the best, the doctor is excellent 😁 …
Dr. Marion Riquelme is a sweetheart. I've never had a dentist or orthodontist treat me so well and with such genuine intention to help! Elsewhere, they rush you, they're incompetent, they don't explain things, and if you ask questions, they get angry. Here, honestly, every time I've gone, it's been a real pleasure... I'm telling you this as someone who switched orthodontists because they messed…
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things up. Here, the treatment is very personal, and the reception staff is too.
Very helpful and excellent service. Thank you for your response and availability.
The doctor who treated me was very attentive and thorough, and the best part is that he explained very well what they were going to do and why. He went into a lot of detail so I would be sure of what was going to happen.
Excellent service, very good and professional staff. I took my 8-year-old son and the service was friendly and cheerful. Important: they have massage chairs to use while you wait. ⭐⭐⭐⭐⭐
Highly recommended!! Excellent customer service, I really like it 💗 …
The girl with the X-ray machine was very friendly, and the reception staff were very welcoming and attentive.
I usually create reviews of all the places I've visited, no matter where (and in my free time). I've been wanting to get a dental cleaning for a while, but since I don't know many people in Santiago, it was difficult to choose an option (out of so many). As a good Google Maps user, I set out to search for reviews. Until I found Universo Dentistas (due to the number of reviews and how up-to-date…
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they are). I found the service to be a 7!! 🤩👌🏽 I was treated by Dr. Carlos Araya, and also by a very kind young lady—she took my dental x-ray (Anita was/is her name, if memory serves). It's worth noting that I scheduled an appointment today, and they responded immediately. That is, today, June 29, 2024, I wrote via WhatsApp asking for availability, and they responded quickly (I even thought it was an AI/Artificial Intelligence that was responding, but it wasn't). I was very pleased that all my questions to Dr. Carlos were answered thoroughly. He speaks with great expertise (you can tell he knows what he's saying and doing). But if that wasn't enough, the EXTREMELY professional treatment he offers, along with his human warmth and great kindness, which is truly hard to find in doctors and dentists in general. Therefore, I highly recommend him ⭐⭐⭐⭐⭐ I'll attach photos showing today's care:
Excellent service; everyone is very friendly and punctual, and they explain everything clearly. The place is very comfortable and the technology is excellent.
I can only thank God and my little angels in heaven for helping me find this dental care center called UNIVERSO.DENTISTAS, located at Paseo Ahumada 6, Office 75, 7th floor - Metro Universidad de Chile. The professionals who serve at this center go beyond the dental care itself, which is what you come for. They care about treating the patient functionally and allow you, as a person, to completely…
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y clarify any doubts you may have regarding what you need due to your lack of knowledge on the subject. They do so with all the patience and time in the world, something that never happened to me in other dental offices. My current doctor, the professional who treated me for dental veneers, is a lovely person and, as a professional, an excellent teacher who has fully explained a technique I was completely unfamiliar with, and I am so grateful for taking the time to do so. My doctor, Cristóbal Bernal, I'm writing this to you and your team because you deserve it, and I know you'll do a wonderful job for me and leave me with the most beautiful smile. I truly love you. Thank you 🫂
Excellent service and most importantly, speed, thank you very much.
The service was excellent, I had a great professional, and the prices are affordable.
This experience was unique, everything was super cheap, and I recommend it to all my family and friends. Thank you so much!
Very friendly and quick delivery of quotes and everything ok
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