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Patients

Reviews of Universo Dentistas | Urgencias Odontológicas | Dentista en Santiago.

Santiago, Chile. 183 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.9 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: High

Last written 25 May 2026

This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.

Authenticity

8/10

Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.

Treatment quality

8/10

Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.

Cleanliness

8/10

Baseline 8: hygiene protocols supported by equipment. Final 8.

Team

8/10

Baseline 8: dentist Dr. Macarena, Dr. Kelly named. Final 8.

Price value

7/10

Baseline 8: transparent and competitive treatment costs. Final 7.

Tourist suitability

8/10

Baseline 8: tourist support offered. Final 8.

What comes up well

  • Led by experienced dental specialists including Dr. Macarena
  • Uses high-quality materials including Porcelain

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.9

out of 5, from 183 reviews

5 178
4 3
3 0
2 0
1 2
Coni Aros Acuña via Google 5.0 out of 5
Excellent service, everything was clean and organized, which is very important in a dental clinic. Dr. Kelly Mayanés, in particular, is super friendly and professional; she answered all my questions and also treats many of my family members. Thank you.
Nicolas Cortez via Google 5.0 out of 5
Excellent care from professionals, as well as quick scheduling of exams and future treatment times that fit the patient's schedule.
Amaro XD via Google 5.0 out of 5
Very good experience, the dentists are very friendly and the staff in general, a very good experience
Antonia Migliardi Fuica via Google 5.0 out of 5
I came here without any expectations, looking for a pediatric dentist for my daughter, and this clinic definitely surprised me. Excellent professionals, they explain everything, and they treated my daughter with great care and respect. They explained every step, and best of all, the prices are reasonable for the treatment! :) Nothing outrageous! So far, everything is excellent. P.S. They have…
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e massage chairs while you wait. ✨

María José Muñoz palma via Google 5.0 out of 5
Excellent service! Dr. Carlos once again exceeded expectations! Thank you, and I'll be back for more!
amanda morales leal via Google 5.0 out of 5
I want to highlight the excellent care provided by Dr. Carlos Aguilera Pulgar. I had a tooth extraction, a procedure I'm terrified of! From beginning to end, he was very kind, explaining each step of the procedure to give me confidence and peace of mind. In the end, I didn't even feel the premolar come out. 100% empathy and professionalism.
ana cifuentes via Google 5.0 out of 5
The chairs are spectacular. The service is very good. They are very kind and friendly.
Sandra Pérez via Google 5.0 out of 5
Excellent service from the reception, everyone was loving and very professional. 100% recommended.
Ivonne Duarte via Google 5.0 out of 5
Excellent service, friendly staff, trained specialists, facilities close to the metro, accessible and affordable, nothing to complain about. Highly recommended.
Bryan Adams via Google 5.0 out of 5
Universo Dentista is an excellent clinic. From the moment you walk in, you're greeted with extraordinary customer service; the staff is friendly, attentive, and always ready to help with a smile. I especially highlight Dr. Carlos Aguilera, who is an incredible professional. His empathy and dedication are evident in every consultation. I felt completely at ease and in good hands, as he takes the…
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time to explain every step of the treatment and ensures you feel comfortable at all times. I recommend this clinic 100%, especially for the quality of the staff and the professionalism they offer.

Alexis Gallardo via Google 4.0 out of 5
Everything was perfect, a very good place staffed by excellent professionals. I'm not giving it 5 stars because I haven't been able to schedule an appointment with the doctor.
Rosa Cariñe via Google 5.0 out of 5
Very good professionals, everything is very clean and tidy, they provide excellent service and it's all very good service
Nicolás Saavedra via Google 5.0 out of 5
Excellent service; they're helping me get my smile back. They're punctual, transparent about costs, and incredibly kind.
Roberta PALACIOS DELGADO via Google 5.0 out of 5
Wonderful center. I discovered it three weeks ago for a cleaning (at a very reasonable price) and now I'm treating my bruxism. The attention from the entire staff is excellent; they're very kind, smiling, and friendly; it's hard to find places like this. They also have massage chairs you can use freely while you wait, which makes the experience even more satisfying.
Dinora Lira via Google 5.0 out of 5
Very welcoming place, excellent service from all the staff. The professionals are very good, their explanations are clear and detailed. The diagnosis is transparent. I highly recommend it!
Fernando Martínez G via Google 5.0 out of 5
Excellent service and friendly staff. Dr. Macarena González is an excellent orthodontist.
Vicente Martínez via Google 5.0 out of 5
Months at this place and they never disappoint, excellent service and the massage chair is a real plus.
Fany Llacta Flores via Google 5.0 out of 5
Very good care, a pleasant atmosphere and the doctor a 7
cristopher gutierrez via Google 5.0 out of 5
Excellent care from Dr. Macarena González and her assistants, also to Carito and Dr. Carlos for the reception.
Mauricio Castanilla via Google 5.0 out of 5
Universo Dentistas has been a great experience! This is my second time here, and it's definitely a place I recommend for its excellent care, comfort, service, and the amazing treatment from the staff! You won't regret it! 😁🫵💪☀️ …
Marco Vera G via Google 5.0 out of 5
A very good place, excellent value for money, with excellent professionals, a nice and comfortable waiting room, and very attentive staff. Highly recommended.
Matilde Vera via Google 5.0 out of 5
Excellent service, very friendly people and comfortable waiting room, very professional.
Katherine Valcarce via Google 5.0 out of 5
I've been undergoing orthodontic treatment for a year now and it's been excellent. Every visit makes me feel very welcome and we're making great progress. 💪 Highly recommended, thanks to everyone. 🫶 …
Felipe Hernandez via Google 5.0 out of 5
The doctors who treat me are very attentive and detail-oriented. They cleaned me and fixed some teeth. Excellent.

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