Patients
Reviews of Trust Dental Care.
Tijuana, Mexico. 279 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
Trust Dental Care is a well-established Tijuana clinic operating since 1998 with strong tourist infrastructure including free border transport, transparent pricing, and a bilingual team. The AACD credential for the lead dentist is inconsistently stated across pages (candidate vs full member), and the review set shows 0 verified out of 50 with duplicate reviewer names, warranting caution. Core value proposition for US border patients is compelling.
Authenticity
5/10Baseline 8: website, named doctors, 279 Google reviews. -2 medium manipulation (0 verified/50, duplicate reviewer names). -1 AACD status inconsistency across pages. Final 5.
Treatment quality
7/10Baseline 8: repeat patients, bone graft/implant cases documented. -1 medium manipulation signal. 1-star RN warning re implants noted. Final 7.
Cleanliness
8/10Baseline 8: consistently praised across diverse reviews, new modern office mentioned by multiple patients. No deductions. Final 8.
Team
7/10Baseline 8: multiple named doctors verified in reviews (Arath, Arely, Hernandez). -1 AACD credential inconsistency (candidate vs member). Final 7.
Price value
9/10Baseline 9: published prices ($799 implant, $3,196 All-on-4), dedicated pricing page, 70-77% savings vs US clearly documented. No deductions. Final 9.
Tourist suitability
9/10Baseline 9: free border transport, hotel coordination, fully bilingual, 3-5 min from San Diego border, Mon-Sat hours. Final 9.
What comes up well
- Operating since 1998 - one of Tijuana's longest-established dental clinics
- Free luxury border shuttle service confirmed by multiple independent reviewers
- Published implant pricing: $799 per implant, All-on-4 from $3,196
- In-house lab with 3D CT, 3D printing, and Dentsply Sirona digital X-rays
- Multiple named dentists independently verified in patient reviews
Points to weigh
- 0 of 50 reviews verified; duplicate reviewer names (Kevin Arellano, Alexis Altamirano appear twice each)
- AACD credential inconsistency: homepage claims active member, team page says accreditation candidate
- 1-star review from an RN warning against implants - isolated but clinical concern noted
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 279 reviews
Trust dental has truly changed my life. Every single employee makes you feel comfortable and their facility is gorgeous. I’ve had many dental problems and been to countless dentists, Trust dental blows any other place I’ve been out of the …
Reply from the clinic
Thank you for your very kind words! We're super happy to hear that you had a great experience with us, can't wait to have you back in the future 😊 …
I WILL CONTINUE TO REVIEW UNTIL I AM REFUNDED MY MONEY!! DO NOT GO HERE !!!!!!! NO STARS SHOULD BE AN OPTION! …
Reply from the clinic
Dear Janine We are deeply sorry to hear about your negative experience at Trust Dental. Your feedback is incredibly important to us, and we understand the seriousness of … More
In 2020 on a regular checkup at Trust Dental, the amazing CEO, Deny Nunez and her awesome team noticed something suspicious in my throat. They immediately sent me to a doctor that diagnosed me with throat cancer. After a surgery and dozens …
Amazing care and professionalism ! I got gold teeth and could not be happier ! Thank you all for everything you did and taking care of me I will recommend everyone here.
Very professional office that makes you feel very comfortable! I never liked dental offices but this one is different and they are quick they will do everything they can to help you out! Will recommend to anyone i just got my removed and a …
Reply from the clinic
Thank you for your very kind words Leonardo! We're super happy to hear that you had a great experience with us, can't wait to have you back in the future 😊 …
This dental clinic is the best in Tijuana. The service, from the moment the driver picks you up to the reception staff and the doctors, is spectacular. I completely trust them with my dental health; I recommend them 100%.
Reply from the clinic
Thank you so much for coming with us! We look forward to seeing you back at Trust.
I love the professionalism of the staff, they are very friendly and treat you very well, plus the place is very nice and very clean.
Excellent service!!! I loved it, it's a really great place and they're super friendly.
Great service as well as excellent customer service. Highly recommended!!
Excellent service, everyone is very friendly and attentive. Definitely recommended for families.
I was pleasantly surprised with the customer service, I have gone to different dental facilities in tj this one is the best by far, amazing staff and even better doctors.
Reply from the clinic
Thank you very much for coming with us! We wait for you back in Trust.
I went down with my husband a few days ago to get our 6 month check up and prices are way more affordable than in the states. They pick you up from the boarder ones you cross and bring you back. The treatment is amazing we will totally come back to finish up our treatment with them.
I had my first appointment last week over at trust dental care and got a whitening done. Everyone was really nice and profesional. The waiting room was really nice and clean. I got my teeth 3 shades whiter with the zoom whitening at the first session :D
Good personal & good prices! I really like this place and I truly recommend it
The quality and service is very professional, I visited the establishment in times of COVID-19 and they have all the safety and hygiene protocols, I recommend it 100% 👌🏼 …
The place is in very good condition and the service is very friendly.
Reply from the clinic
Thank you for your kind words! We're so glad you had a great experience with us, and we can't wait to have you back in the future. 😊
I would totally come back if necessary, their service is very good quality.
I had the opportunity to have a molar extracted. My experience was excellent; everyone was very kind and professional. The doctor answered all my questions about the procedure and made me feel very calm and confident. I also noticed that the facilities are very clean and have excellent sanitary measures. 100% RECOMMENDED!!!
Today I went to get a cleaning at Trust Dental Care and the office was really nice and clean everyone at the office was professional and nice. I had a really good first impression of everything and I will totally go back soon to continue treatment.
Need it some dental work done for months and Trust Dental Care really have the best prices I compare my last dentist back at home and the difference was about 4k for my treatment!
So what can I say about this place, I'm so happy with my new teeth. The staff is really nice and professional, they make you feel welcome and very conformable, which is important to me. They also have a bilingual staff. Highly recommended !
Everyone is really nice and caring from the people answering to phones to the staff in the office. I really felt good and taken cared of. I will go back and bring my family.
Very happy with my treatment. The staff is professional and the facilities are impeccable. Their equipment uses excellent technology.
Excellent service, a warm and friendly welcome, an immaculate appearance, and a lovely waiting room. Everyone is very professional and attentive. I was very satisfied with the service and highly recommend it.
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