Patients
Reviews of Trust Dental Care.
Tijuana, Mexico. 279 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
Trust Dental Care is a well-established Tijuana clinic operating since 1998 with strong tourist infrastructure including free border transport, transparent pricing, and a bilingual team. The AACD credential for the lead dentist is inconsistently stated across pages (candidate vs full member), and the review set shows 0 verified out of 50 with duplicate reviewer names, warranting caution. Core value proposition for US border patients is compelling.
Authenticity
5/10Baseline 8: website, named doctors, 279 Google reviews. -2 medium manipulation (0 verified/50, duplicate reviewer names). -1 AACD status inconsistency across pages. Final 5.
Treatment quality
7/10Baseline 8: repeat patients, bone graft/implant cases documented. -1 medium manipulation signal. 1-star RN warning re implants noted. Final 7.
Cleanliness
8/10Baseline 8: consistently praised across diverse reviews, new modern office mentioned by multiple patients. No deductions. Final 8.
Team
7/10Baseline 8: multiple named doctors verified in reviews (Arath, Arely, Hernandez). -1 AACD credential inconsistency (candidate vs member). Final 7.
Price value
9/10Baseline 9: published prices ($799 implant, $3,196 All-on-4), dedicated pricing page, 70-77% savings vs US clearly documented. No deductions. Final 9.
Tourist suitability
9/10Baseline 9: free border transport, hotel coordination, fully bilingual, 3-5 min from San Diego border, Mon-Sat hours. Final 9.
What comes up well
- Operating since 1998 - one of Tijuana's longest-established dental clinics
- Free luxury border shuttle service confirmed by multiple independent reviewers
- Published implant pricing: $799 per implant, All-on-4 from $3,196
- In-house lab with 3D CT, 3D printing, and Dentsply Sirona digital X-rays
- Multiple named dentists independently verified in patient reviews
Points to weigh
- 0 of 50 reviews verified; duplicate reviewer names (Kevin Arellano, Alexis Altamirano appear twice each)
- AACD credential inconsistency: homepage claims active member, team page says accreditation candidate
- 1-star review from an RN warning against implants - isolated but clinical concern noted
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 279 reviews
Really nice people, made sure I understood everything that was going to happen. Trust dental is a super Clean place also. They didn't make me feel uncomfortable. I would recommend Trust Dental to anyone. …
Reply from the clinic
Thank you for your kind words! At Trust Dental, we believe clarity and comfort are just as important as clinical excellence. We’re thrilled to know you felt well-informed throughout your visit and appreciated our spotless facility—it’s all … More
Great experience! We have saved so much money by visiting Trust Dental Care, and not sacrificed on quality in the slightest. We have enjoyed the whole experience, and coming from the USA, it can seem daunting. However, Lisy was an amazing …
Reply from the clinic
Thank you for entrusting us with your dental care journey—we’re honored by your kind words! At Trust Dental Care, we’re committed to blending affordability without compromise, and it’s incredibly rewarding to know you felt the same high … More
👎👎👎 I went because someone recommended me. And they charged me $250 just for the dental cleaning. And the treatment they were going to do was ridiculously expensive...yes, Dulce was very attentive, looking at me with eyes full of cash, not …
Reply from the clinic
Thank you for sharing your feedback with us. We are deeply sorry that your experience did not reflect the standard of care and transparency that characterizes Trust Dental. We appreciate your trust in visiting us based on a recommendation, … More
The quality of service and product is great! Thank you for taking care of my dental work.
Reply from the clinic
Thank you for letting us take care of your dental work. We appreciate your trust in us as your Dentist in Tijuana and look forward to seeing you soon!
I had a great experience. The staff were friendly and professional, and they really took their time to explain everything to me and they made sure I understood my treatment options before moving forward. The office is clean and welcoming, and I felt completely at ease during my visit.
Reply from the clinic
Thank you for taking the time to share your positive experience with us! We're happyto hear that our staff was friendly and professional, and that they provided clear explanations about your treatment options. It's great to know that you … More
Fantastic ! Saving thousands coming here. The dentists here are very professional and pleasant to work with. Finding the building was a breeze and so was parking. Will be coming back to continue treatment with this place. 🙏🙌 …
Reply from the clinic
It's good to hear you had such a positive experience! We're thrilled to offer not only professional and pleasant dental care but also a convenient location with easy parking. Thank you for choosing us, and we look forward to seeing you again for your continued treatment!
I liked the evaluation and how you explained it to me, and I agreed with the treatment plan. I'm eager to start it.
Reply from the clinic
Thank you for your wonderful review. We're delighted that you appreciated our assessment and explanation. We're also excited to begin your treatment plan. We look forward to seeing you soon!
This place does not have integrity in their work. They harass reviewers that leave honest reviews about their terrible work. They lie and make up responses to make themselves look better. BUYER BEWARE. I still have a gray tooth that I went …
I highly recommend this dental clinic. My family and I go there because of the professionalism and dedication they've shown us. The facilities are super clean, and the service from the moment we walk in is top-notch. Thank you, Trust Dental Care, for taking such good care of me and my family.
Reply from the clinic
Thank you so much for your wonderful review and for choosing Trust Dental Care for your family's dental needs. We are thrilled to hear about your positive experience and that our professional service and clean facilities met your expectations. We look forward to continuing to provide you and your family with excellent care.
They do good work, but punctuality isn't their strong suit. Both times I've visited them, I've had to wait over an hour to be served. I wouldn't recommend them.
Reply from the clinic
Thank you for taking the time to share your experience with us. We're glad to hear you're satisfied with the quality of our work, but we're sorry you experienced long wait times. We're always looking for ways to improve and appreciate your … More
Dra Arely , assistant Raquel they were absolutely amazing super nice knowledgeable and I will definitely be coming only here when I’m in Tijuana
Reply from the clinic
Thank you so much for your kind words! We are just thrilled to hear that your experience with Dr. Arely and Raquel was so smooth and friendly. We do anything we can to make sure you are happy with our service. Let it be known that your … More
I’ve been a patient at Trust Dental Care in Tijuana for some time now, and I can confidently say that my experiences have been nothing short of exceptional. …
Reply from the clinic
Your review beautifully captures the exceptional experience at Trust Dental Care! It’s fantastic to hear how attentive the team is and how they prioritize patient comfort and understanding. It sounds like their modern approach and … More
"I had dental implants done at Trust Dental in Tijuana in February, and the work itself was excellent. However, when I returned in August to complete the process, there were additional charges I wasn't expecting, and the entire process was …
Reply from the clinic
Thank you for taking the time to share your feedback about your experience at Trust Dental. We are truly pleased to hear that you were satisfied with the quality of your dental implants and the skill of our clinical team. At the same time, … More
Without a doubt, the best dentists in Tijuana. A friend referred me to you, and from the very first moment, I felt at home. I came in for a consultation for a pair of dental implants, and they were able to perform the surgery the same day. …
Reply from the clinic
Thank you for sharing your experience! We're so glad to hear you felt at home from the very first moment. We strive to make every procedure comfortable and efficient, so it's wonderful to know we made you feel that way. Thank you for recommending us to others; we hope to see you again soon. Thank you for trusting us!
For several months, I have been interested in getting my smile back. I came here from California, and Trust Dental Care took care of everything. Emmanuel picked me up at the border, and within minutes I was here. The entire staff and the …
Reply from the clinic
Thank you for sharing your experience! We’re so excited to hear that your visit was so good at Trust Dental Care. Your visit was made seamless and very efficient – appreciating the team for that. And we are happy to hear that you got to … More
I love the office, is really clean, prices are really good.I totally recommend this office
Reply from the clinic
Thank you for the kind words! That is really great to hear that you had a good experience with us. We do keep cleaning our office and providing low prices as our priority so, it is great to know that it made a positive impression. We thank you for your recommendation and can’t wait to have you come back again!
Trust Dental truly has an incredible staff. Every single employee treated me with kindness, compassion, and patience. The facility is super clean, the service is exemplary, and the prices are great! They also make is really easy to cross …
Reply from the clinic
It sounds like you had a fantastic experience at Trust Dental! Their commitment to kindness and compassion really makes a difference, especially when it comes to dental care. It’s great to hear that they made the process easy for you, too. … More
I got veneers 13 years ago from this place. They were incredible. I came back for a checkup and they convinced me to get new veneers since these were outdated. They said they would do it in two days. They started by shaving them down …
Reply from the clinic
We appreciate you taking the time to share your experience. We are deeply committed to providing the highest level of care and service to all our patients, and it's disheartening to hear that you feel this way. … More
Dr. Alejandra was great. I had a lot of work done in 1 day and she did a great job and no pain which is great bonus. Clean modern facility with excellent prices and great work👍👍 …
Reply from the clinic
Thank you so much for your kind words! We're delighted to hear that you had a positive experience. It's wonderful to know that you appreciated our clean, modern facility. We look forward to seeing you again and continuing to provide you with top-notch dental care.
I was particularly amazed that they were able to deliver four crowns in a single visit. I've never experienced such excellent dental care before. Additionally, I used the Mercedes-Benz service from the border, which was a seamless and comfortable experience. I’m definitely coming back next month to finish my treatment
Reply from the clinic
Thank you so much for your kind words! We’re happy to hear that you were impressed with the quick work on your crowns and our dental care. It’s great to know that the Mercedes-Benz service from the border made your visit easy and comfortable. We look forward to seeing you again next month to finish your treatment.
Amazing experience for my tooth extraction. No pain during and now 2 days post, no problems and doing great. I have to say I was very nervous coming in. As a new patient and the first time being treated in mx, I wasn’t sure what to expect. …
Reply from the clinic
Thank you very much for sharing your thoughtful feedback with us! We are delighted to hear that your healing process has been going smoothly and that you had a positive experience with us. Your trust in our team is highly appreciated and we … More
Friendly welcoming staff and the doctors and specialists are hands on and one of the best giving their best work and effort ensuring patients are taken care of. The best dental office in zona rio Tijuana mexico - Te Amo Trust Dental Keep up the good work always
Reply from the clinic
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Providing top-notch care and ensuring our patients feel comfortable and well taken care of is our top priority. … More
I went to this dental office, in Tijuana, when I had no dental coverage in USA. They are affordable and give great care. They are very thorough and they give a free ride from the border crossing, if you don't take your car over.
Reply from the clinic
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time with us. Providing the best possible care to our patients is always our top priority, and we are glad to know that you felt well taken care of. We appreciate your feedback and look forward to assisting you again in the future!
Went to have teeth pulled and dentures made. Staff was knowledgeable kind and caring experience was as good as could be expected
Reply from the clinic
Thank you so much for taking the time to visit Trust Dental Care! We're thrilled to hear that you enjoyed your experience with us. Your feedback is invaluable to us, and we're delighted to know that you had a positive impression. … More
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