Patients
Reviews of True Dental.
Ho Chi Minh City, Vietnam. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
True Dental is a genuine, established HCMC specialist clinic founded in 2007 with six named, licensed dentists and transparent all-inclusive implant pricing covering Straumann through Korean brands. The clinic is primarily oriented toward Vietnamese domestic patients, with no English-language support or international patient infrastructure documented, making it a moderate-risk choice for dental tourists who do not speak Vietnamese.
Authenticity
6/10Baseline 7: real clinic, named doctors with license numbers, surviving negative reviews. -1 for 0 verified reviews in 148-review pool and generic review language. Final 6.
Treatment quality
6/10Baseline 7: positive implant and ortho outcomes cited, named doctors. -1 for documented ortho complaints (poor results, blame-shifting) and aesthetic dissatisfaction. Final 6.
Cleanliness
7/10Baseline 7: consistent reviewer mentions of spacious, clean facilities; dedicated surgical implant room with infection protocols cited. No deduction. Final 7.
Team
7/10Baseline 7: 6 named specialists with published Vietnamese license numbers, Specialist Level 1 credentials, 17+ years operation. No international training verified. Final 7.
Price value
7/10Baseline 7: transparent all-inclusive VND pricing for implants (Straumann ~$1,600 USD, Osstem ~$750). Competitive for HCMC mid-tier. No USD/AUD pricing published. Final 7.
Tourist suitability
4/10Baseline 5: two city-centre branches, extended hours, WhatsApp listed. -1 for Vietnamese-only website, no English staff confirmed, no international patient page or logistics. Final 4.
What comes up well
- 6 named specialist dentists with published Vietnamese license numbers
- Transparent all-inclusive VND implant pricing from budget to Straumann tier
- Dedicated surgical implant room with infection control and patient monitoring
- CT Conebeam imaging, CAD-CAM references, and in-house lab noted
- Extended hours Mon-Sat to 7pm and Sundays; WhatsApp contact listed
Points to weigh
- Multiple reviews cite scheduling failures: appointments postponed without notice, wrong branch, hours of waiting
- One documented case of poor orthodontic result with blame shifted to patient
- No English website, no international patient page, no confirmed English-speaking staff
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
Good dental service, very caring staff. The facilities are nice and new. I find the doctor cute and dedicated.
I'm currently using the services here; the doctors are highly qualified, and the staff are friendly and enthusiastic 🥰 …
Open space, cool parking, comfortable seats inside, lovely medical staff.
I am currently getting braces at this dental clinic and find the doctor very dedicated and attentive, the facilities are very good. If possible, everyone can refer to True Dental. I live in District 8, so it's close here.
The staff were lovely and the doctor was very friendly, hehe.
It's great, I'm getting braces here and the doctor is very friendly.
The clinic is clean, and the doctors are friendly and professional.
The doctor is very friendly and dedicated to his work. The doctor is very dedicated, thoughtful and gives good advice. The facilities are very good and modern. Cool and spacious. I will come back again.
The service at the dental clinic was excellent, and the dentist was very gentle.
Friendly and enthusiastic staff, dedicated doctors, clean and stable facilities
The staff are professional and provide attentive service 🥰 …
Clean dental clinic, enthusiastic and attentive staff Devoted doctors to customers
The team of doctors is highly professional, enthusiastic, and provides excellent care… I am very satisfied with my experience at True Dental.
The dental clinic is spacious and clean. During the orthodontic consultation, they didn't overcomplicate things for the patient. The doctor was very skilled; both the tooth extraction and the screw placement were painless and there was no swelling.
I've been going to this dental clinic for over a year now, the service is great, and Dr. Lai, who is friendly and enthusiastic, is the one I'm getting my braces from.
The doctor was lovely and enthusiastic, and the examination room was spacious, clean, and comfortable. ⭐️⭐️⭐️⭐️⭐️
The dental clinic is spacious and airy, and the doctors and staff are enthusiastic and provide attentive and thorough care 🥰 …
I am not satisfied with the results The tooth arrangement is not aesthetically pleasing, The gum look bad , the color fades quickly.....the price of the service is high compared to many other reputable clinics...disappointed and not recommended...
The service was professional; everyone, from the doctor to the security guard, was lovely and attentive.
The dental clinic is very spacious and clean. My family members all get their treatments here and have recommended it. My dental work here has gone well so far, and if it goes well after my braces, I'll recommend it to more friends and family.
My daughter had her teeth straightened here, and the dentists were terrible. They lacked dedication and responsibility, and whenever problems arose, they blamed the patients. In fact, the results were ineffective and even worse than before. It's a real shame and very disappointing.
I have hemophilia A 4% and went for a dental cleaning. The staff were friendly, the dentist was careful, and there was nothing to complain about.
My sister is getting braces here, Dr. Toan. The team is very professional and enthusiastic. After only a few months of wearing braces, I can already see a clear change; the gaps have closed up. You should definitely come and experience it. 10/10 quality!
I had my implant done here and it went well, it was gentle and painless, and I have regular check-ups. I had it done by Dr. Toan.
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