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Reviews of Total Charm Dental and Aesthetic Clinic.

Tbilisi, Georgia. 69 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.8

out of 5, from 69 reviews

5 66
4 0
3 0
2 0
1 3
Pavlo Fesenko via Google 5.0 out of 5
Total Charm is the best clinic I have ever been to. You can immediately feel the care for the client, it is clean, cozy, the atmosphere is pleasant, and the staff is friendly and helpful. I would like to separately note the professionalism of the doctors: Doctor Sofia treated my teeth, filled the canals and did a great job. And Doctor Archil is a real master and professional in his field: he…
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he quickly, efficiently and painlessly removed my eights, I did not expect that this was possible, so simple and easy! In general, I strongly recommend the Total Charm clinic. By the way, people even come here from other countries specifically to have their teeth treated, and I understand why, because I also flew here from Cyprus specifically for this! Thank you!

Reply from the clinic

Thank you, Pavel!

Oxana Ershova via Google 5.0 out of 5
Fantastic experience with the Total Charm Dental team. I’d like to highlight the warm, friendly approach of the staff and their genuine care for me as a patient. I highly recommend the experienced dentists Anna and Tsira, who treated my teeth with great precision and attention. Special thanks to the skilled surgeon Archil, who made a complex extraction feel surprisingly easy and stress-free. The…
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clinic is well-equipped, and the level of care is truly excellent. Highly recommended!

Reply from the clinic

Thank you for your feedback!

Toma Smirnova via Google 5.0 out of 5
A must-see in Tbilisi! This modern clinic is conveniently located and has everything necessary for high-quality diagnostics and treatment. Every time I come to Tbilisi, the first thing I do is book my whole family in for a professional oral hygiene appointment with Dr. Sofo. My kids absolutely LOVE her! I highly recommend Dr. Archil as a surgeon. I had a complicated tooth extraction in the winter,…
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and now I have an implant. The procedures and recovery were quick and painless. I'm very happy! A huge plus of the clinic is that the entire staff speaks several languages ​​(Georgian, English, and Russian), so no matter what problem you have, they're sure to help you 👍🏼

Reply from the clinic

Thanks for your feedback!

Олег Кучер via Google 5.0 out of 5
If it's appropriate to say "delight" about a tooth extraction, this is it! It was the easiest wisdom tooth extraction I've ever had, and since the previous three weren't the most pleasant, I have something to compare it to! It was quick, completely unnoticeable, and they talked to me throughout the process, explained what they were doing, joked, and encouraged me! Superb, I highly recommend it.
Reply from the clinic

Thank you, Oleg! We wish you good health!

Dmitry Rachinsky via Google 5.0 out of 5
So, I'm leaving a well-deserved review. I needed a dental implant. I visited three clinics, all of which quoted unreasonable prices for the work. The last one I decided to go to was Total Charm. Pros: excellent location, friendly staff (they speak Russian and English), you know the price for all procedures upfront, and there are no hidden fees (as is often the case). Implantologist Archil Apkhadze…
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is a true man, with excellent diagnostics, high-quality work, and explains everything at every stage of the implantation process. Dr. Niko's work after the implantation (the gum formation stage for the crown and the installation of the crown itself) was impeccable. I didn't find any cons, and I'm now going to continue treating my adjacent teeth there (which suffered from three years of wearing an adhesive bridge). I'm very glad I found such a clinic in Georgia 🙏❤️

Reply from the clinic

Thank you, Dmitry!

Nensy Cchippa via Google 5.0 out of 5
A magnificent clinic with amazing doctors! I came to Total Charm for a restoration of my chewing teeth. There were large gaps between my teeth, and they were worn down. Food was getting stuck, and my gums were bleeding. It's great that the clinic has all the necessary specialists who are involved in the treatment at any stage. I adore perfectionist doctors; I only go to such people. The therapist,…
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t, Anna Tsurtsumia, is exactly that. She explains everything, shows you, explains everything, and explains it again if necessary. She's a very responsible specialist and simply a beautiful woman. For three long months, twice a week, I prepared my teeth for crowns. As it turns out, orthopedics is neither more pleasant nor easier than therapy, but orthopedist Nina Osadze has a gentle touch. She made five crowns for me, which solved all my problems. Now all my teeth are in contact, my gums have healed and don't bother me anymore. And it's so beautiful! If I'd known how beautiful it would be, I'd have gone to the treatment with joy! A huge thank you to the doctors! The phrase "All your teeth are healthy" lifts my spirits as much as a vacation ticket! 🙏🏼😁🫶🏼

Reply from the clinic

Thank you for your feedback!!!

Венера via Google 5.0 out of 5
Great clinic 😍👍🥳 Nice, warm staff 😍😍😍💖💖💖 Everyone always says hello and smiles 🤗🥰 The receptionists treat you to aromatic coffee with delicious chocolate 😋🥳 Waiting for your appointment on a comfortable sofa or in a chair with pleasant music 💫🌷 Always clean 👍 cozy 🤗 modern equipment - everything you need 👍 It's a pleasure to come here 💯☀️ I feel so comfortable here, it's like…
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visiting my loved ones 🙏🙏🙏💖💖💖 As for specialists, I go here to see my favorite orthodontist Nino😍💖🥳🙏 She's very warm, pleasant, kind, like a mother😍, beautiful, and always explains everything👍 We're still in the process of treatment, but when we're finished, I'll post a photo of the results☺️ She has a gentle approach and makes you want to come back again🙏💖 And trusting your doctor is already a success 😉 💯 I also visited the surgeon Archil (I don't remember his middle name 😊) - he inserted a micro-screw, absolutely painless 😳 I didn't even feel any pain after the anesthesia wore off 😳 He has a very gentle touch🙏😍💖 I definitely recommend this clinic and my favorite specialists 😍💖

Reply from the clinic

Thank you, Venera!

Maryna Shevchenko via Google 5.0 out of 5
Dr Archil is a great doctor. I could never imagine the removal of 8th teeth can be that easy. Totally recommend!
Reply from the clinic

Thank you, Maryna! 🦷 …

Gennadiy Sukach via Google 5.0 out of 5
I'm a regular customer here and very happy with the clinic. The treatment was thorough, and the extraction was painless and stress-free. The doctors don't just work automatically; they genuinely try to understand the problem. They did additional tests for free, which was a pleasant surprise. The staff is very polite and attentive. Dr. Archil is a confident professional; he works calmly and…
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d precisely, creating a feeling of safety. The therapist, Anna, is gentle and caring, explaining everything clearly without unnecessary fuss. Communication is easy; everyone speaks Russian. The clinic is modern and comfortable. The chair is comfortable, and they provide protective goggles, a cap, and a napkin—everything has been thought of. While you wait, you can have tea, coffee, or water. The room has a pleasant scent; there's no typical "dental" odor. The background music is relaxing, and there's no unnecessary noise. The prices aren't the lowest, but they're justified by the level of service, equipment, and the doctors' qualifications. Everything is stated upfront, so there are no surprises with extra charges. The appointments were well organized, but a couple of times I had to wait 15-20 minutes. They reminded me of my appointment the day before with a call or text. Overall, the place left a pleasant impression. If professionalism, comfort, and attentive service are important, I recommend it!

Reply from the clinic

Thanks for your feedback, Gennady!

Марина Лобанова via Google 5.0 out of 5
I searched for a long time for a doctor I could trust, and based on reviews, I made an appointment with Shorena. Shorena saved a tooth with a cyst underneath without extraction and treated several complex cases of pulpitis. She's a very sensitive and attentive doctor, a true professional.
Reply from the clinic

Thank you, Marina!

Nino Tsomaia via Google 5.0 out of 5
It's the best clinic, with the best staff. Personally, my doctor was Salome Gabunia, and if you're going to get veneers or zirconias done in Georgia, honestly, you shouldn't even consider the alternative.
Reply from the clinic

Thank you, Nino.

Lusine Baghdasaryan via Google 5.0 out of 5
I had a great experience at this clinic! The staff is very friendly and welcoming. A special thanks to Dr. Shorena—she is incredibly kind, attentive, and highly professional. I highly recommend her!
Reply from the clinic

Thank you, Lusine

Dmitri Korablev via Google 5.0 out of 5
Hello. I recently underwent treatment at the Total Charm clinic. They completed a huge amount of work in a short period of time, very efficiently, and quickly. The clinic staff is very high-quality. Once again, I wanted to say a big thank you. I recommend this clinic.
Reply from the clinic

Thank you, Dmitri!

Alesia Cherniavskaia via Google 5.0 out of 5
I came to the clinic on recommendation and am happy it was recommended to me because the doctors there made my experience with a number of complex procedures simple and virtually painless. The clinic employs highly professional and very pleasant and attentive doctors. I have become a regular client and am continuing my scheduled treatment: in six months, I had two decayed teeth removed…
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d (including a complex cyst near my sinus that had previously been removed at another clinic, but had recurred), my first wisdom tooth removed (I was worried about the roots being complex, but it was so easy and painless that having subsequent wisdom teeth removed doesn't cause me any fear), and three implants placed (everything healed very well and quickly, and I didn't take a single painkiller). I am continuing my treatment and want to express my incredible gratitude to the doctors, especially the surgeon Archil, who did most of the work on my teeth. I've taken my teeth to many different clinics—both top-tier and average, expensive and less expensive—but Total Charm is hands-down my best dental experience. If you're looking for the cheapest option, this isn't the cheapest clinic. But the prices are absolutely reasonable and reasonable for private clinics. You can be 100% confident in the quality, professionalism, and attention to detail. I highly recommend them and once again thank the doctors for their approach.

Reply from the clinic

Thank you!

Дарья Евгеньевна via Google 5.0 out of 5
My husband and I went for a professional oral hygiene appointment and were very pleased! The receptionist was friendly and attentive, and the doctor and assistant did an excellent job, carefully and painlessly cleaning our teeth in four steps, explaining our dental condition, and answering our questions. Overall, it was a pleasure to be in this place among such professionals! The clinic itself…
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is stylish and tastefully decorated. We were very pleased with the quality of service, the service, and the aesthetics. :)

Reply from the clinic

Thank you, Daria!

Aleksey Knyazev via Google 5.0 out of 5
An excellent dental clinic! The doctors are highly experienced, attentive, and polite. All procedures are performed with great quality, and they use modern equipment. First, I had a 3D scan, based on which the doctors proposed a treatment plan and explained my clinical situation in detail. I had four wisdom teeth removed and cavities treated. Despite my case not being the easiest, the doctors…
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handled it perfectly. At every step, they explained what they would do, and from the very beginning, I had full transparency regarding the cost of the services. The receptionists are always polite and attentive as well. The clinic has a personalised approach. At the start, the doctors review the scan together and consult with each other, which I found very reassuring. So far, this is one of the best clinics I’ve ever visited. If I return to Tbilisi, I will definitely visit this clinic again.

Reply from the clinic

Thank you, Aleksey!

Yuliya Botsyieva via Google 5.0 out of 5
I didn't find better clinic in Tbilisi then it. The dentist(Shorena) made the tooth restoration perfectly. Next I came to the dentist(Archil) for tooth removal, I didn't even notice how he did everything. Recommend clinic
Reply from the clinic

Thank you

custom1 via Google 5.0 out of 5
It's a great pleasure to visit such a modern clinic in Tbilisi. The warm and inviting atmosphere made me feel at ease. As someone who is scared of dentists, i felt completely at ease. Proffesional doctors and relaxed environment alleviates any anxiety associated with dental visits. The staff were incredibly professional and attentive. Every doctor took time to explain every step of the process,…
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, ensuring I felt informed and comfortable. Overall, the clinic combines professionalism with a welcoming atmosphere, making it a top choice for anyone seeking dental care!! I highly recommend it to anyone looking for a positive dental experience!

Akira Kimikava via Google 5.0 out of 5
I give it 5 stars. Cleanliness, sterility, professionalism, staff, and most importantly, service—everything is top notch. I had a cavity treated last month and I'm extremely satisfied.🙏🏻 …
Forward Momentum via Google 1.0 out of 5
WARNING READ THIS BEFORE GOING TO THIS OFFICE. I went to best dental office for the first time for a cleaning. They were unusually abrasive and hard when attempting to clean my teeth. Their tool felt like it broke my tooth in half. I had to get up because they didn't want me to look I said I went to the bathroom. I looked in the mirror and it completely broken half. It was in the front so it's…
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it's extremely noticeable. I came back in the room after I went to the bathroom and I found the dentist digging through my purse. I asked them why were you digging in my purse and they said we were just wondering where you were. I told them while I wasn't in my purse that's for sure I was so upset and I show them my tooth how they broke it in half and they said it was probably already that way. I felt so violated and disgusted I had to leave these people are so unprofessional and to steal when you step out of the room that's horrifying. I could just imagine if I had to go under for a procedure and I was unconscious did you imagine what they would do then these people should never be trusted, warning.

X XX via Google 1.0 out of 5
I went to this dentistry for the first time although I've heard very bad things it was close by so I thought I'd take a chance. I did a basic check-up. While doing it their tool accidentally broke off the top corner of my tooth. I immediately grabbed my tooth because you could feel it break and it was super sharp because it just broke off. They move my hand away and said just wait. It was very…
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very upsetting but then when they were done I grabbed the mirror and I said you broke my tooth look at it. Instead of being honest and saying you know accidents happen will fix it. They didn't do that they lied and tried to say oh you came in here with a broken tooth. I even talk to the owner all they did was try to deny it. And I asked them at least for an apology and what they said was we're sorry if you felt something wrong happened or if you imagine something happened. I really think it was very pathetic and sad that a company does this. I understand accents happened but at least take responsibility. When I got home I had to go out a few places and everyone was noticing gosh what happened you're tooth I said I went to the dentist and they broke it and pretended they didn't. Afterwards many people were telling me about the horror stories that came out of going to this dentistry at any of their locations that they've done sneaky things like this or messed up their mouth really bad. This isn't the first time that they have lied and deceived people and done wrong and then hide it. I just warn anyone going into here and trusting them to do your dental work be careful this definitely isn't the first time that they have lied and I'm sure it's not the last

Reply from the clinic

Hello! Thank you for your feedback and for sharing your concerns. We are indeed aware of your case, and our team has repeatedly invited you to come in for an appointment so that we can examine the tooth in person and address the situation. We always strive to ensure that each patient is satisfied with the quality of our services. Unfortunately, despite multiple reminders from our manager, you haven't been able to find the time to visit. We understand how important it is for you to resolve this issue, and we are ready to do everything we can to ensure your comfort. We always aim for honesty and transparency in our communication with patients, and we continue to invite you for a follow-up consultation. We are confident that we can find a solution to meet your expectations. Thank you in advance for your understanding, and we look forward to seeing you at our clinic!

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