Patients
Reviews of Top Smiles.
Medellin, Colombia. 291 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
Top Smiles is a cosmetic veneer boutique in Medellin's El Poblado district led by Dr. Deiby Londono, specializing exclusively in Emax porcelain veneers with an in-house lab and structured 3-4 day tourist-friendly workflow. The clinic has strong tourist logistics and a large review volume, but zero verified reviews out of 291 and a handful of serious negative accounts alleging nerve damage and post-treatment abandonment warrant caution for patients spending $8,000-$12,000.
Authenticity
6/10Baseline 7: website, named Dr Deiby Londono, 291 reviews. 0/291 verified on high volume -2. Negatives survive but ratio skewed. Final 6.
Treatment quality
7/10Baseline 7: Emax veneers, in-house lab, focused cosmetic specialty. 4 negatives incl nerve damage and sensitivity claims -1. Final 7.
Cleanliness
8/10Baseline 7: multiple reviews cite spotless, immaculate, modern office. No cleanliness negatives. +1 for consistent positive mentions. Final 8.
Team
6/10Baseline 7: Dr Deiby Londono named, 15yr exp claimed, staff named (Menz). Credentials unverifiable. One review alleges Dr D does not personally treat. Final 6.
Price value
7/10Baseline 7: Emax veneers significantly below North America rates, concierge included. One patient paid $10,400. No detailed per-tooth pricing published. Final 7.
Tourist suitability
8/10Baseline 8: El Poblado location, airport transport, hotel partnerships, WhatsApp, English staff, 3-4 day treatment window. Well-structured tourist workflow. Final 8.
What comes up well
- In-house Art Lab produces Emax veneers on-site for faster turnaround
- El Poblado location with airport transport and hotel partner network
- English-speaking staff with WhatsApp coordination between appointments
- 3-4 day complete smile makeover workflow suited to dental tourists
- Named lead dentist Dr. Deiby Londono with cosmetic specialization focus
Points to weigh
- Zero verified reviews across 291 total -- cannot confirm patient authenticity
- Multiple 1-star reviews allege nerve damage, post-treatment silence, and that Dr D does not personally perform procedures
- Credentials for Dr. Deiby Londono not publicly verifiable -- no degree, dental board, or accreditation listed
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 291 reviews
Great experience at top smiles! Everything from the hotel to the clinic was in tip top shape! I was very hesitant to get my veneers but I’m so glad I did ! Thank you top smiles !
Reply from the clinic
Thank you for choosing Top Smiles!
Hands down one of the most professional, quality experiences I have ever had interacting with a business. …
What an amazing experience it was for the wife and I to have our veneers done with Top Smiles. …
great experience, very attention to detail. very skilled. very convenient and easy stay out of the country. very affordable. looked amazing
Deciding to go to Topsmiles for my veneers will forever be the best decision I have ever made. They are kind, patient, reliable, and top tier! I would suggest their practice to anybody!
Working with this team was an incredible experience. Everything from the actual designs, to the hospitality and luxury experience. I am so happy with how my new smile turned out and that I chose Top Smiles to do the work. I highly recommend …
My Review – Top Smiles Medellín I had my treatment done at Top Smiles and I’m extremely satisfied with the …
Reply from the clinic
Thank you so much for sharing your experience! 💎 We’re truly happy to know that you’re extremely satisfied with your results. … More
Best cosmetic dental clinic in Colombia! The results are so natural. I am so excited, and so happy I chose this clinic. And OMG! The views of the city are absolutely stunning, making the experience they offer more than just a beautiful …
After years of research and watching you tube videos I went with Top Smiles for porcelain veneers. Offices are super clean and modern and staff was accommodating and very friendly. The first visit which included prepping the teeth for …
Reply from the clinic
Thank you so much for your heartfelt words! 💎 It’s truly wonderful to hear that your experience with us was so positive from … More
I’m from Nashville ! I traveled Here to top smiles because I did marry search, and they are the best in the world I can confirm! I’m just coming here and I absolutely adore them. The staff was …
Reply from the clinic
Thank you so much for sharing your experience with us! 💎 It makes us incredibly happy to know that your trip from Nashville was worth it … More
Top smiles is absolutely amazing. From the moment I walked in the staff was welcoming and professional. The office is modern & clean. The doctors thoroughly explained the entire process and made sure I was comfortable before beginning the …
Reply from the clinic
Thank you so much for your kind words! 💎 We’re thrilled to hear that you felt welcomed and cared for from the moment you arrived. Our team takes great pride in combining professionalism, comfort, and … More
I visited TopSmiles last year from The Netherlands and came back again this year and I couldn’t be happier! I’m extremely satisfied with the results. Colombia is a beautiful country, and the quality of the doctors and the overall service at …
Reply from the clinic
We’re truly honored by your continued trust — having you visit us again all the way from The Netherlands means so much! 💎 … More
I came from Miami and chose TopSmiles Medellín best decision ever! The results came out amazing and the whole experience felt safe and professional. Big shoutout to Frank and Camilo, their photography team, for making us feel comfortable …
Reply from the clinic
Thank you very much for your wonderful review. It truly makes me happy to know that your experience at TopSmiles Medellín was positive and that our team made you feel comfortable and cared for. I will personally share your kind words with Frank, Camilo, and the rest of the staff. Welcome to the TopSmiles family! 💎🙏 …
. If I could give zero stars, I would. This was by far the worst dental experience I’ve ever had, and I feel compelled to warn others before they go through the same nightmare. …
My experience was incredible, everything was very professional, I'm very pleased with the work they did for me, I would definitely come back here, highly recommended
Reply from the clinic
Thank you for sharing your experience! We're so happy to know you were so satisfied with the outcome and the care you received. At Top Smiles, we work hard to offer professional service and results that exceed expectations. We'll be happy … More
As a first timer in Colombia from California, The team at Top Smiles made this trip extremely smooth for me, setting up transportation from and to airport and recommending the closest hotel to their office. It is literally a straight shot …
Reply from the clinic
Thank you very much for sharing your experience. 🙏 We are happy to know that everything went smoothly and that you felt comfortable and safe during your visit.😊 … More
I had an amazing experience in Medellín seeing Dr Londono. I got my old veneers removed and replace for more natural porcelain smile The whole process was minimal discomfort and only took two visits. The recommendation hotel stay is very …
Reply from the clinic
Thank you for your wonderful message! We are so glad to know that your experience was smooth and that you felt comfortable and confident throughout your stay in Medellín. It means a lot to us that you trusted Dr. Londoño and our team to … More
Great experience from start to finish. Dr Deiby and his staff were all very polite and a pleasure to deal with. All very knowledgeable and did not hesitate to answer any questions and always would ask me if I had any questions during the …
Reply from the clinic
Thank you so much for sharing your experience! It makes us genuinely happy to know that you felt supported and well-guided throughout your treatment. Our team takes great pride in ensuring every step is clear and comfortable, especially for … More
Since we arrived in Medellín, the service has been superb. From the moment we arrived, the service was not 100%, but 1000%, right from the start. …
Reply from the clinic
Thank you for sharing your experience. We're glad to know you felt well cared for and satisfied with the results. It was a pleasure having you with us. Welcome to the Top Smiles family! 💎😊
I had an absolutely amazing experience at Top Smiles ! From start to finish, the team was professional, attentive, and genuinely cared about my comfort and results. The clinic is state-of-the-art, spotless, and welcoming, which immediately …
Reply from the clinic
Thank you so much for your thoughtful words! It means a lot to us to know you felt cared for and confident throughout your experience. Our team truly takes pride in combining precision, artistry, and genuine care to … More
My teeth look nicer than what they were. But now I have really bad sensitivity issues, my gums bleed and overall not what I was expecting. I told the doctor details and showed pictures and references and the teeth that were placed on me are …
Reply from the clinic
We’re truly sorry to hear that your experience didn’t meet your expectations. At Top Smiles, we take every patient’s feedback very seriously and deeply regret that you left feeling disappointed. Our priority is always to ensure each patient … More
Do not go to this dental clinic they are botching people’s teeth and causing severe nerve damage. And then when you try to contact them about the mistake, they’ve done. They are …
accompanied a friend for her procedure and Top Smiles was very generous with offering refreshments, champagne and any needs as far as blankets and checking in. Also, the work was beautiful. translucent and natural looking!! they were very …
Everyone Is So Welcoming .From Menz At the Front Desk to the Doctor and His Team . Very Gentle and Patient with you . I love my new smile , it is worth EVERY Dollar!!!
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