Patients
Reviews of Tiew Dental Bukit Indah JB.
Johor Bahru, Malaysia. 38 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 38 reviews
Dr Tan Zuleen was professional and friendly while attending my queries.
my regular place to visit for dental. Good, gentle and friendly staffs
Reply from the clinic
Thanks for your review & support, smile always😊 …
The dentist is very professional and knowledgeable. Will come again in the future.😁 …
Prompt service at very short notice. Very kindly fit me in for an urgent assessment. Kind and professional staff. Dentist was very proficient and explained things very carefully. Very professional establishment. Highly recommended.
Excellent service! Doctor Doris who handle my scaring very professional.Staff very friendly and helpful. Definitely will come back again!
Reply from the clinic
We're grateful for your good review & support. tq 👍 …
Good experience with this dental Centre, thank you Dr Tan Zuleen
Reply from the clinic
Hi there, Thanks for your support.. hope to serve you again😊 …
I have done my dental service by Doctor Cheryl Ting. I really like her service & she is nice and patient. Would really recommended this clinic.
Have been coming over for braces for about 7 mths, Dr Cheryl is very patient and explains every procedure during the session. Totally recommend this place if you are looking for braces treatment.
Dr Cheryl is very friendly and detailed in explaining the procedures. Excellent service, would strongly recommend!
Dr Aaron is good and nice. The customer service is awesome. CY is so accommodating and patience. Excellent user experience coming this branch.
I had my fillings today and the process was painless. Doctor Tan Zuleen was very friendly as well.
Dr Aaron is very helpful and knowledgeable. The nurses at bt indah branch are very helpful and always put in a smile, good dental.clinic.
Have been here second time, Dr Doris Tan is very patience with me and giving the right advice
Dentist is very gentle and kind🫶🏻,did a great job on my braces. It's been 6 months so far and everything is amazing …
Good place to get braces. Dentists here are very professional yet friendly. Very comfortable experience.
I visited the clinic for examination and everything was great
Very clear explanation and easy to understand. Dentist very kind and knowledgeable. And gets done things fast 👍. …
Dr Tan Zuleen very kind and recommended. Thanks the nurses too!
Tqsm, Dr Tan Zuleen and team. Among the many dental clinics I have been to. Tiew Dental (BIJ) the best. Tiptop service. Mmg recomanded dental but before going you need to make an appointment first k. =)
Reply from the clinic
Thank you so much for your kind words, We are thrilled to hear that you had a great experience. We're looking forward to serve you again. 😄 …
Thank you for the doctor's detailed explanation; the whole process was easy.
Great experience with Dr. Doris Tan, delicate hands and gentle in her operation alongside her assistant nurse, definitely recommended!
Thank you Dr Doris Tan for checking and cleaning my teeth
The dentists here all seems young and inexperienced. We signed up brace packages because the young dentist says she's experienced and confident to take up the case. Before we start, clinic called to say they have to refer our case to their part time dentist as she's more experienced. In the beginning dentist works Fri and Saturday. After 1 visit, she only works on Saturday. This brings much…
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inconvenience to us as we have to adhere to her minimal work schedule and timing. Not learning from our mistake, I took my mum here for crowning. 1 teeth crowning 1st appt takes 4 hrs!!! An experienced dentist can finish below 1 hr. This is a clinic that can only do easy job like cleaning and scaling. Please be warn!
Just like a normal human being. I checked the google reviews of this clinic and decided to get my fillings done here, because 4.9! Come on! Should visit! I told the dentist (forgot his name, he looks young abt early 30s or late 20s) abt the tiny rust I have between my teeth, and I couldn’t get rid of it. So he did filling on my 2nd molar, later on, he decided to do filling on my 1st molar, as…
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per his advice, to avoid carries. It took more than an hour… and finally. Done with the fillings. I asked him if I can floss safely after the fillings, he said “yes, surely can floss!”.. that was my mistake. I should’ve asked him to floss it right after fillings. BECAUSE I COULDN’T FLOSS MY TEETH. I even took my day off to come to this highly rated clinic yea, and I could get it done here. And I paid total of RM255…(RM5 off). What’s weird was, I still feel sensitive on 2nd molar. With my current job, it’s so hard for me to come back here and check again. So as months go on, I had dental check up at my former clinic (finally can balik kampung). My dentist checked both molars, he said “hello, I didn’t do this. Where did you get this done????” He added on, “Miss, share the name of the clinic lah, that fellow didn’t do your fillings properly, your tooth DECAYED!” Damn….. I was shocked. I asked, “how did it happened? I paid mahal mahal.. My dentist answered, “basically your expensive dentist combined your 1st and 2nd molars with fillings and left you a tiny bit of space for you to floss. But of course you’ll have hard time to floss lah.Your expensive dentist Tak tampal betul betul. That’s why rosak and I had to drilled deeper now. So no choice. You must tahan the pain now.” Sakit hati lah… I paid RM255. Of course can never get refund for this. Will not come back to this fancy clinic anymore.
Reply from the clinic
To Our Dear Respective Customer, First of all, thanks for sharing as we are able to identify the room to improve. Sorry in advance for the inconvenience caused. Meantime, as per our record, your last visit for a filling was back in January 2023 where it was nearly a year ago. We understand your grievance and disheartening feeling towards your experience. Meantime, you are always welcome & free to come immediately for a review on your concerns as it might be helpful to discuss them directly with the doctor to ensure mutual understanding and satisfaction while getting a solution for your concerns. However, thanks again for your sharing and do reach our clinic for any appointment arrangement. We are more than happy to attend to you accordingly. Have a wonderful weekend ahead!
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