Patients
Reviews of The East Rose Dental.
Ho Chi Minh City, Vietnam. 258 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
The East Rose Dental is a well-established HCMC clinic with 23+ years of operation, 9 named dentists holding verifiable Vietnamese degrees plus Harvard and international certifications, and confirmed CBCT/CAD-CAM infrastructure. Reviews across Google and WhatClinic are overwhelmingly positive with multi-year returning patients validating implant longevity. The sole concern is a pattern of uniformly 5-star ratings with zero verified reviews in the SmileJet system and one 1-star complaint alleging foreigner pricing bias.
Authenticity
7/10Baseline 8: active website, 9 named doctors with verifiable VN degrees, 258 Google reviews at 4.97, 149 WhatClinic verified. Deduct -1: all 50 sampled are 5-star, 0 verified in system, template-language risk.
Treatment quality
8/10Baseline 8: multi-year implant/crown outcomes confirmed by returning patients (6-7yr follow-up), CBCT+CAD/CAM, bone graft capability, 9-doctor team incl. Specialist Level II. One 1-star complaint re quality.
Cleanliness
8/10Baseline 8: repeated independent mentions of immaculate facility, European-standard sterilization protocols cited on WhatClinic, modern 2-location premises with airy fit-out across multiple reviews.
Team
8/10Baseline 8: 9 named dentists listed with DDS degrees from HCMC Univ. of Medicine, Dr. Thuy Harvard cert, Dr. Binh Specialist L1, Dr. Quang Specialist L2, DDS Mikio (Japanese), 13-27yr experience range.
Price value
7/10Baseline 7: All-on-6 ~$5k-$8.6k USD per WhatClinic, 7-15yr warranty, one reviewer flagged foreigner pricing. No published price list on website homepage; quotes via WhatsApp/email.
Tourist suitability
9/10Baseline 9: free airport and hotel pickup confirmed by multiple reviewers, English-speaking staff, WhatsApp coordination, WhatClinic Customer Service Award 2025, Sunday appointments arranged, 2 central HCMC locations.
What comes up well
- 9 named dentists with verifiable DDS degrees; Dr. Thuy Harvard cert, Dr. Quang Specialist L2
- CBCT 3D scanner + CAD/CAM confirmed on-site for implant planning
- 7-15 year warranty on crowns, veneers, implants
- 149 verified WhatClinic reviews, Customer Service Award 2025
- Free airport + hotel pickup, English staff, WhatsApp coordination
Points to weigh
- 50 sampled reviews all 5-star, 0 verified in system - moderate manipulation signal
- One reviewer alleged attitude problems and foreigner price inflation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 258 reviews
The whole experience has been top notch. I honestly can't fault them on one single thing. They are professional, well organized with really good facilities. I had work done at two of their locations and both locations are superb, clean, …
Reply from the clinic
Dear Mr. Jacques Franken, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. It's great to know that both of our … More
Had full top and bottom crown done by east rose dental centre suck an amazing experience from being picked up from the airport and hotel for each visit to the amazing work everyone does at the dental practise I couldn’t be happier !!
Reply from the clinic
Dear Mr. Jay D, Thank you so much for your wonderful review! We're thrilled to hear that your experience with us, from the airport transfers to your full crown treatment, was … More
What an amazing experience. I was very apprehensive at the start but the communication is of a high standard. Everyone from getting picked up at the airport to the reception staff and medical team were nothing short of amazing. Special …
Reply from the clinic
Dear Mr. Garry McDougall, Thank you so much for your kind words! We’re thrilled to hear that your experience with us was amazing, and we’re so glad we could make you feel comfortable … More
I recently went to East Rose for implants and veneers in Vietnam from Australia. I was so impressed with the service that I received from the whole team. The Dentist was amazing and thorough, making sure I knew everything that was …
Reply from the clinic
Dear Ms. Rosie Schellen, Thank you so much for your wonderful review! We are thrilled to hear that your experience with us exceeded expectations. It’s great to know that our team, from … More
East Rose Dental clinic is fantastic. The staff go above and beyond to help with anything you need whether it's to help with interpretation or travel to appointments, banks, visa's absolutely there for you 100%. I will be recommendingthis …
Reply from the clinic
Dear Mrs. Cassie Nicholson, Thank you for your kind review! We’re thrilled to hear you had a positive experience and that our team could assist you with everything from interpretation to … More
Overall I'm very pleased with the results, All dental work done extremely well . Dr Phat really knows his stuff, all the work was done with absolutely no pain, …
Reply from the clinic
Dear Mr. Tony Van Baalen, Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you are pleased with the results of your dental work and … More
Phenomenal experience at this clinic; the communication prior to arrival was fantastic, as well as the entire experience. …
Reply from the clinic
Dear Mr. Charles Taia, Thank you so much for your wonderful review! We’re thrilled to hear that your experience exceeded expectations, from the communication to the final results of … More
Hi, I have come to East Rose dental one year ago and now this year. Both visits were a wonderful experience. I always feared going to the dentist, so by the time I went to East Rose my teeth were in a shocking state. Sam who runs reception …
Reply from the clinic
Dear Mr. Brett Dennis, Thank you so much for your kind and heartfelt review! We are absolutely thrilled to hear that your experiences with us at East Rose Dental have been so … More
I recently completed my dental plan at The East Rose Dental Clinic in District 2. Initially I travelled there from Australia to start my treatment of having implants, crowns and veneers in December 2023. Each appointment was professional …
Reply from the clinic
Dear Mrs. Sue Lewis, Thank you so much for your kind and thoughtful review! We're absolutely thrilled to hear that your experience with us at The East Rose Dental Clinic was so … More
I have just landed back in New Zealand after travelling to Vietnam to have dental treatment at East Rose Dental - clinic 1. I cannot say enough about the dentist and the team of professionals that supported me through this process. From the …
Reply from the clinic
Dear Mrs. Jacqueline Jones, Thank you so much for your heartfelt review! We’re thrilled to hear about your positive experience at East Rose Dental. It’s wonderful to know that our team, … More
I recently traveled to Vietnam for dental implants and crowns, and I am beyond impressed with the exceptional level of treatment and service I received. After dealing with an infection and losing two front teeth last year, I was …
Reply from the clinic
Dear Mr. Gary Jackson, Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with our team during your dental journey. It’s great to know … More
The East Rose Dental Clinic is one of the best experiences I've ever had with health care. I came to have my teeth crowned, as I had reached a point in my life where events through the years had left many of them worn down, chipped and …
Reply from the clinic
Dear Mr. James Pittman, Thank you for your incredible review! We’re overjoyed to hear that your experience at East Rose Dental Clinic was one of the best in your health care journey. … More
My partner had 16 crowns done at east rose dental, you will not be disappointed The whole crew were caring, professional and extremely attentive from start to finish …
Reply from the clinic
Dear Ms. Sandra DeMarco, Thank you so much for your kind words! We're thrilled to hear that you and your partner had a positive experience with us. Our team is dedicated to providing … More
The east rose dental is absolutely fantastic. The lady’s at the reception are so kind . The doctor was absolutely spot on with his work . I had all on 4 top and bottom done . The nurses are so helpful and kind . I highly recommend The east …
Reply from the clinic
Dear Mr. Warren Gray, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience at East Rose Dental. Our team takes pride in providing … More
My name is Duyen Nguyen. In April, I went back to Vietnam to visit my family. I had a tooth that was stuck in a dental plan. I went to Dr. Phat's office for …
Reply from the clinic
Dear Ms. Duyen Nguyen, Thank you for sharing your experience! We are very sorry to hear about the difficulties you have encountered with your teeth. However, we are very happy to know … More
The first time I had my teeth done at a dental clinic, I was very impressed with the care team and doctors here. Great!! In addition, the facility is very clean and modern.
Reply from the clinic
Thank you very much for your compliments! We are very happy to know that you are impressed with the care team and the modernity of the facility. Your satisfaction is a great motivation for us. We hope to welcome you in the next visits! … More
Excellent service ❤️ My 6-year-old had a cavity, and the dentist filled it very gently and thoughtfully. The facilities are modern and well-equipped. It's very clean! I will recommend it to my acquaintances.
Reply from the clinic
Thank you so much for your kind words! We are delighted to hear that your child received gentle care and was satisfied with our service. We look forward to welcoming you and your child again in the future, and thank you for referring us to … More
Baby tooth extraction is free. I often have my teeth done here. The service is quite ok, everyone.
Reply from the clinic
Dear Mr. Tan Nhut Dinh, Thank you for sharing your experience! We are happy to know that you are satisfied with the service at Hoa Hong Phuong Dong Dental Clinic. The free extraction … More
At first glance, implant surgery sounds very painful because it involves drilling into the bone, but the entire process was painless. We don't know what the pain was like once the anesthetic wore off, but the doctor performed the procedure gently and attentively.
Reply from the clinic
Dear Nguyen Truong Phat, Thank you for sharing your experience! We are glad to hear that you felt comfortable during the implant procedure and had no pain. Our team of doctors always … More
I was picked up and dropped back afterwards. The dentist was professional as were the staff. It happened I needed two fillings, this was done right away and the fee was 1/3 of the price of NZ. I’m very happy
Reply from the clinic
Dear Mr. Jeromy Van Riel, Thank you for your wonderful review! We’re delighted to hear that you had a positive experience with our team and that you were satisfied with the care you … More
This is the first time I came here to have my teeth checked. The staff is friendly and enthusiastic. The doctor examined and consulted carefully. I am very satisfied.
Reply from the clinic
Dear Trinh Vinh, Thank you very much for sharing your experience! We are very happy to know that you are satisfied with the service at the clinic and received enthusiastic care … More
The East Rose Dental has maintained a high level of professionalism throughout our email communication, as I reside in Australia. They provided me with advice and options regarding the dental work I required. They arranged for someone to …
Reply from the clinic
Dear Mr. Julian Tatang, Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with us at The East Rose Dental. … More
I have had an amazing experienced getting my teeth done in The East Rose Dental in Vietnam. I had a peelings, root canal, wisdom teeth instruction and teeth implant done. And lastly my up and bottom teeth crown. …
Reply from the clinic
Dear Mrs. Jenie King, Thank you for choosing The East Rose Dental Clinic for your needs. There are a lot of options available for you and we do appreciate you choosing us. … More
After doing an extensive search for the best place for me to do dental implants, I finally chose the East Rose Dental Clinic in Ho Chi Minh City. I also considered Thailand and other clinics in Vietnam but once I stepped into the East Rose …
Reply from the clinic
Dear Mr. Don Harper, Thank you so much for your kind words! We’re honored that you chose The East Rose Dental Clinic for your dental implants after extensive research. It’s … More
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